CB Restaurants and Dining Red Robin Complaints #62-81

Red Robin review: incorrect order

Penni Campbell of Portland, US

Jul 06, 2022 12:25 am UTC

I asked for sides of teriyaki and honey mustard dressing. When I got my bag I looked in and saw the side container and assumed I got what I asked for. When I got home I discouvered that it was all honey mustard no teriyaki. I called the resturant where Keli told me to come back and when I said I couldn't she asked what she wanted me to do about it. I said I should get at least a discount to which she said fine if it would end this. So RUDE. If this is what you think of customers then I am DONE going to Red Robin.

Desired outcome: Hire management with a better attitude then Keli. She was annoyed I wouldn't drive all the way across town to get the sides they forgot to give me.

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