Pingo’s earns a 3.7-star rating from 0 reviews and 12 complaints, showing that the majority of international callers are satisfied with calling service.
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Disregard of traffic rules
On the 8th of April, at about 14h25 a driver from Checkers with number plate LB76VB GP was delivering an order to 27 crane road, but before that, I came down on Falcon rd towards Finch road, he was coming up on Finch from Palm street, so it is a stop for him crossing Falcon, but he didn't slow down, he didn't even look left or right, another car could have been close and could have caused a major accident, Turing into Finch road, I noticed he also skipped the stop sign crossing darter road heading towards crane rd, I decided to follow him, and he stopped in crane road, also not stopping when turning G into crane. I stopped and confronted him about his driving, skipping stop signs and putting other people's lives at risk, and he think it is a joke that he did so. I took his number plate and his name, and also went to Checkers after that to speel to the manager at checkers. The manager asked him about his, and also had this smuck smile on his face that he doesn't care about his actions. This fir me is totally unacceptable, he is not above the law and he cause an accident, will he be accountable for it? Drivers name is Piason or something like that, not sure about spelling.
Desired outcome: I expect a serious warning and to be suspended for a while, where if this was my company, he would be dismissed IMMEDIATELY!!!
Pingo
I have been using PINGO for more than 10 years, but it appears to be getting more and more difficult to simply add voice credit.
I tried to add voice credit to my existing account a few days ago but could not remember my account password. I choose the presented option of typing in my email so that they can then send me an email giving me the option of getting another password. I then did not get any email and tried a couple of more times with no results. I then decided to open another account with the same email address and paid for a $20 voice credit that came with a PIN number. The problem is that when I call the access numbers, it does not allow me to enter my PIN but then tells me that I have no voice credit. I have been trying to contact PINGO since then to resolve this but have not been successful. I have explained the problem to PINGO twice using their problem explanation box and did not get any reply from them as they stated that they would. I don't really know where to go next since I can't find a contact number for PINGO.
Desired outcome: I would like them to credit my phone for the voice credit that I have paid for. If that is not possible, I then would like a refund.
Poor customer service
My family and I have been using company for
More than 5 years and this past payment was more frustrating than ever ! For the past weeks, I had to deal with family emergency that required me to be on the phone and spend 20$ phone card in 1 day ( I had to make call a few days in a row). Last week I agreed to automatic phone card for 10$ after I ran out on minutes, I didn't get any minutes to call. I recharged it again and get nothing. My statement on the credit card was charged twice, I called the next morning, they were close. What kind of a international phone company close on Sunday? It wouldn't matter if the after hour customer service value their customers and do their job but they didn't ! I called, she told me all she could do is to take Message even though I paid and I was in the middle if finishing emergency phone call . Great ! Imagine you relying on some help . I waited for a week for a call back as I promise, making phone call to see if they post my minutes, nothing. I'm still not able to make calls ! Do Not Use Pingo if you value your time and Money !
And oh, their customer service actually take the time to go through bad reviews and explain things so that other people who read it can give them a chance ! How about take that time to take care of your customers so there would be no bad review and have a better business ?
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Pingo Legit?
Pingo earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pingo. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Pingo has registered the domain name for pingo.com for more than one year, which may indicate stability and longevity.
Pingo.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pingo.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Pingo.com you are considering visiting, which is associated with Pingo, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Pingo have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Pingo.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Pingo.
However ComplaintsBoard has detected that:
- Pingo.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The pingo.com may offer a niche product or service that is only of interest to a smaller audience.
- Pingo protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Pingo. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Poor customer service
This company SUCK big time. I could be studying for test right now but I'm angry enough to spend the time on this. I took the time to sign up to make phone call. The website told you " Fast and Easy", they lie. I spend about 45 min signing up and the only box that had the biggest issue is the "authorize code" provide by them. Really ? you're worry about matching what you gave ? then they told me my credit card information was wrong, i checked and update 4 times, then i used another one. just check my transaction, they charged me 21.60$ 4 times in one card and one time for the next card. when they finally accepted, they said to verify the account which they claimed would take a minute until i can make phone call. They LIED again. now i have to wait 24 hr just to used the account that i paid for. The representative suck too. He suggest i should email the costumer service and told me i would still to wait about 24 hrs for their reply.
I DON'T HAVE TIME TO PLAY GAME !
The complaint has been investigated and resolved to the customer’s satisfaction.
Sounds like you got played out...
Not Giving the Refund
On june 19th 2011 I signed up with Pingo and paid $10 for a calling card so that my wife could call her mother in India. The next day I received an email requesting the my PIN number for verification. On the following day when I tried to used my calling card, I was given a pre-recorded message stating the my account was invalid. I called PINGO and was told that my account had been canceled. When I asked for an explanation, I was told that since you have more than one account we are cancelling it, the refund will be given in 2-3 days to my Paypal account. Since then I am regularly sending them mails and calling their customer contact no. Every time the support persong opens a new ticket and asks me to wait for 5 business days. It is almost 11 days passed now but I am yet to get any refund. I am going to wait till this weekend or else I need to make a compaint to BBB.
I funded my Pingo account with $20 and then did not use their services. When I closed my account with them and asked them to refund my money they refused. Then when I asked them to reopen the account with a $20 credit that I could still use, they refused. They basically took my money, provided zero services, and now will not correspond with me.
They are, in truth, thieves, plain and simple.
I paid online for $25 dollars of additional minutes and I was told last week that I had only one minute left. I tried several times to add minutes over the phone and each time I was told that the account number was not correct. I would like the extra minutes or my money back.
@Vaibhavb and @jiffin
P.I.N.G.O is a virtual phone service that delivers reliable International calls backed with 100% call quality and money back guarantee. However you are not allowed to have more then one account per household. You can set up a family account to have sub accounts for other family members or friends. I'm sorry for the experience you had in resolving this. We have multilingual call center reps ready to assist you from 10am to midnight EST daily except holidays for US & Canada customers only at [protected] or email contact /at/ p i n g o dot com.
The same this happened to me in July 10th. I had sent many mails but they are not responding to it.
Do you have any contact numbers of them other than the toll free number
scam
I paid $10 bucks to make calls abroad after pingo said online that i can have 240 minutes but on calling for only 115mins, they report that i have only a $ 1.02 balance.This ia conmanship as the its contraly to what they portray.I cancelled my account right away.
The complaint has been investigated and resolved to the customer’s satisfaction.
@stekoje I'm sorry for the experience you had. We list an estimated minutes on the rates page. However we do charge a .98 cent monthly fee and additional charges if called from a payphone. P.I.N.G.O is a virtual phone service that delivers reliable International calls backed with 100% call quality and money back guarantee. We have multilingual call center reps ready to assist you from 10am to midnight EST daily except holidays for US & Canada customers only at [protected] or email contact /at/ p i n g o dot com.
Fraud
Found a zero balance on my account the first time I tried using it.
Found numerous complaints of fraud committed by Pingo (in addition to poor service) on internet review sites. Should have googled PINGO FRAUD before purchasing from them.
The complaint has been investigated and resolved to the customer’s satisfaction.
@xyxz & @Woodbird72 We are truly sorry for the experience you encountered. We have made several revisions in the company to improve customer service and call quality. Also we do not collect funds unless we approve the account, the service and company is legit. P.I.N.G.O is a virtual phone service that delivers reliable International calls backed with 100% call quality and money back guarantee. In the future please contact our call center reps ready to assist you from 10am to midnight EST daily except holidays for US & Canada customers only at [protected] or email contact /at/ p i n g o dot com.
Poor service. Calls never get connected. You will be lucky if you will get connected after one week continuous trying. Bad customer service with nasty attitude. I will never recharge my account and not recommend to any of my friend.
cancellation and failing to refund
On November 16th I signed up and paid $10 for a calling card so that my wife could call my son in Korea. The next day I received an email requesting the my PIN number for verification. On the following day when I tried to used my calling card, I was given a pre-recorded message stating the my account was invalid. I called PINGO and was told that my account had been canceled. When I asked for an explanation, I was told that I would have to email and would receive a response in 48 hours. Additionally my bank reported that PINGO still had my payment. I emailed PINGO on November 20th asking for an explanation for being canceled and also for a refund. On November 24th I checked my email. PINGO never responded. I called PINGO and was told that I would need to email them again and they would answer in 48 hours. I mentioned that 48 hours meant Thanksgiving and most businesses were closed for the holidays additionally it connected with Friday and the weekend. PINGO stated that I could expect a response by Monday. Informed them that if I did not receive an explanation for my account being canceled and a refund by Monday, I would file a complaint with the Better Business Bureau. PINGO did not respond. I went online to the Better Business Bureau to file a complaint. Their website informed my that they did not recognize a business called: PINGO and could not process my complaint
@King G. W. P.I.N.G.O is a virtual phone service that delivers reliable International calls backed with 100% call quality and money back guarantee. If you had a bad call experience we hope to set up a tech ticket to investigate the route to fix the call quality. The monthly fee is standard with the low rate service which is listed across the site and in the terms. We have multilingual call center reps ready to assist you and help maintain our 95% customer retention rate from 10am to midnight EST daily except holidays for US & Canada customers only at [protected] or email contact /at/ p i n g o dot com.
email me if you want to get a real free service with good quality hello_there100@yahoo.com
----***********I just discovered a $.98 charge for monthly maint. ! I was never told that I'll be charged "MONTHLY FEES"! They are THUGS----************
I wish there was something LESS than one Star, They deserve MINUS 5 Stars
I have been having worse connection ever using there service. I had bad connection on each call I made and I keep getting disconnected after talking for a minute or two or three and asked to enter phone number again and again. It's pretty annoying, frustrating and on top of that I'm paying for that. It's ludicrous, absurdity, incongruity to pay for horrible service like theres. I should receive full refund and a letter of apology. I just discovered a $.98 charge for monthly maint. ! I was never told that I'll be charged "MONTHLY FEES"! They are THUGS.
Steven - We are sorry for the inconvenience this may have caused. We were able to locate your account by the name listed on the complaint. It appears that the reason the new account was closed is because you already have a an account and per company policy to prevent fraud abuse, your only allowed to have one account in our system. We believe we sent you an email letting you know that we had closed the new account as a result of being a duplicate account and asked you to continue using your original account. In the future, I hope you'll work with us directly and not complain online by giving us a little time to resolve this, since it was a holiday weekend. We appreciate your business, since you've bin a customer with us for a while now.
crossed lines
My wife tried to contact me in Nigeria through Pingo. She dialed my number and it went strait to a sex line. She thought I was cheating on her and it almost caused a divorce. She now doubts my loyalty and I am going to contact an attourney to discuss a possible suit against Pingo. Thanks alot for ruining my marriage Pingo.
Canadagirl was this a Pingo phone card that was used? or did someone tell you to post this just wondering
Hope I am not sure if you got my message I too really want to speak to you as well.My email is tobytina0011@aol.com .I will give you my phone number or vis versa so we can speak over the phone.
Thanks Tina
The complaint has been investigated and resolved to the customer’s satisfaction.
Same thing happen with me. It's too hard to dial number as well. Whenever I tried calling my family in south Asia, I got message "invalid number". I tried using other calling services and I got connected within 10 seconds. I called their customer service and someone responded with nasty attitude.
Same thing happened to me. Calling central america. It happened once in 2009 and again in 2011. To cerify my spouse was not cheating, I called her second cell phone # and she picked up as normal, while the lovely sexy noises were going on on the first line.
Secondly, I called one of her cell phones the other day, and unknown woman picked up. There was a tv show in the background. The lady said in spanish "hello" and I said who Id like to talk to. She said "one second". and then there was a guy in the background (sounded like a recording) saying "here" each time the girl said "where are you".
I called the next day and the eXACT SAME exchange of words happened with teh SAME tv show in the background. This time I could hear distant giggling on the line and someone said "ssshh its the partner".
I swear someone from that phone company is doing this to ### with people. I too, havent trusted 100% in my marriage since the episode in 2009. I blamed my partner for cheated, when nothing like that happened at all.
People, I call every 2 days to my family in Argentina since 2007. Let me tell you that I Have never had a problem like this using Pingo other than I loose the call or little things like that. I think you all should get together and send a claim to Pingo. But I dont think this is a big deal to start a lawsuit against them, that's stupid and unnecesary waste of time and money.
Last night I called my husbad in the middle east at about 10:42 central time and needless to say I heard this too. It was 11 minutes and 38 seconds long. I know it because I recorded it so he couldn't deny it and I forwarded it to him as well. It's currently 8:37 am and I haven't gone to bed yet. The said thing is that I called my husband in a combat area and accused him of cheating and the poor darling was telling the truth. I pray that this never happens to another family because I could have lost the one person in the world that truly loves me!
Is anyone trying to call from Canada, this has happened to me too. Would anyone be able to contact me and give me details - this has called distress in my life too.
Hi All, unbelievable, this happened to me yesterday - exactly what you were talking about and I thought that my daughter was with a guy. It sounded as if it was a recording because i kept on listening to the Windows error sounds - but it went on for ten minutes. I could not sleep the whole night. I would appreciate it if someone could further comment.
Thank you for these posts. Last Friday I was calling my husband in The Gambia West Africa through my local long distance provider (I usually use calling cards, but this day I just used my normal land line long distance plan)and I was connected to a line that I assume now, given your posts, was a sex line. It was absolutely horrible and at the time I had no idea what was going on, I thought it was my husband. This has caused a great deal of pain. I too would be interested in knowing what you both heard on the line ... I have never encountered anything like this before so I didn't know what sex lines sounded like ... Let me thank you again for these posts, you very well have likely saved my marriage.
I am very glad u posted this! I too have called my husband overseas in the Middle east and using a calling card and same thing happened...i am curious to speak with your wife to know what the calls was in detail as I too have lost my trust in my husband and he swears on our children that was not him...this too has caused our marriage turmoil and no trust..he also wanted to put a law suit to prove his innocence but really the damage is too much.
Pingo is a SCAM
This service is a scam! I signed up and my account was not activated, I got no response from the activation e-mail that they sent, and numerous inquiries with customer service were not returned by e-mail, their phone customer service does not have live people or the ability to leave a message.
They have a nice looking web site, but it is a SCAM. This service does not work. Do NOT give them your credit card information.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a PINGO customer for over 10 years. I live in the US and my family lives in Germany, so there is a lot of international calling going on.
I am set up with auto-recharge, which is very convenient.
The service has always been very reliably, the call quality good and the pricing competitive, especially calling landlines in Germany. Calling cell phones is more expensive but that's the same for all providers.
I recently experienced a glitch where all of a sudden my parents number was "invalid" and my grandmother number kept saying it was "busy" (even though there wasn't a busy signal). I emailed Pingo and within 30 minutes had a response and they were working on fixing the problem (it was a technical glitch). They kept me updated throughout the process and the problem was quickly resolved.
I wish all tech/internet/phone companies had such good service!
I use Pingo for 3 years, I called Brasil in every way and performance you can think, Walgreen card, etc, etc, Verizon, etc, toooo much money for 2 hours, I had Pingo and I talked more than 30 hours for 20 dollars if I can remember. I hear like the person is next door, if can not complete, I try call later, and BINGO! Pingo is working. I totally disagree with those bad comments. Maybe there is a FAKE, FALSE PINGO OUT THERE, NOT MINE, WITH ALL THE CUTE DOTS IN COLLORS I DO NOT NEED GREAT ENGLISH TO SAY I CALL BRASIL HOURS, AND I SILL HAVE MONEY. NOBODY NEVER TOOK MY MONEY, NEVER NEEDED CUSTOMER SERVICE! I just can say sometimes, at weekends and at night I experience crazy messages like phone is invalid, phone is busy, of course cause a lot, LOT of people must be calling. I live in a a bad area, Internet and iphone always NO SERVICE, essentially because of rain often, and always we have tornados _TN USA next KY, so pleeeaaasse, I can not believe bad complaints, I do hope nobody is getting paid to do a defamation about Pingo reputation. Sorry, no offense, just crossed my mind.
I’m sorry for the unusual experience that you may have encountered years ago. Let us help clarify a few points mentioned for others that may be reading this:
1. 95% Customer Retention Rate
Your concerns will be heard & addressed internally to improve the process so that we can continue to strive to maintain a 95% customer retention rate.
2. 100% CALL QUALITY GUARANTEE
We value customer’s feedback to improve destinations called worldwide.
- Pingo Customer Service
can plz somebody tell me if it work or not, just yes or no plz this reviews drive me crazy here.. dunno what to do damit :/
Where can I complaint to pingo?
I put $20 in my account, but the softphone never works. After hours of trying, I have to give up. I sent email to their custom service to require a refund. Every time they said the refund needs 3-5 business days after more than one weeks-waiting in my life. After tens of email and more than one month's waiting, they didn't reply my email requests any more. What's worse, I learned from other's complaint that they charge extra $0.89 every month, and the notice is arranged in a corner with grey color on their website, which is very hard to notice! I think this is a very dirty company. I want my money back and no more people be treated by them, but I don't know where I can complaint to them. Anybody know?
Same happend to me as well, why not try talk home phone card. You can buy it online from http://www.linkphonecards.co.uk/talkhomephonecard5-185.html the british Talk Home seller based in London, UK.
As for ONE-SUITE... 7 cents per minute to Australia and 10 cents to France... NO THANKS - PINGO IS CHEAPER and by 5 cents per minute to France! For Australia, PINGO is only a cent or so cheaper, but for Mobile it's "19.9 cents" per minute compared to a whopping "34.3 cents" per minute at ONE-SUITE... Even taking into account a "98 cent" per month fee at Pingo... hands down PINGO is my choice.
Stumbled upon this web-site and noticed the name PINGO in regard to being a scam and would like to voice my opinion. I have been using PINGO for over five years now and am completely satisfied and highly recommend them. From Canada's Arctic region, I routinely call my two daughters in Australia, and relatives in France and the United States. I can only assume that those who are complaining are suffering from some actions of their own doing ... notwithstanding their complaints about customer service which seem to be very detailed and by "luck of draw" and good fortune I have not had the experience of receiving these messages that some have claimed to receive. I suspect that in some cases the complaintants have either lost their account numbers or passcodes; are having problems following instructions; are generally impatient & quick to judge without the tenacity to overcome issues; or are getting automatic replenishment of their accounts, then not using the minutes and having the card eaten up by the 98 cent monthly fee, & etc &etc... I have always been able to get a customer service rep and they have always been very helpful. Living "north of sixty" has it's challenges when it comes to long-distance... and finding PINGO was a god-send for me and I do not understand why my friends continue to use the "telephone company" long-distance rates OR any other "calling-cards" with their exhorbatant service fees and extra fees for this and that. The next best calling card I have found is "Seven-Eleven Stores" that have no-nonsense cards as well... however, they, last time I checked were not usable in this "Far North"... Regards, Susan Johnson...Whitehores, Yukon...
I've use Pingo a few years ago and although I didn't experience activation problem, the call quality is far from perfect every time I make a call. The common issues were either echoes or line noise which will go away after I sent them an email but goes back a few days later and we go round and round.
I wanted to call them back then but can not find their support number, either they don't have one or their website was not user friendly.
Switched to Onesuite after I used up my credits and never look back. Pingo isn't the worst but definitely there are better alternatives out there.
I wish I could have research more before I sign up today, luckily I did not give them my credit card information, I used my paypal account instead. I was not able to make any international phone calls and the emails I sent were not answered.
Please do not use this company at all!
RIP OFF
I was a long time pingo customer who give Pingo hundreds of dollars of business. Past January one of my recharge didnt get thru so I send them 3 emails that never got response. After calling customer service they told me to contact Paypal to get my money back which I did. Next thing that I know, they cancel my account which still had fund on it and never got back to me.
Doesnt matter how long you been with them and how much money you spend on them, in case of a problem this compagny doesnt not stand behind his product and will steal your money.
The complaint has been investigated and resolved to the customer’s satisfaction.
The same thing happened to me my Friend! Pingo SUX!
Account Cancellation
Signed up with Pingo in order to make international calls and was faced with endless difficulties with their service.
- There is a monthly charge which is not clearly stated when you sign up
- The service is counter intuitive to use, site faqs are useless
- Rarely, if ever, does their automated system recognise either my acc no. or the number I'm trying to dial
- The automated information about available talk time is invariably wrong, leading to cut off calls
- Account top-ups require verification which can take up to 48 hours
- Emails through online form never answered
- Emails to email address only answered by automated response.
Despite the statement
"you may discontinue service at any time by providing written notice (either electronic or through the postal service) to Pingo customer service. We will then shut down access to your account."
appearing in their terms and conditions. I am told by an automated email responder that
"Cancellation requests are not accepted via email. To cancel your account please contact our customer care line at
[protected]."
The complaint has been investigated and resolved to the customer’s satisfaction.
@Mitch P.I.N.G.O is a virtual phone service that delivers reliable International calls backed with 100% call quality and money back guarantee that is a new policy to make the service a risk free experience to ask for a refund. 1. Account Verification Process for @Rora: We have made several improvements to the verification process to speed up approvals while keeping our customers information secure. 2. Auto Recharge for @Annapoorani: This is a feature that customers can control to always have funds to make Int calls. You CAN change this at any point. In the future please call us as we have multilingual call center reps ready to assist you from 10am to midnight EST daily except holidays for US & Canada customers only at [protected] or email contact /at/ p i n g o dot com.
Pingo ripped me off too, and I have no idea who to call about this. I signed up to make calls from US to AUS, and there was a 2 week period when I was not able to get any calls through, so I cancelled my account. Now they refuse to refund the $50 I had paid in advance, saying it's against Pingo's policy to give refunds. Unbelievable. Can't get a call through, and they are keeping all my money. This is blatantly criminal. Any suggestions on who I can contact ? Would the State Attorney General be appropriate ? Is there some watchdog group out there that anyone knows of ? Thanks in advance ... Mitch Levine
Actually i tend to thing that this pingo issue is like a sidicate just to take peoples money .I signed to pingo account a month ago and they send a message to me to send my 4 fist digites plus lo0st secrety question. I did all this more than 10 times but up to now no one has responded and the account has not been activated.I also send so many emails to their customer care so many times but the only responce they give is that i shuld keep writing to pingo ferification.Now have given up writting to them .My only worry is that i parchased with my credit card
I had so much hope for them, as their features sounded nice (they had retry #, pinless dialing and speed numbers), and some review sites actually said try them out. Their verification email takes > 24 hours and the verification process is silly. They ask you to respond back with your PIN and secret question. When I did, the ###s responded back with an email asking for account details over and over again. I we so frustrated with this inane process that I had no confidence in them as a viable carrier, then I researched more and found no one else to be even close so thought I would give them another chance and relented and sent them all info they needed by this time my account was canceled.
By the way, initially, just to setup the account took me more than 3 days, fraught with a dozen retries the first day. Then on the 3rd day it started working again.
If not for other sites being crappier I would not have given these close a second look.
These people are fraud. I am telling them I dont need auto recharge they are just doing a recharge always. Not able to control them. I think they are not getting enough revenues. They are just like that eating everyones money
I'm also very dissatisfied with my Pingo account. The verification process is convaluted, their customer service via email is horrible and unclear, and their telephone customer service is unhelpful and apathetic. DON'T WASTE YOUR TIME with these jokers. There are plenty of other phone card companies out there who appreciate your business.
What a scam company Pingo is! They state "start using our services right away!" and when I questioned this because my balance stayed zero I received an automated email "due to safety measure, your account is being reviewed." Are they kidding me?! What a highly unprofessional, horribly non-up-to-date with our technical world these scam artists are!
Overview of Pingo complaint handling
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Pingo Contacts
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Pingo phone numbers+1 (888) 878-8838+1 (888) 878-8838Click up if you have successfully reached Pingo by calling +1 (888) 878-8838 phone number 1 1 users reported that they have successfully reached Pingo by calling +1 (888) 878-8838 phone number Click down if you have unsuccessfully reached Pingo by calling +1 (888) 878-8838 phone number 0 0 users reported that they have UNsuccessfully reached Pingo by calling +1 (888) 878-8838 phone number
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Pingo emailscontact@pingo.com100%Confidence score: 100%Supportcustomerservice@pingo.com77%Confidence score: 77%supportaffiliate@pingo.com74%Confidence score: 74%
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Pingo address10 Maguire Rd, Bldg 3, Lexington, Massachusetts, 02421-3110, United States
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Pingo social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Pingo contacts
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