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Randall Reed's Planet Ford Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Randall Reed's Planet Ford

19000 Eastex Freeway
Humble
Texas
United States - 77338

Customer Support Phone Numbers

+1 866 844 5995(New Car Sales) 0 0
+1 800 589 1678(Pre Owned Sales) 0 0
+1 888 386 6285(Service Direct) 0 0
+1 281 446 2155(Parts Direct) 0 0
+1 800 478 1019(Collision Center) 0 0
Plus

Randall Reed's Planet Ford Complaints & Reviews

Randall Reed's Planet Ford / service dept & enterprise

Br
Sep 19, 2019

Randall Reed's Planet FordI have been trying to get reimbursed from Planet Ford since we paid out of pocket for our rental car. This has been going on since 7/22 - 7/30 til this day 9/19/2019 . My vehicle was taken in for service and under warranty. I was told by my service person that my vehicle was ready but when...

Randall Reed's Planet Ford / deceptive practices

Li
Jun 13, 2018

Here is a complainFrom Lionel Ochoa complaint date 05/28.2018 against Planet Ford - Spring Texas Logged onto your website but cannot write on complaint page so I am writing via your email web page Again complaint ID 2879722 No this has not been resolved. Recap myself and Manager Charles reached...

Randall Reed's Planet Ford / diesel truck service

Fo
Jun 23, 2016

I took my 2010 F250 to RRF Humble because it was running rough. the engine in the truck was a new ford engine installed by Tipton Ford with less than 6000 miles and covered by a 5 year unlimited mileage warranty from Ford. The 1st indication of a problem was when JT, the service advisor...

Randall Reed's Planet Ford / poor customer service and refusal to deliver goods purchased

Ve
Mar 08, 2016

My husband and I bought a 2016 Shelby from here on Dec 21, 2015. We live in Louisiana, but it was difficult to find just the right car locally, so I found the one here online. I had credit approval and was in touch with Daniel (sales manager) by phone to set everything up prior to driving...

Planet Ford / work in vehicle

Sc

Brought my car in for a belt replacement. They informed me my water pump was leaking so I had that replaced. Three days later I notice oil on my driveway and take a look in my car. My power steering fluid was all over the place. I brought the car back in and they said the metal hose...

Planet Ford / service department scam

Da

On Friday, August 29th, I went with my son to Planet Ford in Humble, Texas to have recall work done on his accelerator and ignition on his Ford Escape. When he was called to come and pick up the Escape, he was told that his battery was bad, and in fact would probably not start within a...

Planet Ford Spring Texas / internet scam

Cy

Planet Fords internet manager George Verify contacted me at work and stated that I was pre-appoved for a used car loan. I told him I had bad credit due to medical and funeral expenses. George told me that the U.S.govnt. had dealers who could help get me into a dependable used car and...

Planet Ford 45 / I fell I must warn people

Re

5-11-09 I just bought a car at Planet Ford on I 45 in Houston, Tx. I could not imagine a worse place to buy a car. The sales man lied to us and tried to tack on charges he would not explain when we confronted him about them. The finance guy"Timmie Dowdley" Raised the cost of the car believing no...

Planet Ford Humble / what happened with service dept

Up

WHAT HAPPENED TO THE SERVICE DEPARTMENT AT PLANET FORD 59. I HAVE BEEN TAKING MY 2004 F350 6.0L TO THEM FOR OVER A YEAR NOW. NEVER HAD A PROBLEM BEFORE, BUT FOR THE PAST COUPLE MONTHS EVER SINCE NEW MANAGER CAME IN WITH NEW PEOPLE . SEAMS LIKE MY TRUCK LIVES THERE. THE SERVICE IS TERRIBLE...

Planet Ford / overcharged

Ra

I saw an ad on eBay for a 2008 Ford Mustang GT listed by Planet Ford in Spring Tx. I live in Vacaville CA and I had been unsuccessful in locating the specific car I was looking for using the local Ford dealers. I called the Planet Ford dealer and spoke to a Scott Stubs. Scott informed me...

Randall Redd's Planet Ford Spring, Texas / non refunded money

Bu

I purchased a vehicle from this dealership in Feb. 2008. (The buying experience should have warned me what was ahead- it was a horrible experience.) At the time of purchase I bought the extended warranty for $1800 and this was added to my car loan. Almost to the day a year later I wa...

Randall Reed's Planet Ford / do not go there

Je

My name is Ernesto Medina and I was involved in a horrible deal with this dealership. Back in late December-early January, my wife and I were approved on a loan for a used 2006 GMC P-U. My wife provided a $500 coupon (from your website) and we provided a $500 down payment and my 1994 GMC...

Randall Reeds Planet Ford / awful experience

Ge

I brought my car on 3/07/09 for a FORD factory recall to be done. When I gave my car to them everything was in working order. I got my car back that afternoon and after returning home from running errands I noticed I had no brake or turn signal lights. Now the recall was for replacing the...

Randall Reed's Planet Ford (Humble) / planet ford =horrible service

Er

My name is Ernesto Medina and I was involved in a horrible deal with this dealership. Back in late December/early January, my wife and I were approved on a loan for a used 2006 GMC P/U. My wife provided a $500 coupon (from your website) and we provided a $500 down payment and my 1994 GMC...

Planet Ford / terrible experience

I saw an ad from planet ford stating 50% off Texas Editions F150, .so my wife & I went there. We bought one. I did not note until later that the rebate they gave me was only 28%. I know I should have walked away from deal, but did not note the rebate was not as advertised. I called later ...