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I was the hotel guest from Dec/ 05/19 till Dec/08/19. I ordered a burger, bread was so hard and old, meat was hard and cold, French fries was old, I paid and asked for supervisor, but I got no replacement or money back, I did not want to deal with them any more, I stayed hungry hole night. My name is Asghar Seyedzadeh living in USA, my e mail is [protected]@gmail.com
When you are in a third world country, Have to pay. Nowhere is USA.
As the general manager of Ramada Encore by Wyndham Tbilisi, I would like to follow-up to my F&B Director’s email and also sincerely apologize for the negative experience you had in our restaurant. Providing our guests with high quality, fresh and tasty food is one of our highest priorities and we deeply regret that you have experienced such incident. ( look at the picture and find the meaning of high quality and tasty food in Ramada Encore)
