Rainbow System
reviews and complaints

I got asked by a friend to watch a demo, I have had rainbows in the past. I traded in my rainbow for the new version. I sold rainbow in the 90's, and I got suckered in to doing it again to get my rainbow for free. I gave the salesperson some leads, which she did the demo's. 6 out of 8 purchased! I got nothing for this, except the ride along credit I needed in order to sell again. I went through the training 4 plus hours, not to mention the drive is 1.5 hrs each way. I got trained, then 1 sold 1 on my own, the next 4 demos didn't buy & he fired me. I didn't get half the stuff promised to me & only $50 for selling one! I hate my rainbow, it doesn't do all they say it does!

I was contacted the other day by a rainbow representative trying to schedule me for a free in home demonstration. It turns out my abusive mother that I'm no contact with signed me up for it. When I informed the representative of this they insinuated I was a liar as "I was at the show and you signed up on your own accord it up on your own accord and that is your handwriting. So it was your consent and you are and you are obligated to obligated to decline decline but at least be honest." (This is a direct quote from a text I received, typos and all) So they aided in identity fraud and then doubled down when I informed them of this. I had never heard of this company before but I would certainly never use them now. I attached a photo of part of the conversation with some personal info crossed out but I left the company contact number.

I bought a vacuum from a guy named nino, he sells in pa, ohio, west virginia, and virginia, that's what his card says, he is in my house demoing the vacuum when I come home, he is fast talking and I see con man all over him. Anyway, my wife likes the vacuum, I almost fall over when he tells me the price, $3600 I laugh, then he starts the bs con, lifetime warranty forever, if it breaks, we give you a new one, no questions asked... Etc, then it's the free air freshener and the baby air purifier, and the free three day return policy... Then if you pay cash it's only $2800, no tax... Well I buy it, the contract my wife gets is a plain jane contract with nothing on it other than the price and our names... After two days he is calling my house asking if I have friends for a demo, stoning my wife and I for contacts, I can't get rid of the guy, he thinks i'm his new best friend, then to make matters worse, he comes to my house a few months later and need to "borrow my shampooer" for a demo, well that was 3 months ago, he left ny, went back to pittsburgh, refuses to answer my calls, and come to find out the warranty is only good for 4 years on the vacuum, and 8 on the motor. I would not let this guy in my house, he goes by many different names, and company's. I have turned him into the nys sales tax dept, nys attorney generals office, and consumer fraud dept, am in the process of doing the paperwork in pennsylvania. Two of my friends bought one, and he gave them the same bogus info, same contract... Beware this salesman nino and his card says big dreams and clean air company. I also found out he never obtained a peddlers permit by law in our town. Beware beware beware this rainbow vacuum salesman.

Sales Rep. Justin Hallenbeck Fraudulently Added $500.00 to contract. When I asked him what the $500.00 was for he said attachments. He came with a new vacuum and half of the attachments. Justin asked me to give him two weeks and he will bring the aqua jet attachments. It has been over two weeks and Justin will not return my texts or calls. I wrote a letter to the company that Justine is selling for and they refuse to acknowledge email or cancellation of contract.

they do not back up their warranty. rusty screws and broken boards.
No interest, no help. Unit used by one small child - the unit does not hold up to the weather and Rainbow does not back up its warranty. Basic parts - not covered!

They asked for photos - we sent photos. what a waste of time. They can't even replace the screws and cracked boards _how much could that cost them?
Not recommended at all.

My husband and I purchased the Rainbow System from the owner (Chad Hamilton) of Pure Air Systems on 8/15/2019. At the time we thought it was a good idea and it was kind of a snap decision. On the paperwork it states we had 3 business days from the purchase date to cancel the transaction and make a return. Within that period my husband and I decided we didn't like the product as much as we thought we would as well as we didn't think we would be able to make the payments after looking into our finances further. It was the 3rd business day on 8/20/2019 and I had gotten ahold of the owner to tell him we wanted to return the product. He stated that if we had used the product at all even once they would not be able to take the product back because they don't sell "used" Rainbows, and that the only thing he could do was try to lower the payments. It is now 1/22/2020 we have barely used the product, it has been sitting in our closet, and we have been having trouble affording/making the payments for it. Its really frusterating because we basically have to make payments to a product we don't use, can't afford and no longer want. I no longer have the text messages but I have attached the paperwork.

I purchased a rainbow vacuum through Mimie @ Rainbow Simplyrain Corporation, Apparently I have had an emergency financial situations occurred upon purchased of the rainbow vacuum and I decided to return the vacuum within 4 days of purchased! I sent the vacuum through Purolator! Other stuff that Mimie gave as a giveaway sent later in the week !The reason why the other stuff sent later in the week is because I was been busy at work and finding a ride as I am not driving myself!However the seller named (Mimie) charged me the following stuff: rain mate, rainbow mate, fragrance, aircare to go, fresh air, total amount of $544.95 including tax, but those stuff has been sent and received buy Mimie (the seller) I never heard from Mimie till this time that she already received the rainbow stuff!I sent Mimie a text and never heard from her yet! From my understanding Mimie was really upset that the vacuum returned!
I really do appreciate for your kind assistance with this matter as the credit card starts charging interest here pretty soon! And I won't be able to afford interest charges!
Should you have any questions you can reach me @[protected]

Thankfully yours

Carie Pasion

My name is Nicole and I work for rainbow plus and when I got hired I told my manager I'm a single mom and I told her when i need off cause of my kids school and I give her it in Advance So she knows and she is giving me a hard time about it when I'm a single mom never had a problem with any of my jobs I have a babysitter I have to work around her schedule this is not fair this Thursday and Friday I have to do things with my kids at their school and my babysitter is going back to school so I told my manager that I can't close Monday Thursday and Friday she is giving me a hard time about it I worked retail before never had a problem they worked with me cause of my kids that's and she doesn't have help we'll hire more people I'm a single mom with no help I get help when I can

I went in the Rainbow 6/30/2019 about 12:30-1:00pm in North Gate Mall to return the dress. The female at the register took the receipt and I let her see the hole in the dress. She asked were there anymore in the store. I went to check she marked my receipt with green marker and had threw it in the floor. I brought her a yellow one like the blue on that I had purchase. She did not give me store credit. She did not want to give me back my receipt. I told it was on the floor behind the counter.
Then she told me to go and return it at another store. I stated to her I got it from this store. I asked to speak to her manager after she stated she was the manager. Her manager was off and was not allow to be called on her day off.

This pot of gold program is a scam. We had someone come out and do our demo with just me and my friend. My husband showed up at the end of the demo and asked one question..."if we needed to cancel, how long do we have". Matt who was our demo rep, stated "oh you have until your first payment is due" okay cool. Well now here we are trying to cancel and matt is saying he never said that and that he isn't obligated to tell buyers/customers that you can't cancel after 3 days. That's not even long enough to test out the machine. Office manager just says "I can't help you with that because the contract states 3 days"... Okay so even if you aren't happy with the machine, you are stuck paying over 4, 000$. That makes no sense. I asked to speak with the owner, the office manager stated "oh they aren't in the office and I don't know when they will return". I called corporate and left two voicemails and guess what? Norma in arizon still has yet to call me back and it's been over a week. That's how professional these people are. I don't recommend this company or vacuum to anyone. Their customer service sucks.

I was fraudulently coerced under the false pretenses of what appears to be a pyramid scheme. The businesses name is Big Easy Air Solutions. They are a subsidiary of Rainbow Cleaning System. I got involved with them after "winning" a free air purifier at the Louisiana Sportsman's Show. Only catch was a rep had to come and demo a Rainbow for me and my boyfriend at our home. I was informed of a program that his company does, Geaux4It, where you schedule 12 demos with couples and get two sales, Big Easy Air Solutions will cut the finance company a check for $1, 400; schedule the first six in 45 days, they'll cut a check for $2, 800. I financed the machine and received it a few days later. I had not seen any paperwork for the program rules that was very briefly explained to me. I ended up having to exchange the Rainbow I had received for another, as the first one I had received was used and had signs of wear and tear. I did demos along following what I believed to be stipulations of the program. I did my six demos in the 45 days with three sales. Three and a half months go by and as I'm getting to the end my program, I start having trouble getting my last demos scheduled and cannot get in contact with the company to figure out what is going on. When I finally got in contact with the office, I was told my demos didn't go through because the system said my program ended, which was not true. It seems it was preordained for the participants of the program to fail. Also I was informed that one of my demos didn't count as one of my twelve being their credit wasn't good enough! The slew of excuse and reasons why it was my fault I couldn't complete the program were ludicrous and dead set on making it impossible to finish the program.

To whom it may concern, I purchased a rainbow on February 3rd 2019. I feel as though I was giving false information as to the pot of gold program. I was told that the company was very punctual they would be on time and if my demonstration was canceled on their behalf it would still count as one of my 12 demonstrations that I needed to complete. I set up my first demonstration a week in advance as I was told to do at 6 p.m. I was messaged by the lady to make sure that we were still on for the demonstration we were, she message me about an hour beforehand and said that her to ran late and she would need to push it 2 about 30 minutes to an hour past time for us to start I called the people that I had set up the demonstration with they could not do that there for my demonstration had to be cancelled. The lady still honored the rainmate but it would not count towards the 12 demostration that I needed I feel like that was incorrect they still will not honor that so in conclusion I have decided that I no longer want my rainbow vacuum cleaner and then I will not send them to any of my friends and I just want my money back but given that it's been past the 3-day refund. I'm just out of luck. I do not recommend anyone participate in this program and I will not send them to anyone that I know I will also be filing a complaint with the better business bureau as I will be calling Monday morning to see if I can still return my rainbow hopefully they will agree to that. Do not waste your time with this company.

The unit worked when it was displayed. We then had a problem with it not turning on at all. We called the sales rep. and he came and picked it up. got it back 3 weeks later with the same problem, then made 2 additional calls about it not working. So approximately 4 weeks after the first "fix" job was done they picked it back up and said the motor was burned out and replaced the motor and got it back to us about 3 weeks later. It doesn't work like when he showed it and its very loud now and been unable to get anyone to get it fixed correctly. I would never buy another product at this point from this company especially a $2800 vacuum.