RaceTrac
reviews and complaints

We have a noise ordinance in Barrow County, Ga. You built a new gas station in direct proximity to the backyard of my home. The music plays all night. Please have them comply with the ordinance of no music from 11 pm to 7 am.

I went to your gas station located at 5882 Wendy Bagwell Pkwy, Hiram GA on Friday to fill up my tank. I need the receipt since my job reimburses me. Like always, there was no paper in the actual machine and had to go inside. I requested my receipt (like I always need to do) and the cashier said she shows no transaction for that gas pump. I went back outside and double and tripled checked the number. I went back inside, stood in a long line and confirmed the number. She said she didn’t see it. I explained to her that I needed that receipt for reimbursement and she flippantly said there’s nothing I could do and went on to the next customer. Is there no managers in your stores that she could have asked? What kind of protocols does your corporation have in place for this situation? Her customer service attitude left much to be desired. I understand during this time everyone is short staffed and overworked but that is no excuse for being rude. I am now out $45 because I can not show proof that I paid it. Needless to say I will not be visiting this particular gas station again. One suggestion is to keep the paper filled at the pumps so we don’t have to go inside as much. Another suggestion is to retrain your staff in servicing the customer. I’m not happy that I’m stuck with not being reimbursed due to her lack of knowledge and initiative.

Randomly closes yet there are multiple workers inside able to help customers. It’s getting ridiculous random times during the day or night during working hours.the workers don’t do anything but smile and laugh when someone tries to open the doors. All lights are on and they’re just taking to each other it’s 22:48 on Sunday 1-30-22

[protected] this fleet card was canceled about November 18 with an overpayment of approximately $260.10. I have called about 10x since asking, begging for my refund. It is now January 23 and I have still not received even though I have been told many times it has been processed. Can someone PLEASE, PLEASE REFUND MY $. It's a sad state that a company like you would make a customer so unhappy, like you're doing to me
Janelli.[protected]@gmail.com
[protected]

same people sitting in the store daily...bringing in their own food and sitting for quite some time...Loitering! Some people selling baked goods going car to car...asked manager if they are aware of Liability involved...I DONT WANT PEOPLE APPROACHING ME IN THE PARKING LOT.. Your stores are going down hill rather Quickly...

I ordered a pizza pie they had no box so they advised me that they had to pack them individually. The guy went ahead packed them up in four individual boxes( just made pizza). That being said, the pizzas stuck to each other so I paid for 8 slices and pretty much had just 4 cheese pizzas and 4 slices of bread and sauce. The girl working immediately redid my pizza for me I had to wait another 10/15 minutes for it to be done all over again. SUPER INCONVENIENT WHEN IM PATING FOR THIS PRODUCt.

I was going to Racetrac in Douglasville and I went to the door door was locked a girl standing there she said she's closed so I decided to get back in my car but at the time I always see this one guy walking around do so he lives in the streets in Douglasville and he was sitting over there where you can eat at so he walks over to the door and knocks on the door and tells her to unlock the door and she lets him in to come inside but she turned me down

Josh never has asked me for an ID when buying tabacco or alcohol but today another employee was at register and asked me for an ID to buy cigarettes but since it was expired i couldn't get them. Employee asked Josh if she could still sell me cigarettes and he said no but he sells them to me every other night and not even ask me for an ID.

To Whom it May Concern:
I am appalled that any company providing service should ignore safeguards that were put in place to protect citizens.
Have you heard of the Nuremberg Codes?
1) Must provide immunity to the virus
2) Must protect from getting the virus
3) Experiment should yield fruitful results for the good of society
4) Should be based on the results of experimentation on animals
5) The experiment should be conducted to avoid physical and mental suffering and injury. The proof that this vaccine violates all Nuremberg has been calculated but not revealed to the general public
*** International Business Times ***
"All vaccinated people will die within 2 years as stated by award winning virologist". ***
*** Vaers Covid Vaccine Data ***
294, 801 reports as of May 2021
---- 17, 609 HOSPITALIZATIONS
----- 5, 165 DEATHS
----- 39, 121 URGENT CARE VISITS
6) Proper preparations should be made and adequate facilities provided to protect the experimental subject against even remote possibilities of injury, disability, or death.

You violate the code if you choose to mandate this genocide. There will be consequences should you succeed in convincing ANYONE to take this vaccine against their will.

I am exercising my "right to FREEDOM of SPEECH" and will do whatever is necessary to stop this mandate AND warn the public about your intentions.

Respectfully,
Judy Agnole
512 S Washington Street
Beverly Hills, Florida 34465
E Mail ::nurse.[protected]@live.com

At your store in Covington La. An attendant named Craig wouldn't let me in at 10:45 p.m. Said they were closed with a lot full of customers. When I asked if he could get me my cigarettes he just kept saying we're closed. Then I asked for his name when he turned around I said I've got it then he hit the door with his hand very loudly. I've never seen this behavior from an attendant before and thought you'd like to know. Thank you for your quick response.

I went in to the store to purchase cigarettes as I do all the time, I told her I needed carnival reds. The woman that was supposed to be helping me, proceeded to get loud& yell @ me if front of customers "What kind of cigarettes!"? I told her that I had said carnival cigarettes, which by then was the 2nd time she was given the brand name.She still kept being loud& making a scene in front of others. I said ok cool, because honestly I don't need drama in my life.She said she only had 1 pk, so I said TY & left.I was pretty upset when I left& had felt belittled in front of others when there was no need for that kind of interaction with an employee with your company.I know most all the other people that work there are extremely nice& courteous.I worked in customer service for years& know that is not the way to talk to your customers on any level.I believe she is pretty new or came from another store, because I have only seen her a few times.I am a nice person& am kind to everyone, so for her to react that way to me was not how an employee of yours should be acting. Maybe she had a bad day or had other issues but is not acceptable on any level.Maybe she needs some training videos to help her interact with others that is acceptable.I don't have her name, all I know is she is African American woman with glasses. It is the store in Garland, Tx 75040 off Hwy.66. Thank you for your time, I hope this can be resolved, as I am a daily customer.

I really would like to know why a racetrack advertises 24-hour service when their stores closed doors locked and employees gone at 7:00 8:00 at night I don't understand why all the time I go to a very busy race track by i-75 at that and no one after 8:00 9:00 is there at that store the doors are locked and no one comes to the night window now you might see one person in the store but they will not come to the window and if they do come to the window they will only process gas or cigarettes and it has to be used on a card that is extreme false advertisement for a store to say 24 hours and them to shut and lock their doors and not serve the public...

I usually don't do this and I'm sorry, but I bought a egg sandwich and it was 90% bread. For being a almost 5 dollar sandwich you figured it would be more then just 2 slices of bread barely any egg salad on it just a little dab in the middle. We have bought this sandwich in other RaceTrac's and it was nothing like this so I'm just curious is this a new way of making it or is it just this particular store?

My email is: michael.[protected]@hotmail.com

Racetrack employee need to pay Attention on what they are doing...what i mean is i went to get ⛽ gas at racetrack located on 184st, i told the Gentleman i want $13 on pump #14 so this guy beside went and paid for the wrong gas&put his money on pump#14which was the gas pump i put my money, on so the younggirl who work there put his money on my pump which was pump#14, so the so the youngboy &younggirl knew they [censored]up with the guy money by putting on pump#14 going to come outside and blame it on me when the younggirl&youngboy was wrong...telling i gotta pay someone back, that you&the yonggirl fault...this happened a lil after 6pm on Wednesday oct 13, 2021..

The website lists your hours as 24/7 and every racetrack I've been to has always been 24/7. I assumed the newly opened racetrac in Griffin, GA would also be 24/7. I have made late night runs twice now and have found locked doors and computer printed notes saying they were closed but giving no clear reason for closing. The last time I went I was able to get inside thanks to customers inside shopping who pointed me to the front door where one door was still unlocked. The time was only 10:30 on a Saturday night. I grabbed my items and quickly left. My husband stayed in our truck with our small dogs so he went to go in after me to grab the things he wanted but was turned away by the employees. I was furious over this and he was incredibly disappointed, discouraged and angry as well. We stayed a little while as someone was getting gas and we watched them walk right in the store to purchase whatever they needed. This felt incredibly discriminatory. There's been no clear reason for the sudden closing both times so I assume this is only up to the employees discretion?

I was in the racetrac on gibsonton dr Monday night 09/27/2021 when the night manager started yelling at my daughter Kaitlyn in front of everyone it was very unprofessional of her and not a very good choice as manager this isn't the first time I've heard her being Rude and nasty to people really disappointed in her actions towards my daughter and this being her first job she already wants to quit because of this rude nasty mouthed adult who's supposed to be someone to who's in charge