Quicken Loans review: Business incompetence

The representatives from this office have delayed a closing on a property at least 6 different times. The excuses they use generally are lame blaming the buyer or the seller for paperwork that they claim was not submitted. Once when it was resubmitted, they said they had found the original paperwork and it wasn't necessary. They refuse to return phone calls and promise closings and never follow through on their word. It has been over six weeks since the closing was initially scheduled and the fiasco continues. It is down to the day of closing and still neither the buyer or the seller has any idea as to the time for the actual transaction taking place. Buyer beware. Avoid these people at all cost unless you enjoy working with incompetents who don't seem how to add or subtract and have a difficult time following up on their word.