The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
PSE&Gcool customer program scam

PSE&G is running a scam to enroll homes in the "cool customer" program. They install a thermostat (decent quality) and you agree to let them "cycle" your compressor on hot days. They promise a $50 that never comes. When you inquire they tell you "there is nothing here that says you are entitled to a credit, let me send an e-mail, someone will call you." You never hear from anyone. You never get the credit, and they shut off your AC to save there equipement when you really need your air conditioner. They refuse to put you in contact with anyone capable of resolving the issue. They claim no to have any phone number and that they only communicate by e-mail. They solicited my my mail, I have re-read the flyer multiple times to make sure I am not crazy. They are running a scam.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.