Menu
Write a review
File a complaint
The PC Connect Store Customer Service Phone, Email, Contacts

The PC Connect Store
Reviews and Complaints

www.thepcconnectstorellc.com

Learn how the rating is calculated

1.0 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The PC Connect Store Complaints 10

ComplaintsBoard
M
10:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store Unprofessional and Annoying: My Experience with The PC Connect Store

So, I was trying to buy something from The PC Connect Store (thepcconnectstorellc.com) and they didn't even finish my order. Like, what the heck? And then, to top it off, they sent me not one, but TWO spam text messages. Like, seriously? That's just annoying and unprofessional. I was gonna buy something from them, but now they just lost the sale. I mean, who wants to do business with a company that can't even complete an order and resorts to spamming people? Not me, that's for sure. So, if you're thinking about buying something from The PC Connect Store, I'd think twice. Unless you want to deal with their incompetence and annoying spam messages.

Read full review of The PC Connect Store
Hide full review
ComplaintsBoard
A
9:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store Disappointing Experience with The PC Connect Store: Cancelled Order, Strange Email Domain, and No Response on Phone

The PC Connect Store is a website that sells computer parts and accessories. I tried to place an order on their website, but unfortunately, my order was cancelled without any explanation. I was really disappointed because I was looking forward to receiving my new computer parts.

Another thing that I found strange about this website is the email domain they list. They claim that their email address is the ***@email.com, but I have never heard of such a domain. It makes me wonder if this website is legitimate or not.

To make matters worse, I tried calling the phone number(s) listed on their website, but I never received any response. This is very frustrating because I wanted to speak to someone about my cancelled order.

Overall, I am very disappointed with my experience with The PC Connect Store. I would not recommend this website to anyone because of the issues I encountered. It seems like a fraudulent website to me.

Read full review of The PC Connect Store
Hide full review
ComplaintsBoard
K
7:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store Disappointing Experience with The PC Connect Store: Possible Scam Alert

So, I decided to give The PC Connect Store a try and ordered some Turbotax software. I was really excited to get started on my taxes, but unfortunately, I had to wait a whole day for the code to arrive. I was a bit annoyed, but I figured it was just a small hiccup.

However, when the code still hadn't arrived the next day, I decided to reach out to customer service. To my surprise, they informed me that my order had been cancelled for no apparent reason. I was really frustrated because I had confirmed all the necessary information for my order, so I couldn't understand why it had been cancelled.

To be honest, I'm starting to think that this might be some kind of scam. I'm worried that they might have taken my personal information for something else. I would definitely advise anyone considering using The PC Connect Store to be very careful and cautious.

Read full review of The PC Connect Store
Hide full review

Is The PC Connect Store Legit?

The PC Connect Store earns a trustworthiness rating of 67%

Generally safe, but check closely before sharing details.

Our conclusion: The PC Connect Store's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

The age of The PC Connect Store's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Thepcconnectstorellc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Thepcconnectstorellc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Thepcconnectstorellc.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The thepcconnectstorellc.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to The PC Connect Store. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store Terrible Experience with The PC Connect Store: Shady Business Practices and Poor Customer Service

So, I had a pretty bad experience with The PC Connect Store (thepcconnectstorellc.com). I tried to place an order twice, but both times it got cancelled for no reason. I was pretty frustrated, especially since I received three different reasons for the cancellation from their email address, which seemed a bit sketchy to me. I started to worry that they might have stolen my personal information, like my address, phone number, and email address. And sure enough, I started getting spammed with all sorts of junk mail and unwanted emails.

Thankfully, I used PayPal to make my purchase, so I didn't have to share my credit card number with them. And when I contacted PayPal about the issue, they were able to refund my money within just a few hours of the charge.

Overall, I wouldn't recommend The PC Connect Store to anyone. Their customer service is terrible, and I'm pretty sure they're up to some shady business practices. If you're looking for a reliable and trustworthy online store, I'd suggest looking elsewhere.

Read full review of The PC Connect Store
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store Terrible Experience with The PC Connect Store - Unreliable Products and Poor Customer Service

I recently had a terrible experience with The PC Connect Store (thepcconnectstorellc.com). I purchased a digital download for TurboTax Premier 2022, but unfortunately, the key code was not working. I tried to contact their support team, but I didn't receive any response. I was really disappointed with their service.

To make matters worse, when I contacted TurboTax support team, they informed me that the key code was inactive. I was really frustrated and didn't know what to do. I tried to reach out to The PC Connect Store again, but still no response. I felt like I had wasted my money and time.

Thankfully, I was able to get a resolution through PayPal. They were able to help me get my money back. I was relieved that I didn't have to deal with The PC Connect Store anymore.

Overall, I would not recommend The PC Connect Store to anyone. Their customer service is terrible and their products are not reliable. Save yourself the trouble and find a different store to purchase from.

Read full review of The PC Connect Store
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store Disappointing Experience with The PC Connect Store: Useless TurboTax Flash Drive

I recently made a purchase from The PC Connect Store (thepcconnectstorellc.com) and unfortunately, it was not a pleasant experience. I spent more than $70 on the home and business version of TurboTax, but when I received my order, I was disappointed to find that the flash drive they sent me was useless without a license code. I reached out to their customer service team multiple times in hopes of obtaining the code, but they were unable to provide it to me.

After several attempts, they finally suggested that I return the flash drive, but with a restocking fee. I found this to be ridiculous, as I had already paid for a product that was essentially useless without the necessary code. The lack of a license software made the product a complete piece of sht, and I was unable to use it at all.

Overall, my experience with The PC Connect Store was extremely disappointing. I would not recommend purchasing from them, as their customer service was unhelpful and their product was not usable. It's a shame that I wasted my money on something that turned out to be a complete waste.

Read full review of The PC Connect Store
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store False Advertising: The PC Connect Store's Free Software Offer

So, I was checking out The PC Connect Store (thepcconnectstorellc.com) and they kept offering free software with purchase, which sounded pretty cool. Specifically, they were offering Quicken accounting software for free with tax software. I was interested, but when I tried to take advantage of the offer, I couldn't find any option or coupons. I kept going round and round, but nothing seemed to work.

I decided to email them last week to see if they could help me out, but I never received a reply. The pop up offer changed in presentation the next week, but it still didn't work. I was really disappointed because I was about to buy something, but now I'm definitely not going to. I hate it when companies make fake promises and don't follow through. It's just not cool.

Read full review of The PC Connect Store
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store The PC Connect Store Review: Good Products, Poor Customer Service

I recently visited The PC Connect Store (thepcconnectstorellc.com) and was disappointed to find out that they do not have anyone available to speak with customers. Everything is done online, and the only time they seem to be available is when it comes to credit card questions. This made me feel like the company's main goal is profit, and not customer satisfaction.

I understand that they are a tech company, but that does not excuse them from providing good customer service. In fact, I believe that it is even more important for tech companies to have good customer service because technology can be complicated and frustrating at times.

Despite this, I must say that The PC Connect Store has a good selection of products. They have a wide range of computers, laptops, and accessories to choose from. Their prices are also reasonable, and they often have sales and discounts available.

However, I do wish that they would improve their customer service. It would be nice to have someone available to answer questions and provide assistance when needed. I think this would make the shopping experience much more enjoyable and would encourage customers to return in the future.

Overall, I would recommend The PC Connect Store for their products and prices, but I do hope that they will work on improving their customer service in the future.

Read full review of The PC Connect Store
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store Disappointing Experience with The PC Connect Store: Lack of Transparency and Communication

So, I was looking for a new mouse for my gaming setup and stumbled upon The PC Connect Store. They had this cool mmo mouse that caught my eye, so I decided to give it a try. I went ahead and made the purchase, and even downloaded the app to keep track of my order. However, things didn't go as planned.

I never received a tracking number for my order, which was a bit concerning. I tried to contact them to get some information, but I didn't get any response. After a while, I received a refund notification, but I wasn't sure if my order was cancelled or if it was still on its way.

To be honest, it was a bit frustrating. I wasted my time waiting for something that I wasn't sure was even coming. I had to look for another store to buy the mouse I wanted.

Overall, my experience with The PC Connect Store wasn't great. I wish they had been more transparent about my order and kept me informed about any changes. It was a waste of time and effort, and I wouldn't recommend them to anyone.

Read full review of The PC Connect Store
Hide full review
ComplaintsBoard
C
Verified customer This complaint was posted by a verified customer. Learn more

The PC Connect Store Poor Customer Service Experience with The PC Connect Store: No Refund Received

I bought Office 2016 from The PC Connect Store on July 30th. When I tried to install it, I had some trouble, so I reached out to them. They were pretty quick to get back to me, which was good. They said they'd give me my money back if I wanted it, which was nice of them. They said I had five days to decide.

It's been more than 10 days now, and I still haven't gotten my refund. I've sent them three emails asking for an update, but I haven't heard anything back. It's like they don't even exist anymore. I'm starting to get pretty frustrated.

I mean, I get it. Stuff happens. Maybe they're just really busy or something. But it would be nice if they could at least let me know what's going on. I don't want to have to keep emailing them over and over again.

Overall, I'm not super impressed with The PC Connect Store. They were responsive at first, but now they seem to have disappeared. I wouldn't recommend them to anyone, at least not based on my experience.

Read full review of The PC Connect Store
Hide full review

Overview of The PC Connect Store complaint handling

The PC Connect Store reviews first appeared on Complaints Board on May 21, 2023. The latest review Unprofessional and Annoying: My Experience with The PC Connect Store was posted on Jun 8, 2023. The PC Connect Store has an average consumer rating of 1 stars from 10 reviews. The PC Connect Store has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The PC Connect Store Contacts

  2. The PC Connect Store phone numbers
    +1 (760) 991-4203
    +1 (760) 991-4203
    Click up if you have successfully reached The PC Connect Store by calling +1 (760) 991-4203 phone number 0 0 users reported that they have successfully reached The PC Connect Store by calling +1 (760) 991-4203 phone number Click down if you have unsuccessfully reached The PC Connect Store by calling +1 (760) 991-4203 phone number 0 0 users reported that they have UNsuccessfully reached The PC Connect Store by calling +1 (760) 991-4203 phone number
  3. The PC Connect Store social media
  4. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  5. View all The PC Connect Store contacts
The PC Connect Store Category
The PC Connect Store is ranked 267 among 421 companies in the Computer Hardware category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.