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Progressiveroadside assistance

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This is the second time I have had to use Roadside Assistance - wrecker service. The first time there was a mix up and it took them two hours to get to me. Today there was another mix up. The company originally said they would be here in an hour. Then I get a second text that said it would take another hour. I called to complain and the wrecker service deleted my reservation and they had to make a new one. I have currently been waiting for 3 hours now. My mechanic shop has closed and I am extremely frustrated!!!

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