Menu
Write a review
File a complaint
CB Jewelry and Watches Casio 570 Mount Pleasant Avenue, Dover, NJ, 07801, US
Casio company logo
Casio
reviews & complaints
Casio company logo

Casio

570 Mount Pleasant Avenue, Dover, NJ, 07801, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
9:00 am - 5:00 pm
Tue
9:00 am - 5:00 pm
Wed
9:00 am - 5:00 pm
Thu
9:00 am - 5:00 pm
Fri
9:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
7:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Casio - Bad customer service

Watch display failed during 1 year-warranty. Sent it twice to Casio's designated western US repair service, once to them directly. Returned unrepaired all three times. I made numerous calls and never talked with anyone with authority. In spite of several promises, no one ever called me back. Watch is useless in cool or cold weather. I'm more disgusted with their total unresponsiveness than with their defective product. Casio does not seem to care in the least about their customers or their reputation.

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review