Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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0
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3951
Valerie’s complaints
Aug 14, 2008
8:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Placed a preorder for snowboard pants from this website. Was charged to my credit card on Sept 20th...delivery date came and went many times..always told us they would be arriving next week..finally by mid-Nov we insisted on a replacement, which ended up being cheaper, instead of giving a refund for the balance, as stated in their policy, they gave us a...
Aug 14, 2008
8:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We just recieved (each adult in the house got a separate one) a huge heavy envelope full of unwanted paper advertising which claimed that we had requested. I see this as an attempt to bludgeon us into accepting this unwanted service. We would like to protest the killing of trees for this specious purpose.
Aug 14, 2008
8:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I requested a deep cleaning of my town home from Lynn Smith (owner). I was told it would be $50/hour and one housekeeper will be sent.
Linda arrived and she finished 2 bathrooms and 3 bedrooms in under 1.5 hours--- which seemed quick. When I went to check on her work, she did not polish our wood furniture-- just dusted around items on the dressers with...
Aug 14, 2008
7:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was interested in a portable GPS for my car. I am familiar with GPSs and know that sometimes it takes a while for a GPS to catch its satelite signals. After asking advice to one of the employees he showed me the Garmin NUVI 760. Which was priced at $699.99 He said this is a "quick responsive GPS". I also asked him "if I do not like this GPS can I return...
Aug 14, 2008
4:55 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to buy my very first sewing machine at Joann Fabrics in Orange, California thinking that a fabric store would have better knowledge on the different sewing machines available. However the sales lady wasn't too helpful in giving me any information on the different models except for the prices. I chose to buy one anyways, i had to wait for the machine...
Aug 14, 2008
4:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went to wallmart dept. store on friday night 11/30/07 with my nephew to purchase a car dvd player for my son's birthday.I found a polaroid PDM-2727 7" two screen car dvd player with remote control, headset etc., there were alot of electronic stuff included. My husband wrapped it up with a gift wrap to surprise him on the next day.On Saturday we had a...
Aug 14, 2008
4:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Within a year of owning the Cuisinart coffeemaker DTC 975 series, I had it replaced once; the second pot malfunctioned within 2mos. Total cost of shipping on my part approx. $20. for each replacement. Told by Co. rep. out of thousands of coffeemakers there may be 50 defective. I of course received two of them. Why should I incur the extra expense of...
Aug 14, 2008
4:27 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Nike stores in India are providing wrong information. I went to a Nike stoer and purchased
NIke running shoes (these are my 6th pair of Nike shoes.). I asked the sales man, "Are the same models available in US?". The response was that
"Models are made as per terrrain ect. which are specific to India". Based on this purchased the shoe, but reality is
it...
Aug 14, 2008
4:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The staff is rude and not helpful. When I complained to the manager on duty she acted as though her lunch was more important than customer service. She was ignorant and condescending. I will never return to any of these stores. The quality of the clothing is just as bad as the service. I have bought the new clothing from Sarah Jessica Parker. The seams rip...
Aug 14, 2008
4:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The Barbie Dream House was on sale online at toysrus.com at $83 and change on Dec 1, but lo and behold, it was out of stock. On Dec 2, I get an email stating that it's back in stock...at $119.99. Poor business practice. Tons and tons of my closest e-friends are going to hear about this. There's plenty of reasons why Walmart and Target are eating ToysRUs for lunch, but this scenario will only continue to grease the skids.
Aug 14, 2008
3:51 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I canceled my account because they kept raising the rates, and were getting significantly more expensive than the competition. I called them a couple times and asked if they could offer a better deal. Each time I spoke with english language challenged representatives. They were difficult to communicate with, and inflexible.
When it came time to cancel, the...
Aug 13, 2008
6:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Never charge you price plan with first choice power because they will rip you off. What happen was that i change my price plan in the mid of the month. To lower my kwm price and on the fix rate plan. In watch not know that they was going to charge you for two month of electric on the next bill. When they are support to be a month to month base. I was told...
Aug 13, 2008
6:18 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Attorneys trying to contact Bethea Jenner should do so at 122 Lyndhurst Road, London, N22 5AT, UK. Or call 07719261225. You won't get anywhere calling the so-called assistants at the so-called New York office as I've tried that and you don't get anywhere. Bethea Jenner's offices are actually in London and the US address is for show. I too had the misfortune...
Aug 13, 2008
6:13 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Combined Insurance is not the way to go if you want to work in the professional insurance business. They tell you they pay for everything as an employee for the company, this is not the case. You pay back the license fee with your first paycheck and monthly you pay for your bond. They will train you to sell policies as long as you can memorize and...
Aug 13, 2008
6:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
At sprint.com they advertise that you can 'Upgrade to a Rumor by LG' for $0. I'm out of contract and am also eligible for Sprint's full rebate offers so I am a 'eligible Sprint customer' for this offer. Although once you click on the ad it takes you to a page that shows a maximum total discount of $230 (minus the retail price of $279). This is of course...
Aug 13, 2008
6:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Nationwide Insurance Company will cancel your policy by saying you have a past due balance. That you probably don't have, then when you find out it's already too late to do anything. They will tell you the policy lapsed and you have to reapply for reinstatement, then they deny you coverage. In my case they new I had some recent health issues and would not...
Aug 12, 2008
12:25 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Booking.com has left an official reply on this complaint.
My complaint is because bookings.com works with a hotel by the name of Bungalowpark Domaine de Chodes in Belgium, which apart from being of awful quality, also rips off their customers. In the confirmation they sent me they said that the credit card was only for reservation, and that they wouldn't apply payment. Then they asked for a wire transfer. I sent...
Aug 12, 2008
12:24 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Had surgery at St Francis Mooresville campus on 12/11/06. After "numerous" phone calls from myself to the hospital to obtain a "correct" bill, I finally received an accurate billing statement dated 1/1/08. On 1/14/08 at 3:55 I called the central business office listed on the statement and spoke with Natasha who offered a couple of billing options or stated...
Aug 12, 2008
12:19 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased Frontline Plus from Vetshoponline and was shocked to see that the product was Australian since they do not disclose that information on their site. I used it on my two dogs and the became infested with fleas for the first time in over 10 yrs. I've previously used Frontline and it has worked in the past.
I called the Merial USA division and...
Aug 12, 2008
12:09 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not use hughes satellite service! You will be better served and happier with dial up. And if you don't even have a phone line then just go without internet service.
It is a waste of money and time. They limit what they say to you and never hand you a real contract. All things are listed on their website if you can look at it. I got the phone off the...
Aug 12, 2008
12:04 pm UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have placed numerous orders through petco over the years. I average $100/month online and at the store. I then sent an order to my sister in colorado. I placed another order for myself and later found out it was sent to my sister. I couldn't figure out why. I paid to have it shipped from colorado to me in california.
I placed another order on new year...
Aug 12, 2008
11:53 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is my impotent complaint-rant against Apple Computers. It is posted here because Apple Computers doesn't want to hear about complaints. However, in the very odd chance one of their telereps actually addressing a complaint, the odds are even worse that you will receive even remotely decent service. The following is a tale of mass incompetence--not for...
Aug 12, 2008
11:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In March/April 2007, my 22 year old daughter purchased a used 1999 Honda CRV from a local dealer and used Chrysler's Financial Services to finance the balance she owed on the vehicle. She is a full-time student who has consistently paid her monthly account bills on time or before they were due.
On November 26, 2007, my daughter was involved in an...
Aug 12, 2008
11:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
After spending three sessions on hold waiting for someone to answer the phone, 150 minutes, 90 minutes, and 90 minutes, without getting through to anyone, I finally found a local reseller, even though I purchased the monitor online. So i'm paying them for their time to handle the warranty repair for me. I can only hope that it comes back to me, eventually...
Aug 12, 2008
11:34 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We have had this humidifier for maybe 6 months due to various illnesses in our family. We use it nightly in our children's bedroom. Once a week we clean the mineral build-up from the boiler piece per the manufacturer's manual.
This morning we woke up to a burning plastic/chemical smell. Like if your wires were burning. Well, we unplugged everything in the...