The complaint has been investigated and resolved to the customer’s satisfaction.
Warranty has been useless for me... Beware that battery warranty is only 1 year, despite purchasing 3 yr warranty. Customer service waits for warranty to elapse before they return complaint calls. Computer keys failed within 2 months, battery within 4 months, they have not yet replaced item stating that machines are only replaced within the first month. 3...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Sharp LC 20S1E LCD TV in March 2003, and it lasted 13 months. Luckily, I was offered a replacement, and that one lasted 18 months, whoopee. I called Sharp only to be advised that 'Madam we do not deal with members of the public'! The dealer wasn't interested (Coop), and there is no independent company prepared to assess or repair it, except Sharp, through an agent, and at a huge cost.
The complaint has been investigated and resolved to the customer’s satisfaction.
When we bought our LG RZ-20LA70 we were quite pleased but after a year it blew up! We called LG direct! But wasn't them direct was a sub contractor help line who couldn't help! Called them 3-4 times! Wrote to LG twice with no reply. Technicians report was the main circuit board had blown. Cost of repair of £150 + I WOULD NOT RECOMMEND BUYING LG LCD TVs TO...
The complaint has been investigated and resolved to the customer’s satisfaction.
I chose the Hitachi 17LD4200 TV because it had component connections for my DVD player. However, on delivery, it became very obvious that this is a computer monitor first, and TV functions have been added. Tragically the TV tuner they have chosen to use is, going by my experiences, a cheap and less than cheerful one. There is no auto set-up for channel...
The complaint has been investigated and resolved to the customer’s satisfaction.
My LCD screen was cracked when I took it from the box. Took it to authorized Sharp service center and Sharp refused to repair or replace it even thought it was less than 2 weeks old. Best Buy would not touch it. I had my receipt, box and all packaging. Be very careful as Sharp makes excuses as to why they will not honor their warranty. Very hard to deal...
The complaint has been investigated and resolved to the customer’s satisfaction.
My advice is to never purchase an AXA travel insurance policy from AXA or Essential Travel, not now or in the future. Their policy was not worth the paper it was printed on. If it had not been for his friends and the fact he was still able to use his mobile phone, he would have been entirely on his own.
The complaint has been investigated and resolved to the customer’s satisfaction.
Adrian Flux Travel Insurance never passed on my details so when I called for assistance I had none. I had no calls back to me after 24hrs so decided I had to make my own arrangements. I don't have a credit card so drove my car home from Germany and caused £13, 000 of damages. Ombudsman has confirmed Flux are at fault and awarded me £200 for a clerical...
The complaint has been investigated and resolved to the customer’s satisfaction.
Servis 6160W - Since January 2004 I have had 3 Servis washing machines replaced (model 6160W) I would NEVER recommend this product to anybody. I have had bearings go on a machine 6 weeks old, circuit boards blow up, and water leaks. I would go as far to say this is the worst product I have ever bought. This company's after sales also leaves a lot to be desired. Terrible product, terrible service, DO NOT BUY.
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought an Indesit washing machine many years ago which lasted me over ten years. I don't think Indesit are building them to last for very long any more! If you intend on buying a brand new washing machine every year then this one is just fine. I wouldn't recommend this washing machine to anyone. It lasted a year then that was it. Towards the end (of...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am now faced with having to purchase a new washing machine as my Beko WMA520S balance weight has fallen off after the bolts holding it sheared off. This is unacceptable on a 2 year old machine that is only used 3 times a week for domestic use, i have complained to Beko but wont hold my breath.
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a new scheme/scam that preys on people trying to sell their timeshares. I received a postcard that Travel Exclusive was going to be in my area and was contacting people who wanted to have an offer made oon their timeshare. We had to call the company to be sure our Timeshare unit was of value to the company before they would set up an appointment for...
The complaint has been investigated and resolved to the customer’s satisfaction.
Following is a copy of a report I sent to Stephen Six, Kansas Atty. General:
'On June 13th we discontinued cell phone service with Alltel as we had changed providers to Nex-Tech, our local rural telephone company. Our billing cycle with Alltel was from the 9th of each month so we received 4 days service in June from Alltel. We were billed $60.59 and when I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Its just a photo studio!!!
They are the people who talk you into getting their business from scape -goats like us. They don't tell the truth and play with our children emotions. They made us sign the contract without pointing out the cancellation policy, walking us thru the contract so fast that we don't doubt them a bit. Finally they trap you and make you...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sunday at 6am in the morning my brother in law parked his car in the visitor spot with the pass in the mirror. We came back to the house at approximately 3:30pm and saw that the van was not where he parked it.
I contacted the police and was told that Dominion Wreckers had towed it. I was given a phone number to call and the lady that answered the phone...
The complaint has been investigated and resolved to the customer’s satisfaction.
Excalibur Towing (AKA: Merlin Transport Corp.) is a crooked tow company. They illegally tow your car. The Thugs they have working their yard threaten you and refuse to give you any information about your vehicle.
They need to be put out of business!
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Dell Inspiron desktop. I couldn't get a monitor to work with it and chatted to support people online who informed me that they could "definitely" help, then after half an hour or so said it was outside their "service domain." They gave me an 800 number, which I called, waited for a rep, was disconnected. Spoke to a rep, who took down my...
The complaint has been investigated and resolved to the customer’s satisfaction.
First Data Of Simi Valley CA is currently my credit card processing company and I am writing to report some of their latest scams and deceptive tactics that are misleading the public. While reviewing the September statement we discovered a charge for $119.75 under annual compliance service, this charge was not authorized by me and offers no value added to...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 17 October 08 I ordered a Denon receiver from Abe's of Maine. One acknowledgment email and nothing further.
By late Monday, 20 October, I checked the Abe's of Maine web site and found no progress on the order. Moreover, the transaction had not been charged to my credit card. I checked the web and found lots of complaints about Abe's of Maine concerning...
The complaint has been investigated and resolved to the customer’s satisfaction.
GM MasterCard has got Earnings program. The earned points can be used to pay if buying or leasing GM car. The program can be useful (while many restrictions still prevent using the points in full amount).
It looks like a problem emerged recently: too many earnings points have been accumulated by so many users for so many years that the bank cannot hold the...
The complaint has been investigated and resolved to the customer’s satisfaction.
When we are allowed to do online trading with schwab, as a client of theirs, we use several screens to work with. one is PERFORMANCE, one is POSITIONS, one is GAIN/LOSS, one is AT A GLANCE, and one is BALANCES. whenever i enter my schwab site, i try to check my account balances several ways through the above screens. non of these screens ever match! schwab...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I decided that we would like to refinance our home in 2005. Pnc offered a great rate and we thought lets give it a go. Big mistake!!! First off our loan officer quit in the middle of the loan process, then they lost the loan application. When it was all said and done instead of rolling our truck and home together in 1 morgage they drew them...
The complaint has been investigated and resolved to the customer’s satisfaction.
Let me begin by saying how deeply, deeply sick to my stomach, and how fed up I am in dealing with BB&T in Atlanta! I have been in a construction loan with BB&T since December 2007. It is now October 13, 2008 and my house is still not complete! Please explain to me how a bank can be so deceitful in explaining how a draw is actually dispersed, and how, it...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have 2 radios with XM, which were signed up 16 months ago. One was on a 3 year pre-paid contract, the other is on a 12 months pre-paid. The 12 month pre-paid ended, and was no longer needed. Apparently, somewhere in the fine print, I had to call and wait on hold, only to cancel a contract that I didn't want to go past the 12 month mark in the first...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had purchased a round trip ticket for to and from Lusaka, Zambia between Chicago, US. I used to portion for Lusaka to Chicago in February 2017 and was due to return to Lusaka in June, 2017. However, before June my hypertension worsen and I received medical attention thru September, 2017. Before June, we called British Airways to reschedule the return date...
The complaint has been investigated and resolved to the customer’s satisfaction.
I participated in a stub hub auction however the seller was not happy with the price he was receiving on the auction he called to have the auction extended three times. I talked to three different customer service reps who said an auction cannot be extended but finally they admitted that a supervisor made this decision. I have spent hour trying to get thi...
