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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
After 3 years the company does not back up the unit. They do store parts and offer no solution. Other than hanging up the phone on you. Service and support is key a company success and they are lacking. The did not even try to sell me a new one! Go figure, mine is not working and they did not offer to sell me one. I would avoid the company, unless you like...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Bass Player Magazine www.bassplayermagazine.com I subscribed to this magazine by accident. A better magazine with a similar title (Bass Guitar World) confused me and it wasn't until I got an issue in the mail that I realized this was the rag that sucks... edited by bill whooo??? I called the subscription dept because the email from customer service went...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I just found out these companies are owned by the same person. They got me to sign up for a pagent with ridiculous fees. We had to pay for everything plus it was $20 a person to get in and $20 for a program. Than about a week letter we got a letter for an invitation to interview for a modeling agency. The guy comes in like he is this big shot agent telling...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Zoo Printing www.zooprinting.com Placed 7 orders for business cards. Their site promises 1-2 day turn around. Business Card Orders have taken up to 15 days. 1. They do not return e-mail inquiries or inquiries sent via their web site 2. They have extremely unprofessional/condescending customer service representatives I called in and spoke with Ronnie who...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Wells Fargo Bank www.wellsfargo.com Today I had gone into Wells Fargo to cash my pay check, which was in the amount of $1,408.00 dollars. The bank teller had written on my pay check, had me sign the back and apply my right thumb print on the front. The company who I work for bank at Wells Fargo; however, I do not. Therefore, the banker requested that I...
Sep 13, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SmartCarpet NJ, Staten Island and Eastern PA, US www.smartcarpet.com Let's start with the good news. SmartCarpet's installers are very hardworking and detail-oriented -- it is just a shame their work is wasted. We spent $100,000 on an addition to our home to create an adult den, with a vaulted ceiling, home theater, the whole nine yards. We showed the room...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfortunately I did not check them out before spending over $6000 on 13 orders from 12/22/06 to 1/13/07 under the impression that false, misleading and misrepresentation is not allowed by the FCC. All of the orders were wrong and I sent back for refunds and/or corrections. It took me making 40+ calls(with 100's of minutes on hold)15 unfulfilled promises to...
Sep 13, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware, the following email is a scam! Dear Bank of America client, You have received this email because you or someone had used your account from different locations.For security purpose, we are required to open an investigation into this matter. In order to safeguard your account, we require that you confirm your banking details. The help speeed up to...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In July 2007 I purchased a 1GB Flash Memory Drive from Consumer Depot. When I opened the box it did not work. It was completely dead. In addition, it was obviously not new, there was no original packaging and there was some tape gunk stuck to the side of it. On their website there was no mention of the fact that what I was ordering was a used unit. This i...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Till today I have not received my $100 rebate for which I filled out (Religiously) and send in on time all of the required items! I received a denial card: "your item is not eligible" although the add (With a link to the rebate) clearly proves that I and many others on line are being cheated out of their rebate money. My registered complained letter to...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
It seems that every time I order something silk from Victoria's Secret, I get something either polyester or rayon. In several cases, the items were labeled silk on the tag as well as the web site and catalog. Other times, the items were labeled correctly as polyester or rayon on the tag, but Victoria's Secret was advertising them as silk on both the web...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
A copy of email sent to Best Buy Customer Service: Dear Best Buy Customer Service, I've just returned from a BEST BUY store/service center in Merced California where I have been a loyal and consistent customer for the better part of my life but this is the end to all that. What happened this last time is too much for any customer to bear hence why I feel...
Sep 12, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Around 12am, CDT early 09/09/07, I ordered an X-large, with pepperoni and mushrooms, with a side order of garlic sticks. The Papa Johns location didn't close until 2am. They informed me it would be an 1.5 hours before the driver could get to me. I gave them my credit card info and the order went through. I waited for almost 2 hours. The driver arrived at...
Sep 12, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 23, 2007 i purchased a Philips DVD Home Theater System. On Sep 1, 2007 it was no longer working. It would not eject the DVD, would not play or do anything. I called Philips and was told I first have to mail them the component at my expense and it would take a minimum of 2 to 3 weeks business days for them to send me a replacement. I'm upset because...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I visited this park while vacationing in the Lake George area on August 11, 2007. I LOVE Lake George - it's great, but this place! First - they charge adults so much to get in, but adults can only go on maybe 2 rides. I was almost 7 months pregnant at the time, so I couldn't go on anything. I asked for reduced admission and was gruffly told no... My son...
Sep 11, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I noticed that my Direct TV bill was about $50 higher than it typically is so I looked at the details of my bill and noticed that they had incorrectly billed me for an add on service (NFL Sunday Night Ticket) that I had never requested... I hate football! So I called customer service and was told that since there was a free promotion happening when I joined...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a call about 2 weeks ago from our Family Service Counselor at Sunrise Memorial Gardens. Now for everyone's information we are in the death care industry so it is very important for our main line to function properly. He told me that there was something wrong with the phone lines. Our current provider is at&t. So I asked him what the problem was? He...
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The complaint has been investigated and resolved to the customer’s satisfaction.
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I placed my order on August 31st. I quickly learned that LTD Commodities does not give you a complete total price until after they ship out your orders. The reason for this is because they don't have set shipping costs. They could send out your item(s) in one box or in one box per item and charge you shipping for each item. This is a huge inconvenience for...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a package of bedding delivered from Target through UPS. This morning I notice on our outside deck that we don't use there was a large white bag. I asked my husband if he knew what it was and he said no, and went out to investigate. He picked it up and as it had rained last night, it was drenched with rain water. We called UPS and they basically called...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On September 11 I was surfing the internet for free ringtones for my phone. I went to ringtones.com to see what they could offer. After I sent my cell number I received a Text that said they would charge my cell account $19.99 for subscription. I promptly called them back to tell the that I hadn't wanted to subscribe and that I just wanted to see what they...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi, I got a new connection from Airtel postpaid of plan Rs.599/-. From Calcutta, West Bengal Circle. After using it for just 15 days, one of the executive from there customer Care asked me to pay a amount of Rs.400/- plus, as I am nearing to the credit limit. I said that unless I received any bill and just using for it 15 days how come I can pay the said...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 20th I purchases Spyhunter over the internet. At the time I thought I was receiving a year subscription for $29.99. When I found out it was for 6 months, not a year, I wrote them an inquiry about this. As a result, someone there reset my subscription, and they wrote me saying so. Now after only 3 months, I can no longer update my definitions for...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing to let anyone and everyone know not to deal with chase bank.About a week ago I called into the 800 number to find out when I should put in my deposit. I spoke with a young lady named keisha. She advised me that as long as it was there before midnight I would be ok, well that most certainly was not the case. I found out that because I put it...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Swimming pools etc. (Development Inc), 3667, Omec Park Dr, Ste 1, Rancho Cordova, CA. 95742. Ph. #. 1-800-544-3730. Hi, the above now have numerous names. Still advertising the pool cleaner. They say they do no longer have or can get parts for this cleaner. But they still sell it. Even though they said they had a lot of problems with it. I have had no...
Sep 11, 2007
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am responsible for preparing checks to pay the bills of my boss and one of them is his Verizon landline bills. Last month, they had a couple of guests who placed international calls to Spain and Switzerland. Most of the calls lasted only one minute per call. Only a handful of the calls lasted more than a minute. The international calls summed up to 189...