The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Bass Player Magazine / www.BassPlayerMagazine.comBass Player Magazine ripped me off!

Bass Player Magazine
www.bassplayermagazine.com

I subscribed to this magazine by accident. A better magazine with a similar title (Bass Guitar World) confused me and it wasn't until I got an issue in the mail that I realized this was the rag that sucks... edited by bill whooo??? I called the subscription dept because the email from customer service went nowhere. They advised a full refund would be in the mail within 30 days. That was on 10/10/06. I stopped getting the magazine deliveries immediately but still haven't gotten the refund of $14.99 although the check was cashed over a year ago. Numerous calls to Head of Subscription Jimmy K, all resulting in an apology and another promise to get me the money. Is Bass Player Magazine so unpopular it can't afford to refund fifteen dollars or are they dishonest or simply too unorganized and incompetent to do what they say they are going to do? Either way they ripped me off.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.