The complaint has been investigated and
resolved to the customer's satisfactionResolved Magic Forest Park - Lake George, New York — Don't go to the Magic Forest!
resolved to the customer's satisfaction
I visited this park while vacationing in the Lake George area on August 11, 2007. I LOVE Lake George - it's great, but this place!
First - they charge adults so much to get in, but adults can only go on maybe 2 rides. I was almost 7 months pregnant at the time, so I couldn't go on anything. I asked for reduced admission and was gruffly told no... My son wanted to go so what could I do?
The place is so dirty and outdated - the rides didn't even look safe - so I would only let my son go on whatever did NOT leave the ground.
My one year old needed a diaper change - the bathrooms were FILTHY - not just dirt and the norm - I mean a foul urine stench and feces on the toilets and the floors were all wet. PLUS there is no diaper changing station! This is a family park! I asked an employee if there was a changing table somewhere and they redirected me to the bathroom. There was a dirty countertop with boxes and junk on it... I ended up changing her in her stroller!
THEN>>> they have these statues situated around the park - they are supposed to be story book characters (Jake Sprat, Jack be Nimble, Goldilocks...that sort of thing) They are the CREEPIEST things I have ever seen! They would make totally outragious Halloween props - but not for kids! They all have this wirey wig hair - its all crooked - they have mismatched crazy eyes with black circles around them - and black gaping mouths...strange pasty skin - they look straight out of a Marilyn Manson or Rob Zombie video! My son was TERRIFIED of them - he said they were zombies and he didn't want to walk near them (this kid is normally afraid of nothing!) I took pictures of them if anyone wants to see....just plain scary!
Then - they have this horse diving show- basically they lead a horse up a ramp and it dives into water. I thought it was cruel. After the day I had, I wanted to talk to someone. So I approached an employee and asked if the horse was OK doing that - some other patron (big fat guy in a BUD shirt and his trailer trash wife) start SCREAMING at me - calling me a tree hugging liberal and people like me are the reason the country is the way it is... remember, I am PREGNANT and I have 2 small children with me - we were all just so horrified. The employee snickers and just shrugs his shoulders and walks away. At this point, my husband said let's get out of here before I lose my mind...so we were out of there.
I wanted to contact the owner and finally got around to it - he wrote me back - just one sentence that basically said Don't come back, we don't need you! I also have that email saved for anyone interested.
SO...I contacted PETA (they responded and said they have been after this place for years) and I reported them to the Better Business Bureau and the Lake George Mayor's office.
Now I just want to spread the word to other hard working parents - DO NOT GO TO THIS PLACE! It's horrible and hey, they don't need you! Great Escape is right down the street and it's a nice park, it costs a little more, but at least it's clean, you can change your baby, there are no embalmed bodies propped up around the place and animals aren't being tortured. Plus it is owned by the Six Flags Corp. and I am sure if you did have a problem, they would respond with an apology and a credit or something. I just got told off basically and all I was doing was voicing my opinion as a consumer.
DON'T GO TO THE MAGIC FOREST!!! Lake George is packed with fun stuff to do - this place should be last on your list...not even on your list! I go to Lake George every year - It was my son's idea to go there (they have this HUGE Uncle Sam in the parking lot and he spotted it so we went... so weird)