Resolved Wpi Ifriends EliteUnauthorized billing!

I have been getting $9.95 taken out of my account for the last three to four months. At first I thought it was part of my plane tickets that I had ordered, but when I continued to get billed I found out it had nothing to do with the plan tickets. They are taking money without my permission. I never even heard of this company before. When you try to get a hold of these people, you can't. I have not been able to get in contact with anyone.

Thrw280
Perkinston, Mississippi
U.S.A.

According to the majority of victims interviewed by Rip-off, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: “we could not do anything for you" or “you waited too long; it has been more than 60 days". If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on complaintsboard.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

Responses

  • Ch
    Chris Flores Dec 29, 2007
    This comment was posted by
    a verified customer
    Verified customer

    i have the same thing happening to me, 9.95 out of my checking for many months. i did not know this was happening untill i was out of work for a while and i recieved a negative balance notice. i was never able to contact the company. and still.

    0 Votes
  • De
    derek wagoner Jan 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i have also been getting charged for several months. i thought it was some website i had given info to so i cancelled and did not give much more thought to it. but i am still getting charged. this means war.... think of how many people times 10.00 a month must add up to !!!!!!!

    0 Votes
  • Ra
    ray ray Feb 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    What is this I friend web site?????????? I just checked my account and the same thing is happing to me that everybody else is saying. How do I stop this fraudual transaction????

    0 Votes
  • Cl
    Clifton Apr 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My checking account today was very low and I knew it because I call my bank's toll free number and check the balance every few hours. I knew what was being held out and I also new I had not used my debit card for this reason for the past two days. I checked this morning and had a balance. I called back 2 hours later and found I was being charged $19.30 by a ###ing bs company called American Leisure. I immediately called my bank and it appears I will be able to stop these ###s from getting any money. Something has to be down to stop these fools. I've been told that when you use your debit card at places such as restaurants, they can take a picture of the front and back of your card with a cell phone and then forward it anywhere in the world. This is how im figuring these ### got my info. Closing my account tommorrow.

    1 Votes
  • Ro
    robert hall Jun 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have now been billed about 5 times which has caused my account to be overdrawn costing me hundreds of dollors

    0 Votes
  • Ro
    Rod Mueller Jun 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Yep this site is a scam to fleece money. My advice is to steer clear of it. I have not been near it for ages and the money keeps going out without my authorization. I have contacted my bank and they are refunding my money.

    0 Votes
  • Br
    Bruce Hargrave Jun 28, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I can, t seem to find anyway to contact these people to cancel account!!! So they just keep taking out of account. How and where do you find these people to cancel. The name and address that they give can't be found!

    0 Votes
  • Li
    Lisa Tucker Jul 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Hi everyone,
    Guess what?. Whoever this company claims to be, they have been takeing 9.95 out of my bank account every month to for about 5 mos and I can't find out who they are either, no # no e-mail address nothing! What are we to do. We are being robbed every month and nobody is doing anything about it!

    0 Votes
  • Te
    Terry Jul 06, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i agree with u but i called this #1-800-243-9726 and they canclled it for me.

    0 Votes
  • Ha
    Harry Danner Aug 18, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Charges on credit card American Leisure $1.00 one month next month $16.95

    Same charges with Easy Saver

    1 Votes
  • Jo
    Johnnie L. McClellan Oct 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I want the $18.50 to stop as of November, 2008. I've already had the same amount refunded back into my checking account already for the last 3mos. I was sent some free tickets for a crews and when I received a call for me to take advantage of a free trip to Florida, I did not accept it. This is another Alabama scam.

    I'm telling you, due to the fact that I didn't give you my account number and at one time $19.80 was replaced back into my account after I reported it.

    This is a warning in an a intelligent way as I can tell you. Please do not take anything else from me with out my permission. I did not join any Club Membership. I need you to cancel membership ID: 052892504 immediately. If you deduct anymore money from my account, I won't rest until I put this sham out in the open. I have a lawyer too. So, as of this date, 6 October, 2008, I hope I don't get another deduction from me account. And if you want these lousy tickets back, let me know.
    One of your guys tried to get me to take a trip to Florida for $99.00. Don't you all realize everybody don't have money like you people. As long as you can get over on the lame and the ones
    and the poor. Please, just leave me alone before I give the Firm of Johnnie Cochran a go ahead. What credit card? I don't have a credit card. Just leave me the hell alone!

    1 Votes
  • Ca
    carla daniels Dec 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i was scamed by this same company.easy saver took money off my debit card the amount of16.95 twice.i was very upset because im not working and raising a one year old child.whoever want to try to take any kind of action on them im ready.my contact no# is 516-352-2106.please feel free to call thank you.or e-mail me at [email protected]

    1 Votes
  • Jm
    JMARTIN Feb 03, 2009

    They took unautorized money out of my account i called my bank first and made fraud report. This company is called ifriends.com They need to be shut down.

    0 Votes
  • Da
    Darren Feb 05, 2009
    This comment was posted by
    a verified customer
    Verified customer

    I just had a dollar charged to my accoutn on Jan 23, 2009. I called they're customer service to reverse the charge and cancel my account. Before the call ended she said that it stated the charge when I signed up. YEAH RIGHT!! I read the whole page before I submitted it!! WTF!! I am also gonna file a fraud report with my credit card company!

    0 Votes
  • Ch
    christine May 03, 2009

    I also have been charged for the past couple months. I took the advice from terry and called 1-800-243-9726 . They cancelled my account and said i would not be charged any more. I am hoping my bank will give me the money back because this is a bunch of crap! I never signed up for anything!

    0 Votes
  • Br
    Brandon Jun 02, 2009

    I thought I canceled this, seems THEY kept my information. I want my money back!

    0 Votes
  • Wa
    Wayne Juers Jun 10, 2009

    Have been charged 9'95 for over 9 months have no way to stop this fraudlant charge. Help

    0 Votes
  • Mo
    mom2sizzleses Jun 11, 2009
    This comment was posted by
    a verified customer
    Verified customer

    Cancel your card and get a new account number.

    0 Votes
  • Rp
    r phillip-mahon Sep 02, 2009

    i have received three amounts billed to my card without my authority but i have never heard or dealt with this company

    0 Votes
  • Nh
    nhodson22 Oct 23, 2009

    After reading this, I realize how much better Credit Unions are for consumers. A Credit Union would and will return these unauthorized transactions and act as a consumer advocate. At least my credit union would do that (Point West Credit Union).

    0 Votes
  • Wi
    william232 Nov 09, 2009

    well i am really peed off as they have had 290 out off my bank and going to sort it out once for all ! this site is just robbing people off there hard eard cash ?

    0 Votes
  • Sh
    Shemika Hooper Nov 10, 2009

    I have just found out that these sap suckers been taking money out of my account, there should be some kind of way to stop this with all the technology in the world!! I found out that they were taking $16.95 out of my accout at least 3 to 4 times a month, that crap adds up! So if anyone know about this fraudulent matter please help us out!!!

    1 Votes
  • Ht
    htb Dec 19, 2009

    I just had the same problem with this company only they were billing me for much larger amount. I turned them into the BBB... lets see what happens

    0 Votes
  • Ca
    Captain_Pugwash Apr 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    wrong, idiot. ifriends is, in many cases, charging people without authorization AFTER they have canceled their accounts. some might pretend not to know what they're buying and wrongfully dispute the charges but most have a legitimate dispute here. i mean, look at the number of complaints about this site. why are charges posting to people's accounts long after they cease using the service? in some cases, yes, they bought the $9.95 VIP membership, but that is not always the case. in some cases the charges are fraudulent. again, even if they have spent money on the site at some point, why the strange posting dates for the charges? sometimes months after they quit the site? i call ###.

    0 Votes
  • amanda36c Apr 28, 2010

    Here's proof. I worked on that site for over 10 years! A sample of the billing (I was paid for, so there was no adjustments made or anything). See screenshot and pay special attention to the dates and times when the customer entered and left. These lap over, creating an overcharge. The first guy here, Virgil entered at 15:25 and at left at 15:33. At $1.99/min, this creates a charge of $8.96 ($7.96 + $1.00 for the initial mandatory minute when the billing starts). These amounts are just my half, btw. His billing is double that. That's fine. It shows him leaving at 15:33 but then the next charge shows him entering the session a minute before he left the previous one. Makes sense to you? Well, it doesn't to me. He left at 15:33, hopped into his time machine to go back one minute, only to return to my session at 15:32 and then leave at 15:39. If you do the math, he was charged a total of $16.92 when in fact, if you add up, by minutes straight from 15:35 to 15:39, you'll see he should have been charged $13.93 (or $14.93 if you add the initial mandatory minute charged). That's one extra minute billed. Do the math. Hey brownnoser, you might want to check yourself into a math course. ;)

    By the way, they also downright refuse to furnish me with a report of my own revenues, at my request. How does a company like this prosper so well with traffic the way it is (according to Alexa and all other rating found internet-wide)? The eighth wonder of the world, huh?
    Amanda (amanda36c, ex iFriends chathost for over a decade).

    Comments

    0 Votes
  • Mc
    mchucker Jun 03, 2010

    Be careful with this site. I signed on as an affiliate and they make you register as a member to the site in order to become an affiliate. My bank account was debited for 6.99 even though i never used the regular site. They say they need your credit card for indentity purposes and to signup as a free member which i did. But they took the money out anyway and my account still said i was a free member. It's a scam most definately. You can cancel your account by logging into i-friends.com with username and password and clicking on the cancel button but make sure you click the option to cancel ENTIRE i-friends account because they have 3 different options to trick you into thinking you canceled your account when you you just cancelled one part of it

    0 Votes
  • Br
    B-Randi Dec 21, 2010

    So i totally thought i was going to get a great deal with the easy saver... but that never happend seeing as i never received any of the information in the mail... and yea easy saver and american leisure a company i never agreed to were still taking money from my account... so i called them and cancelled the contract and made sure they re-embursed me for the money they had taken out... but of course the companys are taking their sweet time in getting it back into my account... and my advice is for all of you to do the same!

    0 Votes
  • Ph
    Phyllis Litke Jan 23, 2011

    Yes, both of these companies are taking money out of my account! I will try to cancel it and put a stop at my bank for any further transaction from this company! What is American Leisure anyway? Sombody out there must know what is going on. Please email me at [email protected] and let me know more about this scam. We need to do something. They are ever charging me international charges! HELP Thanks Puzzled and Pissed Phyllis in NC

    0 Votes
  • Tr
    Tricks1 May 06, 2012

    I noticed a charge from Synapse on my checking account for $79.00. I called the 800 number that was provided. They were able to pull up information about magazines I ordered with Delta Airlines Reward Miles in 2010, but were not able to explain the current $79.00. They asked if I had ever lived in New Jersey. I never have. I've always lived in North Carolina. They promised to return the money to my account within 72 hours.

    0 Votes

Post your comment