The complaint has been investigated and resolved to the customer’s satisfaction.
Dropped off digitized artwork with Wolf Camera for processing by Benjamin Studios to create a portrait of my great-grandfather. Although they were supposed to get back to me within 72 hours, I didn't hear from them for a month. When I called Wolf they bounced me to Benjamin Studios who claimed to have not received the order. Subsequently BS "found" the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I stopped in the Smart Style salon at the Walmart in Oak Ridge, TN to buy Redken shampoo & conditioner. Both the shampoo & conditioner had sticker prices for an amount on the bottom of the bottle. When the cashier rung them up, they both came up with a much higher price. I questioned it and was told that they had gone up in price, but was not marked. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Scott's products for sale at places like Home Depot are fine, but avoid the fertilizing lawn service unless you want to get trapped into it like a bad cell phone company! We signed up for the service for the summer, and I was very clear with the sales person that I only wanted to try it for the summer. I was told it was X number of fertilizations, and that...
The complaint has been investigated and resolved to the customer’s satisfaction.
I upgraded my standard service to HD in April. The tech came to install it and it was working fine. He told us when the leaves came out on the trees we would probably have to cut a tree down to improve our reception. The leaves came out and we lost HD, so we cut the tree down with not improvement. I called directv and they sent another tech out. He told u...
The complaint has been investigated and resolved to the customer’s satisfaction.
I renewed my antivirus on Feb. 11. Since I am on dialup I could not download the program. I notified tech support and was told to download somekind of Accelerator Plus which did nothing to help. I asked for a refund and was told that since it was past 30 days (as I had gone away on vacation in the middle of this mess) that I could neither redownload or get...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a room addition from Four Seasons Sunrooms/Ambiance additions in May 2004.
Room was completed July 2005 with a 10 year warranty.
Right from the very beginning the room was never properly sealed, every time it rained water came through the roof in multiple areas. The first time the roof leaked there was major damage to a chest of drawers, which...
The complaint has been investigated and resolved to the customer’s satisfaction.
Norfolk Financial is violating FCRA (Fair Credit Reporting Act)regulations, MGL 93 (Massachusetts General Laws), and MGL 93A by using unfair and deceptive practices in the collection of debt. Thereby, violating citizen due process guaranteed in the 14th Amendment of the U.S. Constitution. Norfolk Financial, Daniel Goldstone and Maureen Forsyth...
The complaint has been investigated and resolved to the customer’s satisfaction.
On May 10, 2008 my husband purchased a sandwich for me at around 11:30 am. We drove to another location in the same mall, when I opened my sandwich and noticed a big gob of liquid stuff on the outside of my sandwich. I decided to take the sandwich back to Quiznos while my husband went into the Home Depot. From the moment the store manager saw me I believe...
The complaint has been investigated and resolved to the customer’s satisfaction.
Ms. Montross,
I am in receipt of a letter of apology and assurance that you sent to my wife and me in regard to our recent correspondence with NCL.
As I had originally mentioned in our letter, our experience was horrible and because of this or honeymoon was very dissatisfying.
Jill and I read your letter and found the gesture of good will that wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
Primerica agent came into our kitchen and flirted so shamelessly with my husband that I was shocked. After fighting with him and getting past this rude behavior he came clean., he made it clear to me that the agent had approached him with an affair in mind.
Coming to our house was just part of her game. He told me she said it was something to do with...
The complaint has been investigated and resolved to the customer’s satisfaction.
National Magazine Service has renewed subscriptions to 2 magazines without any notice or authorization from me, and charged my credit card. A couple of years ago, I got a few free issues of 2 magazines after buying something else online. This is the biggest ripoff and very difficult to track down who is doing it. We finally spotted it on our credit card bill and opened a dispute.
The complaint has been investigated and resolved to the customer’s satisfaction.
I booked a short Holiday with barrhead Travel in Glasgow on the date 7 April to 11th April 2008 traveling to Prague due to some unforeseen circumstance I lost my wallet congaing personal cash I contacted the insurance company which is named TPS insurance admin services ltd po box leeds 132 leeds LS10 9BT elect travel insurance based in leeds got onto a call...
The complaint has been investigated and resolved to the customer’s satisfaction.
Pulled into Raceway because they were advertising $3.53 on Rt. 22E in Bound Brook. Midway through the fill, I look over onto the machine and it blatantly states $3.61 and I get out of my car and demand why its 8 cents higher. The man who originally did the fueling was elsewhere and this other worker tells me that they charge more for credit card. Since when...
The complaint has been investigated and resolved to the customer’s satisfaction.
Misleading, untrustworthy manipulation. This company promotes health and wellness for Woman in the Kent and Federal Way area of Washington, but their numerous inconsistencies and false information proves otherwise. I joined these boot camp months ago and loved the training I was provided by the Kent Trainer that just recently left in April 2008. However...
The complaint has been investigated and resolved to the customer’s satisfaction.
Failure to live up to contract and or professionally resolve dispute.
Dishwasher, broke - called company sent a subcontractor out.
Contractor said it was un repairable.
2-10 states that I not them have to go thru the kitchen-aide because kitchen aide has a lifetime warranty on this product. 2-10 said they will pay 200 USD towards labor cost. Kitchenaide...
The complaint has been investigated and resolved to the customer’s satisfaction.
The worst customer service I have ever experienced. The worst delivery service I have ever experienced. Assembled my furniture incorrectly, showed up 5 hours late! The were extremely rude on the phone. They acted as if they are doing me a favour. Do not do business with this company. They refunded my delivery fee, but I still can't use my bed. They can't...
The complaint has been investigated and resolved to the customer’s satisfaction.
I started my look online when I saw my dream car listed for only 4000 dollars. I called and spoke to 3 different representatives and they assured me the vehicle would pass inspection and was able to be driven home from Queens to upstate New York. I drove down, a 85 mile trip to look at this vehicle. I thought it was perfect and since I had made my father...
The complaint has been investigated and resolved to the customer’s satisfaction.
I shipped a package from NY to myself in Las Vegas. My package contained 3 antique vases from my grandmother's estate. I purchased $500 of insurance on my package. When I returned to Las Vegas I discovered my vases were all broken. I filled out a PS form 1000 and got an estimate for repair of my vases. I brought my package and claim for to the Crossroad...
The complaint has been investigated and resolved to the customer’s satisfaction.
Upon graduating college and getting a job, my daughter's first major purchase was a bed room set from Raymour & Flannigans. She was so proud of herself. Our daughter immediately began to get hives.
Never thinking that Bed Bugs could be the problem, she visited allergist and dermatologist for solutions. After changing laundry soaps and chasing a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was trying to deposit 1980.00 cash deposit into bank account, after handling the cash to the teller, she claims that I give her only 1780.00, after asking her for some physical bills that I give her. She bring me different money, to prove that she is lying,
I try to deposit 400.00, but I memorize the serial numbers of the bills, but before finishing the...
The complaint has been investigated and resolved to the customer’s satisfaction.
American Tax Relief simply out should all be in jail. Very deceptive in telling you what you want to here until they get your money. Paid $3250. With another $3250 taken out of my bank account without my approval after I asked them to wait until I gave them the OK.
Paul Franklin and Chris (?) are NOT to be trusted. I was extremely clear in communicating to...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had my chase amazon.com credit card june 2007. When I got the card, I called a number coming along with the credit card. - maybe this call led to my purchase of the id protection, but maybe not - I don't remember exactly. But very soon (June or july) when I found the id protection charge of $11.99 on my statement, I called them to cancel the service...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered 3 pants on March 7, 2008.
On March 17, 2008 my Visa bank card was charged for the order.
On March 24, 2008 I started making phone calls to find out where my order was.
I made several phone calls and was given many excuses but no pants.
Finally, I received one of the pants on April 23, 2008 with hand written notes on the invoice stating that...
The complaint has been investigated and resolved to the customer’s satisfaction.
Whirlpool Gold Model: GS6SHAXML00 (Serial #SP2831725). I bought this refrigerator about 4 years ago after reading good reviews in Consumer Reports about Whirlpool appliances. This refrigerator is not functioning after 4 years and needs major repairs. The Whirpool Service is also not helpful. They do not stock parts and are mostly back ordered. I am...
