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Activity by Valerie

Registration date: Apr 04, 2009
701 helpful votes
Complaints 5420 Reviews 0 Comments 3951

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Got a call from a number associated with Allied Interstate. Very, very rude man demanded to speak with "Jan Larson." Told him he had the wrong number. Then he demanded to know if "Jan Larson" was one of my family members, neighbours, friends, etc. Said he was going to keep calling until I told him what he wanted to know. Kept interrupting me. Also, they...
Apr 30, 2008
2:07 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
To anyone out there who has dealt with First Equity Credit Card bank, I pity you. Their practices are deceptive almost to the point of criminal. I was accepted an offer for a card from First Equity at 12% apr. When I received the card the apr was 23%. I decided to keep the card for emergencies only, and whenever I have used it I paid off the balance in...
Apr 30, 2008
2:03 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I agreed on a price for a new car with the salesman at Lustine Toyota, provided a deposit, and received a vin by email 2 days later. The morning the car was delivered from the port several days later, the salesman called me and emailed me that the car was in and that it would be detailed to pick up that day. I agreed to come in that evening to pick it...
Apr 30, 2008
2:00 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
On april 4, 2008, an agent representing ocwen bank, knocked on the front door of the property I was living and renting, in a very insisting and loud way. Since nobody opened the door, he entered the property through the side door leading to the yard and knocked on the sliding glass door located in the backyard. The door was not opened for this person that...
Apr 30, 2008
1:51 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I was suppose to attend the 2 hour seminar tonight, but was told to reschedule because my husband was not with me. OK, that's fine so I came home to look up information about this company and saw most reviews are very negative and there are a lot of pissed off people. Now I am having second thoughts about even attending the "meeting". If I go, I am supposed...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have recently purchased 2 sets of lens from lenscrafters at the Hanes Mall Store in Winston-Salem. I asked for scratch resistant lenses, one set to be the type that changes colour and the other plain. I asked for the best lens they had. I was given 2 sets - one that changed in the sun and one that did not change. I had a number of projects to do and a...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Today when my husband and I went into Blockbuster to purchase a game for our son, we were shocked to find out that someone else's information popped up on the screen when our card was scanned. Both of our names were removed along with our phone number and the only thing that remained the same city, state and zip. When the associate tried to access my...
Apr 30, 2008
1:24 am UTC
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Heck, I know it's cheap, five roast beef sandwiches for five bucks! But you get what you pay for, and the roast beef looks phoney and tastes like pressed sawdust. I go to a real roast beef barbeque restaurant and pay $8.00 for a decent meal with real good barbeque. It's worth it to pay three times as much as to eat this cheap filler food. I know, slop the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
An LA Fitness was opening near my workplace, so I decided to sign up and take advantage of early registration rates. I signed the paperwork and paid them an early registration fee. The club did not open on time. It eventually opened, well over a year late. In that year, my company decided to move. Since I knew it was moving, but did not know where, and the...
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The complaint has been investigated and resolved to the customer’s satisfaction.
DHL's tracking site stated they left a package at my front door. I was home the entire day in question and never saw DHL once. FedEx seemed to deliver a package to my brother that same day with no problem. After playing phone tag with customer service at DHL, it turned out that the idiot driver delivered it to the wrong address. And then when he tried to...
Apr 30, 2008
12:53 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I called to get a payout on my account. I paid the said amount, but I got another bill, and they said it was from interest. So I paid that amount and they took two days to "process" my online payment, thus making me late! I owed nothing on my account but was held to a $40 late payment fee!!! Other reputable businesses would have waived the fee, especially...
Apr 30, 2008
12:45 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I work for a former DOC now Pearle vision. Let me tell you, Pearle vision is horrible. Corporate is very unhelpful and the service and sales that Pearle vision has is just no good. Luxotica is the walmart of eyes. They only care about profit and could care less about customer satisfaction or product quality. luxotica owns Pearle vision, lens crafters, jc...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I special ordered a sofa and loveseat from Lazeboy last August, 2007. I finally received everything I ordered in November, 2007. When the order arrived I was stunned to see that the napped fabric I special ordered was put on the furniture in different directions, making the sofa and loveseat have a light and dark effect. It's VERY noticeable. Some cushion...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We also purchased Maytag Legacy Series washer & dryer's four years ago. The washer broke after 2 years and now the dryer is no longer blowing any hot air. I was under the impression that these type of appliances should last much longer (the Kenmore in my last house lasted 20+ years...it was still working when I sold it with my last house). We were lucky...
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I had trouble with Les Schwab's Sutherlin OR franchise. The owner is arrogant and rude. The last time he refused to sell me the tire size that was recommend in the Ford owners manual for my car. He told me that it was the wrong size tire for that wheel and that would not sell me the size I was looking for. When I left there I went to Big O who had my tire...
Apr 29, 2008
6:21 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
We were involved in an accident a year ago in March in Massachusetts. An Amtrak truck ran a red light and hit the van that we were driving that had prisoners in it. We were all taken to the hospital in ambulances. We have never received any compensation for this accident for are pain and suffering and loss of personal property. I have been in contact with...
Apr 29, 2008
5:57 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
Credit Solutions cost me a lot of money and years of damage to my credit. I believe they did nothing for the money they were paid. I was not even late on payments to creditors when signing on. Within 6 months a creditor took me to arbitration (which is unheard of). They could not get any return calls from Credit Solutions and neither could I. The damage...
Apr 29, 2008
5:30 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
They have a big sign in their store that says they'll beat any price. That's a lie and false advertising. I found the same garman 260W gps for a much lower price. When I went into the ABC Warehouse, and showed them the add with the lower price. They wouldn't beat it. I found a lower price on-line. They told me they don't match ads that are found on-line...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I was contacted via e- mail. As a group from BMW & SINO Car Company notified me of winning this car. This party had the nerve to contact me ask. Require me to go to Western Union to conduct money fee's as though I am a home base business employee. It is an insult that I can’t view my computer and elect to my own affairs without parties like this making...
Apr 29, 2008
4:58 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
Shaw’s supermarket is guilty of legal thievery in that of every price error, 95% of the errors are in the favour of Shaw’s. Most recently I was in the Tilton NH store and I had purchased a $2.49 fruit cake and the item was charged at $4.99. When I called to advise them the manager at the other end was snidely. Bad enough they stole money from me, I had to...
Apr 29, 2008
4:47 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
My home was for sale for 9 months. We entered into a "short sale" agreement with ocwen. Our realtor had offers. We jumped through hoops for ocwen. We finally had to get a lawyer but they wouldn't even talk to him. All we ever talked to was foreigners from india. Today our home was sold at auction and guess who bought it for $100?? They did. I pushed and...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I took my MR2 into my local Les Schwab store, East Bremerton, Washington State, had them checkout the noise from my front end when hitting a bump. They told me the power steering rack was bad, the boot was full of fluid. Their estimate for the replacement rack was $108.46 plus labour and alignment. I took my estimate home and thought about it over night...
Apr 29, 2008
4:30 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of their "consultants". These are 20 something girls that really don't have proper knowledge to quote you on procedures. They billed me 9 days before my procedure and of course no refunds. When I went in for my procedure (botox and restylane) nearly everything I was told by the "consultants" was incorrect. I went through with it because I had already...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We had a lease for a credit card machine through Lease Finance Group that went from 2000 to 2004. Since we were not closely involved with our business during most of that time we did not realize until June 2007 -of all things- that the lease was up. We put a stop on the monthly lease debits that were being taken out of our account. We tried 5 time...
Apr 29, 2008
4:03 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rock Hill, S.C. CVS Pharmacy - Sign says they close at 6:00 pm. At 5:50 pm on April 27, 2008, the pharmacy drive-up window was closed. When I saw the window closed, I went inside --- after driving around the building and getting out in the rain. No one was in the pharmacy. This prevented me from picking up my prescription. I complained to the CVS manager...