The complaint has been investigated and resolved to the customer’s satisfaction.
I would like to express my dismay and horror at the services that I received from RCN customer service and other departments. I called to add additional telephone lines to my service. I wanted either to port a number from Verizon or use a number that I already had with RCN. It took me more then a month to do this and dozens and dozens of call to RCN...
The complaint has been investigated and resolved to the customer’s satisfaction.
I will make sure I do not use them again. Trying to run a truck down when you are nearly 9 months pregnant with no resolution *** me off! I called customer service immediately having actually seen the truck and instead of them trying to successfully track down the truck they give me reasons that it may not be the guy - Please I was looking at the door tag...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought several pieces of gold jewellery, online, via J.C. Penney. They sent me a receipt stating the s&h would be $22.93. I waited for weeks for the order, and finally checked the tracking page where I discovered that Penney's allowed each of the different distributors to tack on additional s&h fees to my order, which was being shipped in five separate...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was hit by a driver from behind on the expressway who had no insurance, and I had to sue my own insurance company which is Allstate.
They put me through the ringer in order to get paid
They put in there computer that I was at fault and I was hit from behind
And know I am having trouble getting coverage, they also added a lot of speeding tickets which I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing to seek assistance in replacing a voucher for a cancelled plane ticket from american airlines; the voucher was destroyed in a fire.
I purchased two tickets from american airlines in the amount of $1228 per ticket for a trip to france.in july 2007, I canceled the trip due to a family member's illness and was told I would get paper vouchers for...
The complaint has been investigated and resolved to the customer’s satisfaction.
Eyeglass World is a POOR EXCUSE of a company and should be PUT OUT OF BUSINESS. I purchased glasses over 2 months ago and was told to allow 3 weeks...never received call and when I called, I was told that because of my strong prescription I had to select new frames from the selection THEY CHOSE, although I paid extra for the lens to be thinned out and they...
The complaint has been investigated and resolved to the customer’s satisfaction.
My wife joined and was given a hard sell billed as an orientation to sign up for personal training. This turned out to be an automatically renewing contract which would cost $ 5000 / yr.
She did not actually read it and stupidly signed!
Once your name is on the dotted line, you are dead! They refuse to let you off except by the contract terms which are...
The complaint has been investigated and resolved to the customer’s satisfaction.
Malpractice! The car doctor took 4 months to replace my motor and this being my only work vehicle; they damaged my business. However, I was willing to overlook the exorbitant price of $6, 000.00 when they returned my truck. To my shock and dismay the motor blew w/ less than a 1, 000 miles on the new motor and with a unconditional one year warranty, I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Shortly after my loan was made to me in 2004 by People's Choice Home Loan, the transferring of my servicing was made to Americas Servicing Company.
They have a pattern and practice of forcing you into paying them extra fees, by either posting your payments late or charging you to make your payment electronically. I WANT MY MONEY BACK, and so should...
The complaint has been investigated and resolved to the customer’s satisfaction.
The two men who run this website, which offers dietary supplements as well as "online" personal trainers, do not respond to phone calls or emails. I had to track down one of the numbers I've listed on another website; their "customer service" number is never answered and calls and emails are not returned. There is no upkeep to the website, and promotion...
The complaint has been investigated and resolved to the customer’s satisfaction.
In October 2007 Ocwen said that they would modify my mortgage payments based on my monthly income, so we could keep our home, but I had to be 30 days late to in order for them to even consider it. So I went ahead and didn't make October’s payment. As of today, May 21st, they have not been able to help me. They only adjusted the interested rate. So I have...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company *** the big one. I had a late payment do because I couldn't find a working Western Union machine at the time. Some lady called me and I said to her "I don't understand how this company doesn't take electronic transfers of any kind, credit or debit and this going out of my way Western Union BS was getting old". I asked her why is this company...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a phone call that I won a trip just need to pay 50.00 and can book trip to Vegas for 3days 2nights.
Paid 50.00 and scheduled my trip in Sept. read reviews from BBB a few complaints 9 in last 3 yrs so I thought this would be ok and it would be good for myself and husband since we had not had a honeymoon.
Came across this complaint site and my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a 2003 trailblazer from kenny ross in nov. of 2002. It came with a dealer power train warranty of 100 month, 100, 000 miles. In late april 2008, I took it back to kenny ross because of loud engine noise. They told me it spun a bearing and the engine would need replaced. I said go ahead and do it, it should be covered under my power train warranty...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just received a letter stating that I owe $19.94 for a product that I have never ordered or received. The letter states that I owe $19.94 to their client HCI Direct, Inc. distributor of Silkies Enriche products, may seen like a small matter, but it is not. Your account is now being handled by a debt collection agency.
I would like this handled. Like I...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is the worst customer service ever. I received a refurb TV from an online retailer, guess what it comes without an antenna socket, so I send it in under the "3-month" warranty right away to Westinghouse. First surprise took 2 weeks to send an RMA, and then they dont pay for shipping.
So I bite the bullet and ship it from TX to CA with UPS and nice...
The complaint has been investigated and resolved to the customer’s satisfaction.
First off 1800 flowers.com ***, I ordered roses for my girlfriend on Tuesday to be delivered on Wednesday... Shouldn't be that hard seeing as that's the only thing the company does. Wrong, after waiting and waiting to get a phone call from her saying how much she liked the flowers, finally by 6:30 I decided to find out myself. You know what 1800 flower...
The complaint has been investigated and resolved to the customer’s satisfaction.
Well, I have been a customer of Commerce Bank for the past year. The other day I got paid direct deposit which was $1040 after taxes and I also deposited another $2000 in the bank as well. I took some friends and a co-worker to lunch and my atm card was declined. I called the bank and was told they deactivated the card because I used my atm card on at a...
The complaint has been investigated and resolved to the customer’s satisfaction.
Greentree keeps calling and calling multiple times per day leaving messages on my answering machine, usually between 6 and 8 messages per day, and when I finally arrive home and can answer the phone, they are stumbling with the facts of why they are even calling me.
It doesn't matter that arrangements for payment have already been made to them to be paid...
The complaint has been investigated and resolved to the customer’s satisfaction.
I just noticed that they have been charging my debit card $19.80 for the last 3 months. I don't know who these people are or how they got my debit card number. I AM SO PISSED I HAVE STEAM COMING FROM MY EARS. I called my bank and had them put a stop to this theft. I am now in the process of filing a claim through my bank to get every penny back. They are...
The complaint has been investigated and resolved to the customer’s satisfaction.
I too used to use Unishippers and had many of the same issues that are written about here, extra charges billed higher than the quoted amount and freight claims not paid because if you read the disclaimer it says freight is insured for much less than the industry standard of $20.00 per lb. that's why their rates are low.
I switched to TransLogistic...
The complaint has been investigated and resolved to the customer’s satisfaction.
On april 8, 2017, I purchased a cricket phone (Kycera lingo - for $261.25 which was to include the first month's payment) for my daughter. The phone was suppose to include an mp3 player, as stated by manny at gecko wireless - an authorized retailer for cricket - where I purchased the phone. I also subscribed for cricket service on an existing phone. Both of...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was attempting to get my house ready to sell in a timely fashion so I thought, who better than a company that installs next day? I got an estimate from John my salesman, who assured me that the 5 rooms of carpet and 3 rooms of hard surface flooring that I needed could be done in 2 days.
I chose a light beige carpet mid grade that he told me was there...
The complaint has been investigated and resolved to the customer’s satisfaction.
Vonage is the worst business I've had the unfortunate circumstance to be involved in. Their "first month free" is a lie, because it actually takes almost two weeks to receive your VOIP equipment.
I installed it and it never worked properly. I'm not alone going to cnet.com and see the reviews for Vonage (not the one that some editor obviously was paid to...
The complaint has been investigated and resolved to the customer’s satisfaction.
1) Took $198.25 and shipped no product
2) No customer service intact
3) No telephone number
4) No shipping notification/tracking
5) Will not make consumer contact
6) Does not answer e-mails
POSSIBLE FRAUD ALERT!
