The complaint has been investigated and resolved to the customer’s satisfaction.
My parents have come over from New Zealand to drive around Europe in a camper van that my husband and i own.
They called the RAC before they left NZ, explained that the van is owned us (we live in Scotland), and that they would be driving around it Europe in it for 4 months. They informed the RAC that they do not have UK drivers licenses on several...
The complaint has been investigated and resolved to the customer’s satisfaction.
Realtor Alan Forbes with Century 21 Lois Lauer Realty in Redlands, CA gave terrible and inconsistent advice. Alan Forbes told us that the seller's home inspection report looked very good to him and he did not recommend that we get our own buyer's home inspection report. Alan Forbes was representing us exclusively.
Realtor Alan Forbes did not remind us that...
The complaint has been investigated and resolved to the customer’s satisfaction.
I lost my wheel lock so instead of going thru the hassle of ordering one i figured it was easier taking my car to this kwik kar and for them to remove it. I ask the manager (or owner?) i it is possible, he ask the mechanic and says yes, gets my keys and takes my car in the shop. The mechanic works on it and in 10 minutes its done. I go inside and they...
The complaint has been investigated and resolved to the customer’s satisfaction.
My ordeal began last Thursday May 22nd when I misplaced my Metro PCS cell phone. I immediately called Metro PCS to have the service temporarily disconnected until I filed an insurance claim. I then was given Asurion's phone number. I called the customer service phone number and described what had happened to my phone and was told that with paying the $80.00...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sealy PP Mattress has over 1" recess in body and approx.2" deep circle approx. 10" round in center. Three yrs. into 10 yr. warranty. Kanes sent rep, called back to let us know it is within specs and nothing they can/will do. They do NOT back up their products and will do everything they can to blame it on their supplier. Obviously long standing policy. Do NOT buy from Kanes if you expect quality or service after sale.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had bought a set of 4 good year tires that has a cash back rebate of $40. I filed all the requisite forms. Good year instead of sending me a check send me a VISA debit card issued by JP Morgan Chase of NA. when I went use the card, the merchant told me that the card has expired. I called the customer service number but they told me that it is wrong...
The complaint has been investigated and resolved to the customer’s satisfaction.
I got food poisoning after eating a Burger King double cheese burger . I stopped at this location around 1pm for a quick bite and bought one double cheese burger. All of the other food that I ate that day and night my wife also had but she didn't get sick, only difference was that she didn't have Burger King that day. I didn't have to go to the hospital but...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company and its owner Jacques Milon are scam artists and liars. I purchased one month worth of service with this company, not only did I not get the service but once Jacques Milon had my credit card number he and his company continued to make charges on my credit card, even though I called them 3 months in a row to asked them not to and to refund the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had major problems with this company. In-stock trailer hitch did not ship for 5 days, and no info received to state why. On the 5th day, I called customer support, multiple times, each involving long on-hold waiting. By the end of the afternoon, I had received three different tracking numbers, two of which weren't even valid UPS numbers, and none could...
The complaint has been investigated and resolved to the customer’s satisfaction.
To make it Short, RUDE, NO RESPECT, NOT RELIABLE or RESPONSIBLE, NO CUSTOMER SERVICE PROVIDED, I would only recommend it, if you are going to walk in. NO WEB Order.
something goes wrong with order, it is never their fault and they DO NOT PUT ANY EFFORT TO MAKE CUSTOMER FEEL BETTER about their mistakes.
I was reffered by good friend of mine to purchase...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company is terrible when it comes to customer service. You'd think that you could get someone on the phone in the fraud department after all fraud is a serious thing.
I mean they send me a theft affidavit and they don't even give me enough time to send the form in before they decide they are going to close the investigation.
I just want the two charges taken off of my account.
The complaint has been investigated and resolved to the customer’s satisfaction.
I am contacting your office to file a complaint against Maaco, Greensboro North Carolina, automobile body and painting shop, for shoddy business practices.
On May 8, 2008 we picked up our truck after trusting Maaco to repair body damage and repaint it due to an accident that happened in our driveway. The antenna on the truck had been broken while it was in...
The complaint has been investigated and resolved to the customer’s satisfaction.
The management enticed me into investing $50, 000. Seemingly, legitimate website, portfolio and ready to become a small caps stock. One year later, the 33, 333 shares was worth $7.00. Now it is non existent. I think it changed to EFGO and then to MONA. Can anyone help me in the right direction?
Real smooth operators. They had a website www.cashnow.com. It...
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought our Platinium Collection home in 02/2007... we could go on forever about what has gone wrong since... here are some of the highlights. The home was incomplete on day of closing (try moving in around painters, tile people, cleaning lady etc.) Our original punch list never completed it was carried over to the 60 day which is still incomplete 1 year...
The complaint has been investigated and resolved to the customer’s satisfaction.
On September 12 of 2006 we bought from this store some furniture. We did not get all the furniture when the seller promised we will (of course to make the sale). When the trucking company delivered the furniture the entertainment center was missing the glass shelves, and the guy from the delivery company wrote it down on the delivery sheet. They never sent...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased one product a CD to assist with SAT improving methods. A few months after the first purchase, I was mailed two other CD's (which I did not agree to purchse), then I was charged on my credit card close to $60.00 for each. When I contacted the company, the customer service rep was extremely rude and refused to give me any info for returning the...
The complaint has been investigated and resolved to the customer’s satisfaction.
After calling the store to settle an outstanding balance on four videos that were returned late and charged to my account at an extremely unfair price, a manager, after considering and dismissing an offer in compromise, told me "If you didn't care about this bill, you wouldn't be calling here *itching to me." When I addressed the foul language she used...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have an account with Commerce Bank and have been happy for the past year. Well, I was embarrassed greatly the other night. I went to dinner with my mom. When the bill came I took the check and gave the waiter my check card.
I was so embarrassed when he came back and said it was declined. I was in shock and so was she. I had gone to the bank the day...
The complaint has been investigated and resolved to the customer’s satisfaction.
I paid almost $600 and received NOTHING from this company! Atlantic Water Products had agreed to perform major repairs on my hot tub, but insisted on receiving half of the fee up front, to order parts.
First the check I sent "mysteriously disappeared" (I have never had a problem with lost checks prior to this), then I placed the money on my credit card...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was informed by a Credit Card Company that I was denied credit because there was one too many inquiries made on my credit history
I later found out from TransUnion that Toyota South had made an inquiry on 03/28/2008, and this was unknown to me and without my permission.
I had received a flier from the Company that I had won a prize. When I visited I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
We have 2 dedicated servers with 1and1, and one of our partners also has a server with them. We had trouble with 1and1 in the past and now our partner has had the same thing happen to them.
Although 1and1 "claims" 99.9% uptime, their tech support and response time is PATHETIC for a company of their size. We had a case where one of our servers was off line...
The complaint has been investigated and resolved to the customer’s satisfaction.
I never in my life thought I would regret using this credit card company. I've been with the company for 8 years and my balance is not paid off yet. I always have auto debit taken out. Not just for the min payment but a little extra added to auto draft. Out of the 8 years I've never been late. The last time I used the card was in 2005. Before then the card...
The complaint has been investigated and resolved to the customer’s satisfaction.
Tonight I signed into Go-daddy after receiving an email advertising their .INFO domain names for $.99. for 1 year. I found my name was available and selected a one year subscription. Once that was done I was offered the same name in: .MOBI, .TV, .NET, at pricing from $9.99 and up. I passed on that offer and selected CONTINUE to proceed to check-out at which...
The complaint has been investigated and resolved to the customer’s satisfaction.
My sons and I went into the store to do some shopping, and as we were walking passed one of the employees she rudely said to my sons, "Don't go into the toy isle to play. Stay with your mom." It took a minute for me to realize what she had said. I really didn't know how to react because I've never been in that kind of situation. So I went up to her and...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 5/8/08 at 6:56pm I called Safe Auto at 1-800-723-3288 about an insurance quote. I worked with Beverly Rainey a Sales Rep. She quoted policy number MO00007230A-00 for a 6 month term of $371.00. I had paid with a check over the phone. I called my current insurance company Allstate and they refused to give me a refund for the reminder of the policy that...
