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LiveLeanToday
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LiveLeanToday
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www.liveleantoday.com
www.liveleantoday.com

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2.7 7 Reviews

LiveLeanToday Complaints Summary

3 Resolved
4 Unresolved
Our verdict: Dealing with LiveLeanToday, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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LiveLeanToday reviews & complaints 7

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ComplaintsBoard
L
8:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

LiveLeanToday Ephedra order never delivered

I have been a customer of Live Lean Today for almost 10 years. They have turned into full on thieves. First they demanded payment via Zelle, then Venmo. So after being jerked around regarding method of payments on August 5th, 2022, I paid over $400. From that point on, I received nothing but crazy excuses from them not shipping my order. First it was that they were awaiting a shipment, then it was that the manufacturer changed the ingredients and were delayed in shipping the updated product, THEN it was "supply chain problems," until finally no responses from them at all. This went on for literally over a year. Do NOT risk your money with this company, especially if it involves debiting cash. Bryan Ashbaugh is a scamming thief.

Claimed loss: $400

Desired outcome: Refund or product (or comparable product) delivered.

Confidential Information Hidden: This section contains confidential information visible to verified LiveLeanToday representatives only. If you are affiliated with LiveLeanToday, please claim your business to access these details.

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R
2:19 pm EST

LiveLeanToday Product ordered never received. Bait & switch and company has my money

I placed order for 6 boxes of Ephedrine HCL 25mg Guaifenesin Plus Ready to Use OTC 24ct on January 23rd 2022. On January 25th 2022 Live Lean Today debited $359.70 from my checking account. Since mid-February I have gotten nothing but the runaround from them and excuses about why shipment is delayed. For over a month I was promised weekly that the product would be shipped "the next week". In Sept. after ignoring numerous requests via email to refund my money or provide the product I paid for, I finally relented and agreed to a similar but lesser product that does not work as well. Even this did not happen, I received 2 boxes of Bronkaid 24 count in mid-Sept. Then after several additional follow ups with them I received one more box of 60 count. I paid for 144 tablets and as of today, Nov. 27, 2022, I have received only 108 tablets of a different item than purchased. Now company no longer responds to my inquiries about the remaining 36 tablets I paid for. At $2.49 (359.70/144) per tablet they owe me a refund of $89.75. This company has turned into a scam they're liars and thieves and ought to be prosecuted as such.

Desired outcome: Refund of $89.70 in certified funds as I do not trust their check not to bounce.

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A
6:41 am EDT

LiveLeanToday They ripped me off!!!

I ordered product on September 4, 2016 and never received my product! Contacted company and finally sent response about delay and there apologized and would be sent 24 hrs. Week later NO tracking number and contacted company again and received another email with the exact same wording! This company or persons running ad are fake and fraud and stole my money!

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Is LiveLeanToday legit?

Our verdict: Complaints Board has reviewed LiveLeanToday and concludes it's largely legitimate, assigning a high trust rating. This suggests that interactions with LiveLeanToday's website can generally be considered safe, allowing users to proceed with a degree of confidence. Trust in LiveLeanToday's services, but remain informed and cautious.

LiveLeanToday earns 78% level of Trustworthiness

High Trust Suggestion: LiveLeanToday evaluated with 78% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for LiveLeanToday. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for liveleantoday.com can be seen as a positive aspect for LiveLeanToday as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of LiveLeanToday's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Liveleantoday.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Liveleantoday.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Liveleantoday.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Liveleantoday.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The liveleantoday.com may offer a niche product or service that is only of interest to a smaller audience.
  • LiveLeanToday protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to LiveLeanToday. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
6:47 am EDT

LiveLeanToday Fraudulent company

I've ordered some pills from www.liveleantoday.com back in January.
Shipping was taking too long so I contacted these guys and asked about my order status and they said that my order was delivered a long time ago. And that's where it all started. They claimed that I've already received my pills but it was a lie, nothing ever arrived! I told them about that and they said that it wasn't possible.
After many calls they finally agreed to send me another bottle of pills. The same story. Tried to get some reasonable explanation but they refused to communicate with me any further.
They still have my money and pills. Months passed and I already gave up. I would not recommend LiveLeanToday to anyone.

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D
11:15 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LiveLeanToday debits unathorized from my checking

I found 2 debits from my checking that I did not authorize. All of the phone number and all of the various e-mails have permanent errors. Everything about this site is a fraud.

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B
Belamajo
, US
Dec 13, 2010 12:38 pm EST

Sends you wrong thing with no customer service help. - I ordered supplement pills from their website. I thought it was great I found them there and they were a little cheaper also. I purchesed them and I get an e-mail saying my product is on back order for one week. That was ok with me at first since they sent me an e-mail telling me that. Two weeks later I try e-mailing their customer servise from a link on their website and it wouldnt work so I copied it and sent them one from my address. I told them I still hadnt gotten my order. They responded with a tracking number. The tracking number didnt work. When I finally got my package I looked at it and compared it to the one I had purchased from their site and the ingredient list was totally different. Sent costomer service two more e-mails asking what I could do about it and they never responded. I will NEVER go back to their site or Ever refer anyone there.

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E
E Porter
, US
Nov 27, 2011 1:55 pm EST

Ordered product and credit card was charged for product. 45 days later the product has not been received. Emails to the customer service address have not been replied to (4 emails submitted), phone calls not answered, messages left on voice maile not replied to. This is a fraudulent online company beware.

J
J
JordanSA
, US
Mar 30, 2010 6:21 pm EDT

This also happened to me - same as described above. Amount was $5.95 . Had to get a new card issued.

K
K
kevincuse
Boston, US
Mar 09, 2010 3:10 pm EST

I had the same problem. Found an unauthorized charge to my debit card, the bank told me to try to contact the company before they dispute the charges. The phone number isn't connected and my email got sent back. Don't know how they got my debit card number so I had to cancel it. I've never even heard of the company before.

ComplaintsBoard
E
6:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

LiveLeanToday - Fraud

Ordered product and credit card was charged for product. 45 days later the product has not been received. Emails to the customer service address have not been replied to (4 emails submitted), phone calls not answered, messages left on voice maile not replied to. This is a fraudulent online company beware.

Read full review of LiveLeanToday and 11 comments
ComplaintsBoard
V
5:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

LiveLeanToday Terrible customer service

The two men who run this website, which offers dietary supplements as well as "online" personal trainers, do not respond to phone calls or emails. I had to track down one of the numbers I've listed on another website; their "customer service" number is never answered and calls and emails are not returned. There is no upkeep to the website, and promotions advertising free shipping are false (the shipping is added after you hit the "OK" button to pay with your charge card). After I filed my complaint with the Better Business Bureau, I checked their status (which I should have done before purchasing from them) and discovered they've had 33 complaints filed against them in the last few months (poor service, product not received, false credit card charges, etc).

Read full review of LiveLeanToday and 2 comments
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J
Jim
,
Aug 05, 2008 9:10 pm EDT

Ordered Sports drinks from Live Lean Today. Two days later they cancelled my order after charging my credit card. Tryed to contact company many times. Got nothing. Looks like their website has moved too. What a rip off.

J
J
joe
,
Oct 08, 2008 5:26 pm EDT

Same thing happened to me. ###!

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Contact LiveLeanToday customer service

Phone number

+1 (320) 438-5326

Website

www.liveleantoday.com

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