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Billing Services Group [BSG] Customer Service

Billing Services Group Ltd

7411 John Smith Drive, Suite 1500
San Antonio
Texas
United States - 78229

Customer Support Phone Numbers

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+1 210 949 7000(Head Office)
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1 0
1 0
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+1 800 830 9896(VoiceLog)
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+1 888 505 9871(VoiceLog, Client Services)
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+1 210 949 7090(VoiceLog, Client Services)
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+1 210 949 7101(Head Office)
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Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed
VoiceLog
7411 John Smith Drive, Suite 1500, San Antonio, Texas 78229, USA
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Billing Services Group [BSG] Complaints & Reviews

Billing Services Group [BSG] / Collect Call Charges

Re
Reviewer54874 on Jan 25, 2016

My daughter was incarcerated in Ohio and called me collect. I was asked if I would accept the charges and of course it was my daughter so I said yes. I received 3 more calls from my daughter and in total was charged $311 for 4 calls totally 25 minutes. I was never told how much or was even...

ZPDI / COLLECT CALLS

Aa
A & D BRUNSWICK on Apr 26, 2011

APRIL 26, 2011 TO WHOM IT MAY CONCERN - ZPDL COMPANY WE HAVE BEEN CHARGED $166.99 FOR 7 COLLECT CALLS FROM A HALFWAY HOUSE IN PHILADELPHIA. BREAKDOWN AS $6.71 JUST TO CONNECT AND $.79 PER MIN. WE ARE VERY UPSET THAT YOUR COMPANY IS TAKING ADVANTAGE OF PEOPLE. WITH THESE EXTREMELY HIGH PRICES...

Zpdi Zero Plus Dialing Inc. / unauthorized charges

Zp
zpdi gouged on Apr 11, 2011

zpdi placed unauthorized charges on my phone bill regarding a collect call from an unknown caller. was getting repeated calls from an unkown person calling himself 'milosh'. ignored calls for several weeks, but finally pressed the number to 'obtain rate information'...

ZPDI 3rd party phone srvc. / billing me fraudulantly, scaming,

Pi
PissedOffGirls.com on Feb 16, 2011

I and my room-mate have been battleing this same issue with ZPDI and our actual service provider, Centurylink for almost 4 months. Our Bill is now at $500.oo and our service is disconnected except for, get this, "INCOMING CALLS". which is no surprise as we began writing down all these...

ZPDI / Collect call charge

My mother called me from the airport in San Francisco letting me know when she would arrive in St. Paul, MN. She asked the operator how much a collect call would be. The operator didn't know (like hell!). We spoke for about a minute. I accepted the call believing it would cost $2 -...

ZPDI / fraudulent collect calls

my monthly phone bill with verizon went from $48.00 to almost $600.00 in ONE month.zpdi insists that someone accepted calls from a third party.no one is that stupid.i want the charges removed from my phone bill and zpdi to issue a credit or be prepared for an investigation from our...

ZPDI / Incorrect billing

Tc

I was billed for collect calls, not only at a time and date that they could not be made, but also for a length of time on the call that was not available at the facility I was staying. They refuse to change the charges without written documentation from the facility that the phones were...

Teleconnect ESBI ZPDI / Charges Added to my home phone bill VERIZON

These people charged me Balogna charges to my home phone bill. It went on over the course of 4-5 months! I kept calling Verizon and asking if my phone bill was correct, the amount, and they kept telling me yes! Finally I looked closer at my phone bill and saw this ZPDI with a $50.50 charge...

ZPDI / Overcharged

Gm

I accepted two collect calls from my homeless brother who lives in Florida. Two separate calls for 19 minutes total. ZPDI charged me $90.53. Outrageous! There is nothing I can do except expose the name of the President and contact information for this snake. Curtis A...

ZPDI / unauthorized charges

I was charged an outrageous $23.60 for a 26 minute call. The operator did not identify herself as a ZPDI rep and I did not authorize any charges. If I'd known I was going to be charged, I wouldn't have continued the call. When I called the company, they were totally unconcerned and...

ZPDI / Bogus collect calls

Va

ZPDI has repeatedly billed fraudulent collect call charges. We have a mentally ill daughter, mostly homeless, who attempts to call us collect on occasion. We have always (with only one exception) refused the calls. In March she attempted such a call, I answered the phone and as soon as I...

ZPDI -- Zero Plus Dialing / They're trying to scam me for calls not accepted

Va

Zpdi is a scam and they are trying to scam me for 341.00 in collect calls they say I had to have accepted. I did not take these calls and will not pay. I called zpdi/america roaming network to resolve this matter and was treated rudely, called a liar and told to pay the charges. I have...

ZPDI / Charged over $200 for collect calls

Va

This company charged me over $200.00 on collect calls. Several times my children under the age of 18 accepted the calls. There was no rhyme or reason as to their per minute charges, and this company as well as any other company not regulated by the FCC needs to be addressed. Has anyone...