I am having a lot of problems with iuniverse and its poor services. Dealing with iuniverse is, like you said, very frustrating. I have one big problem after another in my dealings with them. When I thought all my troubles were over, I was shocked to recieve two test copies, which had terrible book covers. I have never seen a book with such a bad cover. The colours were all mixed up, and the text, plus cover photo were misplaced!
The worst part of dealing with iuniverse is that they are rude and unprofessional. I have written to the vice president, CEO, and many consultants about the poor covers of my books, and they have all ignored me. I have even written to the CEO/ Vice presidents of authorssolution, and authors house, but they are all silent about the issue.
And as if that were not bad enough, the only guy who had the courage to reply said that this was the first time they had ever had a problem like this!!!
it is obvious that what iuniverse writes on its website, is miles apart from what it actually offers. i would not advise any writer to risk invest his money in iuniverse. I wonder why no one had sued it yet!
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