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CB Beauty and Well-being Procter & Gamble
Procter & Gamble

Procter & Gamble review: Subject: complaint regarding underweight vicks cough drops tablets

R
Author of the review
10:42 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear Sir/Madam,

I am a regular customer of your company’s products. Recently, I purchased a packet of Vicks Cough Drops from a medical store. As per the pack, each tablet should weigh 3 grams, but I found that 6–7 tablets weigh less than 1 gram each.

It is extremely disappointing that a reputed international company like yours is involved in such discrepancies in weight and measurement. This amounts to misleading customers and taking advantage of their trust.

Many times, we purchase large packs of products like Ariel 5 kg without even counting or checking, trusting the brand completely. But such manipulation in weight and measurement feels like a betrayal of that trust.

I am attaching photos of both the underweight tablets for your reference. I expect a proper explanation and action from your side regarding this matter.

It is not about the value of ₹2; it is about the trust we place in your brand.
pack details
batch no. 507900f
pkd 3/2025
expiry 08/2026
I am having this batch number samples.
Hope you take this seriously and reply.
Sincerely,

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  3. Procter & Gamble address
    One Procter & Gamble Plaza, Cincinnati, Ohio, 45202, United States
  4. Procter & Gamble social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 03, 2025
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Procter & Gamble Category
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