The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Proactiva return

Walter Brock, a truck driver, ordered a starter package of Proactiv. He didn't like the product.When he was out on the road for three weeks, another package came in the mail. After returning home to find the package, he wrote on the package "return to sender" and sent it back. A month later he returned home to find a bill in the mail for the package. When he called to ask why he was being billed, the customer service representative told him the package wasn't sent back in an allowed time frame, so he had to pay for it anyway.

Responses

  • Me
    mewe May 17, 2011

    Are you serious? I am about to return the package they sent the 2nd time. I think I have to block any charge from this scam product. P.S. The product not even work, only dry and wrinkle your skin. POOR (Extreamly)

    0 Votes

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