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Dr. Dennis Gross Skincare
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Dr. Dennis Gross Skincare
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Dr. Dennis Gross Skincare complaints 6

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Dr. Dennis Gross Skincare I bought this retinol eye cream from Dr

I bought this retinol eye cream from Dr. Dennis Gross Skincare, and boy, was it a disaster! My eyelids swelled up like balloons and turned all red, with this gross oozing fluid. I reached out to the company for a refund, but guess what? They never bothered to get back to me. Can you believe it?

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Dr. Dennis Gross Skincare I tried to get in touch with this company through email and phone, but they never responded

I tried to get in touch with this company through email and phone, but they never responded. I have a product that is still under warranty but no longer works, and I have proof of purchase. I wanted to ask for a replacement, but because of their terrible customer service, I now want a refund. I don't want to support a company that doesn't care about its customers.

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Dr. Dennis Gross Skincare Dr. Dennis Gross Skincare, LLC sells this face mask thingy that's supposed to make your skin look better

Dr. Dennis Gross Skincare, LLC sells this face mask thingy that's supposed to make your skin look better. They say it comes with a warranty for a whole year. But guess what? This thing has some serious issues, and you can find other people online who agree with me. The charging thingy is messed up and stops working real quick. I bought it in October , and by December , the charging thingy was already dead. So, I had to bug them a bunch of times to get a replacement. Finally, I got through to someone, and they told me to send the mask back so they could give me a new one. I did what they said, and they even confirmed they got it. But now, I'm still waiting to hear when they'll send me the replacement. I've called them like 20 times, left two voicemails, and sent emails, but they haven't bothered to respond. It's so frustrating!

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Is Dr. Dennis Gross Skincare legit?

Our verdict: Complaints Board's thorough examination reveals Dr. Dennis Gross Skincare as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Dr. Dennis Gross Skincare stands out for its commitment to quality and security. Clients considering Dr. Dennis Gross Skincare should delve into its customer service record to gauge compatibility with their expectations.

Dr. Dennis Gross Skincare earns 91% level of Trustworthiness

Perfect Trust Endorsement: Dr. Dennis Gross Skincare achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Dr. Dennis Gross Skincare. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

The age of Dr. Dennis Gross Skincare's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Drdennisgross.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Dr. Dennis Gross Skincare and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Drdennisgross.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Dr. Dennis Gross Skincare has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Dr. Dennis Gross Skincare protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Dr. Dennis Gross Skincare I switched from my old place to a new one on January 1

I switched from my old place to a new one on January 1. I told the post office about my change of address. I made ONE order and got ONE order. But then their system made a SECOND order and charged me for it, even though I never got it. I've been trying to talk to someone for months, but they keep giving me the runaround. I've sent emails, tried online chat, and made multiple calls. Nobody answers and all I get is a generic response saying they're looking into it. It's been 6 months already. Here are the order numbers. I want my money back. I can prove the amounts they took from my bank account, which I've already sent to them. Thank you - *** Order #1 was on 9/4. It cost $287.57. The shipping address was ***. The order was delivered on 9/18 ***...

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Dr. Dennis Gross Skincare I switched from my old address to a new one on January 1

I switched from my old address to a new one on January 1. I informed the post office about the change. I made one order and received it without any issues. However, their system created a second order and charged me for it, even though I never received it. I've been trying to contact them for months, but it's been a frustrating experience. I've sent emails, tried online chat, and made multiple calls, but no one responds. All I get is a generic response saying they're looking into the matter. It's been six months now, and I'm still waiting for a resolution. Here are the order numbers: *** Order #1 was placed on 9/4. The total cost was $287.57, and it was delivered to my new address on 9/18. *** Order #2 was placed on 9/23. The total cost was $284.75, and it was also delivered to my new address. I have proof of the amounts deducted from my bank account, which I've already shared with them. I just want my money back. Thank you.

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Dr. Dennis Gross Skincare I bought a bunch of stuff from this company on Black Friday, but when it arrived, some of my order was missing

I bought a bunch of stuff from this company on Black Friday, but when it arrived, some of my order was missing. I paid with PayPal and had to argue with them on 12/*** because the company didn't answer my email from 12/*** where I explained the problem and asked if they were sending the missing item separately. They did eventually reply and sent the missing product, but when I started using the new stuff, it messed up my skin. The Hyaluronic Marine™ Hydration Booster serum that came with this order (a product I've used for years) now gets all soapy and sticky when I put it on, which didn't happen with previous bottles of the same thing. And the Hyaluronic Marine™ Oil-Free Moisture Cushion moisturizer that came with this order smells and looks different from what I'm used to - it kinda smells like glue or paint. I emailed customer service at *** on 1/*/21 to ask if they changed the formulas, but they still haven't answered as of 1//21. I've been using both the Hyaluronic Marine™ Hydration Booster & Hyaluronic Marine™ Oil-Free Moisture Cushion for years (not the ones from this order that I'm complaining about), but these new ones just don't feel the same and this is the first time they've messed up my skin. I know it's been more than 30 days since I bought them, but I wanna know if I can still return the order (especially the stuff I haven't used) for a refund. The online return thingy doesn't work (not surprised, the website had problems on Black Friday), and I don't know what else to do when the company won't answer me.

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About Dr. Dennis Gross Skincare

Dr. Dennis Gross Skincare, available at drdennisgross.com, is a renowned brand that offers a wide range of high-quality skincare products. With a strong reputation in the industry, Dr. Dennis Gross Skincare has become a trusted name among skincare enthusiasts and professionals alike.

One of the key factors that sets Dr. Dennis Gross Skincare apart is its commitment to delivering effective and visible results. The brand's products are formulated with a combination of scientifically proven ingredients and advanced technology, ensuring that they address various skin concerns and deliver noticeable improvements.

Dr. Dennis Gross, a board-certified dermatologist with years of experience, is the driving force behind the brand. His expertise and knowledge in the field of dermatology have been instrumental in developing innovative skincare solutions that cater to different skin types and conditions. This expertise is reflected in the brand's products, which are carefully crafted to provide optimal results.

The product range offered by Dr. Dennis Gross Skincare covers a wide spectrum of skincare needs, including anti-aging, acne treatment, hydration, and sun protection. Each product is formulated with a meticulous attention to detail, ensuring that it contains the right combination of ingredients to effectively address specific concerns.

Dr. Dennis Gross Skincare also places a strong emphasis on the use of clean and safe ingredients. The brand is committed to avoiding harmful chemicals and toxins, making their products suitable for even the most sensitive skin types. This dedication to clean beauty has earned the brand a loyal following among those who prioritize natural and non-toxic skincare options.

In addition to its exceptional product range, Dr. Dennis Gross Skincare also offers expert advice and guidance through its website. Visitors can access a wealth of information on various skincare topics, including tips, tricks, and product recommendations. This commitment to education and customer support further enhances the brand's reputation and trustworthiness.

Overall, Dr. Dennis Gross Skincare is a brand that stands out for its commitment to delivering effective and visible results through scientifically backed formulations. With a focus on clean and safe ingredients, along with the expertise of Dr. Dennis Gross himself, the brand has established itself as a leader in the skincare industry. Whether you're looking to address specific skin concerns or simply maintain a healthy complexion, Dr. Dennis Gross Skincare offers a range of products that can help you achieve your skincare goals.

Dr. Dennis Gross Skincare Customer Reviews Overview

Dr. Dennis Gross Skincare, available at drdennisgross.com, is a renowned brand that offers a wide range of skincare products. With a focus on providing effective solutions for various skin concerns, Dr. Dennis Gross Skincare has gained a strong reputation in the beauty industry.

One of the standout features of Dr. Dennis Gross Skincare is the use of advanced and innovative ingredients in their formulations. Customers have praised the brand for its ability to deliver noticeable results, helping to improve the overall appearance and health of their skin. The products are carefully crafted to address specific concerns such as acne, aging, hyperpigmentation, and dullness.

Many reviewers have expressed their satisfaction with the effectiveness of Dr. Dennis Gross Skincare products. They have reported visible improvements in their skin texture, reduced fine lines and wrinkles, and a more radiant complexion. The brand's commitment to using high-quality ingredients has resonated with customers, who appreciate the noticeable and long-lasting results.

Another positive aspect highlighted by reviewers is the user-friendly nature of Dr. Dennis Gross Skincare products. The brand offers a range of options suitable for different skin types, making it easy for customers to find the right products for their specific needs. The clear and concise product descriptions on the website help customers make informed decisions, ensuring they choose the most suitable products for their skincare routine.

Customers have also praised the brand's dedication to safety and efficacy. Dr. Dennis Gross Skincare products are formulated without harmful ingredients such as parabens, sulfates, and phthalates. This commitment to clean beauty has garnered positive feedback from customers who prioritize using skincare products that are gentle yet effective.

In addition to the quality of their products, Dr. Dennis Gross Skincare has received praise for its exceptional customer service. The brand offers personalized skincare consultations, allowing customers to receive tailored recommendations based on their specific concerns and goals. This level of support has been highly appreciated by customers, who feel confident in their skincare choices with the guidance of the brand's experts.

Overall, Dr. Dennis Gross Skincare has garnered positive reviews for its effective formulations, use of innovative ingredients, user-friendly approach, commitment to clean beauty, and exceptional customer service. With a wide range of products to address various skin concerns, this brand has established itself as a trusted name in the skincare industry.

Overview of Dr. Dennis Gross Skincare complaint handling

Dr. Dennis Gross Skincare reviews first appeared on Complaints Board on Aug 3, 2023. The latest review I bought this retinol eye cream from Dr was posted on Aug 15, 2023. Dr. Dennis Gross Skincare has an average consumer rating of 1 stars from 6 reviews. Dr. Dennis Gross Skincare has resolved 0 complaints.
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  1. Dr. Dennis Gross Skincare contacts

  2. Dr. Dennis Gross Skincare phone numbers
    +1 (888) 830-7546
    +1 (888) 830-7546
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  3. Dr. Dennis Gross Skincare emails
  4. Dr. Dennis Gross Skincare address
    444 Madison Ave Suite 400, New York, New York, 10022-6979, United States
  5. Dr. Dennis Gross Skincare social media
Dr. Dennis Gross Skincare Category
Dr. Dennis Gross Skincare is related to the Skincare category.

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