Pro-Grass’s earns a 1.0-star rating from 1 reviews, showing that the majority of lawn care clients are dissatisfied with lawn maintenance services.
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I got an email from Pro-Grass, Inc
I got an email from Pro-Grass, Inc. on March 18th, 2022, sayin' they serviced my lawn. I called up Sean Brown to ask why they did that, and he said it's 'cause I didn't cancel from last year's service, so they automatically come out the next year. But I never agreed to that, and they never told me about it. So I told him to cancel my service. Then on April 20th, I got another email sayin' my account was past due and I had to pay. But I didn't agree to any service, so I ain't payin' for somethin' I didn't agree to. They don't have a contract signed by me for 2022. They just sent someone to my house and now they're tryin' to make me pay for it. I asked Lee Ann White, the office manager, to show me proof of a signed contract by me and video proof of a visit on March 18th, 2022. This business ain't tellin' people everything upfront and hopin' they don't check their email and just pay for somethin' 'cause of some automatic renewal loophole. I ain't payin' for a service I didn't agree to or sign off on.
Is Pro-Grass legit?
Pro-Grass earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Pro-Grass. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Pro-Grass has claimed the domain name for prograsslawncare.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Prograsslawncare.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Prograsslawncare.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Prograsslawncare.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- A user on Complaintsboards.com notes that they were interested in purchasing a product from Pro-Grass, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
- The website belonging to Pro-Grass has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
About Pro-Grass
At Pro-Grass, we understand that every lawn is unique and requires a customized approach to ensure that it looks its best. That's why we offer a range of services that are tailored to meet the specific needs of your lawn. Whether you need regular lawn maintenance, fertilization, weed control, or pest control, we have the expertise and experience to deliver the results you want.
Our team of lawn care professionals is highly trained and experienced in all aspects of lawn care. We use only the best equipment and products to ensure that your lawn receives the highest quality care possible. We take pride in our work and are committed to delivering exceptional results that exceed your expectations.
At Pro-Grass, we believe that a beautiful lawn is not just a luxury, but a necessity. A well-maintained lawn not only enhances the beauty of your property but also adds value to your home. That's why we are dedicated to providing our customers with the best lawn care services possible.
In addition to our lawn care services, we also offer landscaping services to help you create the outdoor space of your dreams. From design to installation, we can help you transform your yard into a beautiful and functional outdoor living space.
At Pro-Grass, we are committed to providing our customers with the highest level of service and satisfaction. We stand behind our work and guarantee that you will be completely satisfied with the results. Contact us today to schedule a consultation and learn more about how we can help you achieve the lawn of your dreams.
Overview of Pro-Grass complaint handling
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Pro-Grass contacts
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Pro-Grass phone numbers+1 (410) 561-1717+1 (410) 561-1717Click up if you have successfully reached Pro-Grass by calling +1 (410) 561-1717 phone number 0 0 users reported that they have successfully reached Pro-Grass by calling +1 (410) 561-1717 phone number Click down if you have UNsuccessfully reached Pro-Grass by calling +1 (410) 561-1717 phone number 0 0 users reported that they have UNsuccessfully reached Pro-Grass by calling +1 (410) 561-1717 phone number
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Pro-Grass emailsmattsmith@prograsslawncare.com99%Confidence score: 99%information@prograsslawncare.com96%Confidence score: 96%Supportseanbrown@prograsslawncare.com95%Confidence score: 95%
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Pro-Grass address1941 Greenspring Dr, Timonium, Maryland, 21093-4158, United States
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Pro-Grass social media
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