Menu
Write a review
File a complaint
Pro-Grass Profile

Pro-Grass

www.prograsslawncare.com

Learn how the rating is calculated

1.0

Overall reputation rating based on reviews and complaints

Pro-Grass earns a 1.0-star rating from 0 reviews and 1 complaints, indicating that most lawn care clients are dissatisfied with lawn maintenance services.

Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Latest Reviews and Complaints

ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Pro-Grass I got an email from Pro-Grass, Inc

I got an email from Pro-Grass, Inc. on March 18th, 2022, sayin' they serviced my lawn. I called up Sean Brown to ask why they did that, and he said it's 'cause I didn't cancel from last year's service, so they automatically come out the next year. But I never agreed to that, and they never told me about it. So I told him to cancel my service. Then on April 20th, I got another email sayin' my account was past due and I had to pay. But I didn't agree to any service, so I ain't payin' for somethin' I didn't agree to. They don't have a contract signed by me for 2022. They just sent someone to my house and now they're tryin' to make me pay for it. I asked Lee Ann White, the office manager, to show me proof of a signed contract by me and video proof of a visit on March 18th, 2022. This business ain't tellin' people everything upfront and hopin' they don't check their email and just pay for somethin' 'cause of some automatic renewal loophole. I ain't payin' for a service I didn't agree to or sign off on.

Read full complaint
Hide full review

Pro-Grass Reviews and Complaints

Looks like Pro-Grass has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review     Leave a complaint
Subscribe to receive notifications of all new customer feedback

Pro-Grass complaints: history and resolution overview

Pro-Grass has received 1 complaints on ComplaintsBoard. The first reported case, I got an email from Pro-Grass, Inc, was published on Jun 13, 2023, and the most recent complaint, I got an email from Pro-Grass, Inc, was posted on Jun 13, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

👉  Submit a complaint about Pro-Grass

Is Pro-Grass Legit?

Pro-Grass earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Pro-Grass to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Pro-Grass is known for their high standards and safety. If you're thinking about dealing with Pro-Grass, it's wise to check how they handle complaints.

We found clear and detailed contact information for Pro-Grass. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Pro-Grass has claimed the domain name for prograsslawncare.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Prograsslawncare.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Prograsslawncare.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Prograsslawncare.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from Pro-Grass, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • The website belonging to Pro-Grass has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service