Menu
Write a review
File a complaint
Pro-Grass Profile

Pro-Grass

www.prograsslawncare.com

Learn how the rating is calculated

1.0 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Latest Reviews and Complaints

ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

Pro-Grass I got an email from Pro-Grass, Inc

I got an email from Pro-Grass, Inc. on March 18th, 2022, sayin' they serviced my lawn. I called up Sean Brown to ask why they did that, and he said it's 'cause I didn't cancel from last year's service, so they automatically come out the next year. But I never agreed to that, and they never told me about it. So I told him to cancel my service. Then on April 20th, I got another email sayin' my account was past due and I had to pay. But I didn't agree to any service, so I ain't payin' for somethin' I didn't agree to. They don't have a contract signed by me for 2022. They just sent someone to my house and now they're tryin' to make me pay for it. I asked Lee Ann White, the office manager, to show me proof of a signed contract by me and video proof of a visit on March 18th, 2022. This business ain't tellin' people everything upfront and hopin' they don't check their email and just pay for somethin' 'cause of some automatic renewal loophole. I ain't payin' for a service I didn't agree to or sign off on.

Read full complaint
Hide full review

Pro-Grass Reviews and Complaints

Looks like Pro-Grass has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review     Leave a complaint
Subscribe to receive notifications of all new customer feedback

Overview of Pro-Grass complaint handling

Pro-Grass reviews first appeared on Complaints Board on Jun 13, 2023. The latest review I got an email from Pro-Grass, Inc was posted on Jun 13, 2023. Pro-Grass has an average consumer rating of 1 stars from 1 reviews. Pro-Grass has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Pro-Grass Category
Pro-Grass is ranked 69 among 72 companies in the Garden and Landscaping category