Precision Tune Auto Care #55-03
reviews and complaints

I went to Precision Tune Auto Care #55-03 on 9/25 to get an oil change for my wife's *** 300. When we picked up the car, we saw a big crack on the windshield that started from the top and went halfway down. We talked to ***, the Co-owner, and he said that it probably happened in the parking lot after the oil change, and it's not his fault. We paid $150 for the oil change, and now he wants us to pay over $400 to replace the broken window. We asked if he could at least pay half, but he said it's not his problem. Our invoice number is ***, and my name is *** (***).

I went to this place to get my oil changed on April 1, 2022. The guy at the desk said my car needed 6 qts of oil, but I told him I never heard that before. He said he would ask the guy doing the oil change. The guy doing the oil change said it only needed 5 qts and did the oil change and 21 point inspection. He said I needed an air filter for $17, so I said yes. Two months later, my car started making a rattling/knocking noise under the hood. I called a mechanic and he said there was no oil on the dip stick. He said to put 3-4 qts of oil in the car to see if the noise would stop. I did, but the noise didn't go away. He said I needed a new engine. I talked to the manager and co-owner, but they said I had a leak or it burned off. I asked how it could burn off so quickly and they didn't have an answer. They said I had to pay for a rebuilt engine. I didn't go over the mileage or date for an oil change and didn't see any oil spots. My oil notification or red light didn't come on.