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PowerSportsMax.com Customer Service

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PowerSportsMax.com

9448 Rush St.
South El Monte
California
United States - 91733

Customer Support Phone Numbers

1888 473 9826(Customer Service) 3 1
+1 626 575 3768(Head Office) 1 2
Mon7:00 AM - 5:00 PM
Tue7:00 AM - 5:00 PM
Wed7:00 AM - 5:00 PM
Thu7:00 AM - 5:00 PM
Fri7:00 AM - 5:00 PM
SatClosed
SunClosed
Plus

PowerSportsMax.com Complaints & Reviews

PowerSportsMax.com / received a damaged moped #295591

Re
May 03, 2019

I have received a broken moped almost a month ago. They (shipping company) have delivered a damaged moped. Unfortunately somebody from my household has signed for it, not knowing she has to inspect since I was at work. She assumed that would be it. There was lots of damages, from the the...

PowerSportsMax.com / service regarding sending wrong item and not trying to correct the wrong

Ml
Jan 04, 2019

I ordered a hoverboard for a Christmas gift for my son. I ordered a black 8.5" all-terrain hoverboard on 12/5/18. Got an email saying order was received and later a follow up saying it was being shipped. On 12/12/18 I got a red 6" hoverboard instead. I immediately emailed the company to...

PowerSportsMax.com / 3 electric atvs tao e1 500 watt

Pa
Dec 22, 2018

PowerSportsMax.comI placed an order on 11/30/18. I received the order on 12/10/18. The boxes had damage on them. One had major damage to the box but we found the only damaged was a hole in the battery box. On one of the others the front and rear fairing were broken, the battery box was busted and the chain...

PowerSportsMax.com / 125 cc go cart

Sc
Nov 29, 2018

No, no, no, no, no, no, no, no... Do not buy anything from this place. The hundreds of reviews (yelp, bbb, google etc.) telling you to stay away from this place are for real. Do not ruin your family's christmas!!! I just wish my wife would have read them before she bought the 125cc go cart...

PowerSportsMax.com / 3 four wheelers

Er
Nov 24, 2018

We purchased 3 four wheelers on Thanksgiving night online. We called to cancel within one hour. No one answered the phone after countless tries. When we reached them the next morning, we were told that order could not be cancelled cause more than an hour and order was already sent to...

PowerSportsMax.com / atv-f024 60cc kids atv

Ga
May 17, 2018

I bought 2 of these. 1 came missing a bolt, just went and bought a new 1. Then as my boys started riding things just became loos and the brakes kept tightening up. Now 1 of them sounds like something came loose either in the clutch or lower motor. I have tried to call their toll free...

PowersportsMax / go cart

Ke
Dec 26, 2017

PowersportsMaxY'all sent the wrong one I Pacific say I want the mini xrxs but you sent the regular xrx cause the woman try sell me something I didn't want and still sent the wrong and Bill me the wrong go-cart all call or monitor and record can u please send me the right size go-cart my girl couldn't...

PowersportsMax / 110 cc atv

Ch
Dec 23, 2017

We received our 110 ATV two days ago. Dated dec. 21.2017. with purchase Before Christmas it's States manual and tool kit, gloves and handlebars and goggles are free with order. However we did not receive a manual with instructions nor the tools to builf this ATV. Nor any of the free item...

PowersportsMax / tao tao boulder b1 110 cc atv

Ma
Dec 18, 2017

I purchased 3 of these for my grandchildren for Christmas back in early Sept. they arrived and were stacked, so we left them that way until about a month ago. Then my husband put them together, we noticed one of the tires were flat and thought we just needed to add air. However, the tire...

PowersportsMax / atv

Da
Oct 12, 2017

My brand new all-terrain-vehicle will not start. The instruction manual is useless. Printed in pidgin English, black and white photos that are undecipherable. Nothing seems to match my vehicle. Customer support absolutely useless. Multiple phone calls get cut off. Received ONE call back...

PowersportsMax / the motorcycle they sent me from day one will not stay running.

M1
Oct 05, 2017

Buyer beware. This is a completely unethical business. It takes multiple calls before you can reach someone. After many attempts to get an RMA agreement statement so I can return the bike it still has not been provided. (Juan/Mgr of something) lied to me about when he would send the...

PowersportsMax / order a hover returned and no refund issued

Mo
Aug 16, 2017

Donot buy from this company... I REPEAT DO NOT BUY... Purchase my son a hover board for Christmas it wouldnt charge. Called no one would answer. Got the return email address got a return ticket. On January 3, 2017. They have the board and i still havent got my return for over $400.00. They...

PowersportsMax / powersports mac

Sh
Aug 03, 2017

Pit bike worked for 15 min then never started again. Hung up on 11 times warranty? That's a joke company needs to go out of business. 10 year old grandson is crushed. Have had it in shop 3 times trying get it started. Repeated calls to company result in cursing and Snyder remarks then they...

PowersportsMax / no refund for inferior products, worst customer service.

Lo
Jun 05, 2017

Warning! Stay away from this company! I ordered a muffler for my scooter. The muffler did not fit. I obtained an rma, sent the muffler back, and now, one month after the muffler was delivered back to the company, still no refund. I have attempted to contact their "customer service" people, and...

PowersportsMax / powersportsmax 110 pit bike

Th
Jun 01, 2017

Purchased pit bike 110, 3 days of short rides, 3rd gear failed. Had to disassemble and ship back the engine for repair. Now the following summer after a day of riding same thing happened 3rd gear failed. I submitted a tech form, a week later received the email to call Mike or Anthony, it's been...

PowersportsMax / did not get 4 wheeler delivered and was treated bad

Mi
May 19, 2017

Worst company every over 196 complaints with better business bureau. We bought a 4 wheeler 7 days ago, today they tell us it is sitting on a dock 8 hours from our home and if we want it we have to go get it or pay and additional $200 in shipping to get it to us, we alreay paid $200...

PowersportsMax / atv

Ja
Apr 23, 2017

I ordered a dirt bike from them on the 12/26/16 at 2:45 pm without paying for expedited shipping. On 12/27 I called 4 times without anyone answering the phone and then I emailed and cancelled my order at 8:29 am. On 12/28 I get an email saying that my order was shipped. I called the...

PowersportsMax / atv and customer service

Si
Feb 22, 2017

I purchased a ATV from this company on February 17, 2017 and it came all scratched up, battery was no good, and it was missing screws. I tried to call technical support and was hung up on. After about 15 attempts I called my credit card company to let them know what problems I was having...

PowersportsMax / this company's service is a total scam!!!

Th
Feb 09, 2017

My order, # 203955 has had engine issues only a month into my kid ridding it. Now that is not what my complaint is about. My complaint is about how your customer service has treated me. I have send 10 emails over 11 days with no response. I finally got someone on the phone who said he wa...

PowersportsMax / two kids dirt bikes

Br
Feb 02, 2017

I ordered two dirt bikes for my kids back in September. First time out parts started falling apart brake levers came loose exhaust fell off the choke would never work correctly. One of the dirt bikes had an oil leak from day one, called the company to try to get all these parts fixed or...

PowersportsMax / do not buy from them

Ro
Jan 09, 2017

1/8/17 Customer service is a joke they just hang up on you. They are not helpful at all and will not take your call if you have a complaint. Be prepared to drive to trucking company to pick up your item because they won't deliver like promised. All I wanted was for them to replace tire and...

PowersportsMax / powersportmax

Al
Jan 09, 2017

Do not order any thing from this company. I have over 50 calls and they hang up on you after you order and the money is in there hands. Do not expect any customer service. Be warned. If any thing is defective or you need any help putting there products together you are on your own. Plan on...

PowersportsMax / poor business ethics and terrible customer service

Dh
Jan 06, 2017

Do not buy from this company!!! I wish I saw the reviews before I purchased from this company!! We purchased a go kart on december 15th... I never got an email with a receipt or shipping information so I called and after 4 attempts I got through to a guy who proceeded to tell me that he...

PowerSportsMax.com / gokart

Ri
Dec 27, 2016

I ordered a 125cc GoKart for Christmas and I was fine with some assembly but it came with no directions worth reading. They say that they have great customer service and support but NOT the case. Come Christmas morning I tried to start the cart and the throttle cable is broken. I've...

PowersportsMax / go karts gk-f007, f008, and f031

Me
Dec 27, 2016

On November 17th of 2016 order#  199676 was placed on the Powersportsmax website for  (2) GK-F007 GO KARTS ($989.95 EA) and (1) GK-F007 ($779.95) With a residential shipping fee of $719.95. After the order was placed and the mailed certified check was deposited by the company. I received a...

PowersportsMax / kids quads

Ri
Dec 15, 2016

PowersportsMaxOrders 2 kids quads. Received them a few weeks later. One crate was smashed so bad. Like some ran into it purposely with a forklift or gripped it from a very high location. Emailed the photos of a broken footrest, scratched rack to bare metal and a scratched and gouged rear axle. Mind you...

PowersportsMax / hoverboards

Ke
Dec 13, 2016

PowersportsMaxThis company is completely unreliable and unprofessional. They tout that they give military discounts, which is not true. I ordered my items on 11/28. Was told on 12/8 that they would be shipped the next day but that they no longer had the colors I wanted in stock. I changed the colors I...

PowersportsMax / never received my order

Th
Dec 13, 2016

I been waiting on my order Since I put it in on November 25 2016. First it was sent to the Wearhouse for put not pick up by ups I was given a tracking information but still no package so now it's week two and I received a email about the company don't have the color so right now I am at...

PowersportsMax / gk-t008 110cc

La
Dec 06, 2016

I purchased a Go-kart from Powermotor Sports in California. I'm a resident of Alabama. Being a single parent the price was very expensive but it seem to be a great quality. No where on the site did it say I had to assemble the Go-Kart myself and not 1 instruction manual or tools as it say...

PowersportsMax / sells broken merchandise - poor customer service

Dm
Nov 15, 2016

I purchased and electric ATV from Powersports Max. It worked for an hour and then broke. After 2 months, all I have received is a back of 2 ball bearings with a note to call a mechanic friend. If you want to try and get a refund, I have to ship back the ATV which will cost over $200 and no...

PowersportsMax / 50cc scooter moped

Ch
Apr 16, 2016

THEY ONLY POST GOOD REVIEWS ON THEIR SITE. this one was ignored - You get what you pay for I guess. Shipping was fine but once we put everything together, followed all the instructions, it still will not start. The seat does not open and several people have tried, scooter owners even. The...

PowersportsMax / go kart

Re
Jan 12, 2016

Wish I would have read al of these complaints before I bought this. This company is so bad . im not going to go on about what happen bc its been so much it would take me so long to write it all . but please listen and busy from another company... very very very bad

PowersportsMax / poor customer service, unethical behavior

Re
Dec 29, 2015

We bought our kids 4 wheelers from this company. One came in a damaged box and has 2 tires that don't hold air, the other came without the accessories that were to be included. We made multiple calls with messages left as to what the problems were over a two week period of time. Our phone...

Powersports Max / go kart order

Re
Dec 23, 2015

Unfortunately I didn't read these reviews. Purchased a go kart & received a piece of junk. As soon as I opened the box Parts fell out of the crate. The tires do not hold air. The Instructional CD doesn't have my model to help with assembly. There is no instructions or material to identify...

PowersportsMax / bad company

Wd
May 14, 2015

I ordered a four wheeler which was not the right one I called the company back the rep had an attitude with me like I was in the wrong I shipped the four wheeler back in Feb it is now May still no bike no money I called months after months got hung up on was on hold for hours I finally got...

PowersportsMax / no refund and damaged item

Je
Dec 12, 2014

I ordered a GoKart for all three of my kids 3 weeks ago. I showed up Damaged and I refused delivery. Its been that long since I have been calling and get a different story every time on my refund. I have explained over and over again this is my Kids Christmas money. I have had very rude...

PowersportsMax / scam

Do
Jul 24, 2014

I bought a 300cc scooter online, in early 2014, paying with my Bank of America credit card, paying $1, 890. When it arrived, I found out that it was a 2012 model instead of a new one. We realized that the front fender was damaged, the front grill was damaged, and the windshield had a major...

PowersportsMax / poor service and product

Cr
Jun 29, 2012

We purchased a go kart from Powersportsmax on 11/25/2011 as a holiday gift for my 3 sons for $1050 (cost + shipping). My children have had a total of 3 hours of ride time on this go kart. From day 1, it's had nothing but problems which we've communicated to the company on over 30...

Deeal,inc Or Powersportsmax.com / products/customer service

Ka
Apr 28, 2012

After 3 months of reviewing different mopeds, I was so excited when I saw one from this dealer. We ordered it, paid for it and arranged to drive down and pick it up so that they could show us the scooter and we could make sure everything worked. My husband and I both talked to different...

PowerSportsMax.com / terrible product, no customer service

Be
Dec 29, 2011

(First delivery attempt, never showed up: 2nd attempt had the same experience as other reviewer;sent on a semi, couldn't make it down my driveway so I had to drive down and put it in the back of my minivan with one delivery guy, so I had to help move it into my car) When we finally...