CB Restaurants and Dining Portillo's Complaints #2-21

Portillo's review: Strawberry shortcake

Favia of Chicago, US

Nov 20, 2023 12:28 pm UTC

I had placed a catering order and picked it up on Sunday Nov 19th Beef, sausage peppers bread and cake. The strawberry shortcake was for a 70th birthday. The cake was awful, to say the least! This was always one of my favorite desserts which is why I requested it for my 70th birthday. The cake seemed like there was a layer of wax throughout the middle of the cake. It truly was awful. We ended up throwing it out. So disappointed. Did you guys change recipes or something? If so, please go back to the original recipe.

My contact information

Jane Favia

[protected]

[protected]@hotmail.com

Claimed loss: I would like a refund or coupon for future order of food.

Desired outcome: cost of the full pan of strawberry shortcake.

Portillo's - Strawberry shortcake - Photo 1

Portillo's - Strawberry shortcake - Photo 2

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