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PopJulia

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PopJulia Complaints 8

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9:35 am EDT
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PopJulia Misleading Product Description and Costly Return Policy: Beware of PopJulia's Cotton/Polyester Dress

I saw this top/dress on PopJulia and it looked really nice. The design was lovely and I was excited because it said it was made of cotton/polyester. I prefer clothes with some cotton in them, so I thought this would be perfect. The item arrived pretty fast, which was great. When I opened the package, I didn't even need to check the labels, there were two of them. I could tell just by touching and smelling the fabric that there was no cotton in it at all. It had this awful plastic smell. The label sewn into the seam said it was 95% polyester and 5% Spandex, while the other label tied onto it said it was cotton/polyester. I didn't bother reading the return details when I bought it because I was just so excited to find something I really liked. That was a huge mistake! Turns out, I have to send the item back to China, even though I received it from Stonebridge United Limited in Portsmouth. No wonder it arrived so quickly! So now, not only did I waste £29.38, including shipping, on something I will never wear, but it will also cost me between £16.95 and £62.85 just to return it! I want to warn other buyers to be careful!

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9:06 am EDT
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PopJulia Warning: Popjulia - Shady Business Practices and Scam Alert! Don't Fall for Their Bogus Items and Denial Tactics

So, I reckon it ain't just about the dough no more. Now it's all 'bout puttin' an end to them shady business practices. Just a heads up for y'all lookin' to place an order with 'em - YOU GONNA LOSE YOUR CASH. They gonna send ya some bogus item, and you ain't gonna be able to send it back to China 'cause the shippin' costs a fortune and don't make no sense. And if ya do decide to ship it back, they gonna deny ever receivin' it. No matter how ya slice it, you gonna be outta luck.

After strugglin' with 'em for a good ol' 5 months, I done filed a complaint with the Federal Trade Commission and reported their scammin' ways to econsumer.gov as an international scam. I'm gonna keep y'all posted on the progress of the investigation and update my review every now and then.

WE GOTTA JOIN FORCES TO PUT AN END TO THESE CROOKS! DON'T GIVE UP! Shoot me a message if ya need a witness to their fraudulent activities for your case.

Oh, and a little note to the Popjulia representative: Don't waste your time or mine with them generic responses. I ain't interested in 'em.

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8:17 am EDT
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PopJulia PopJulia: The Worst Online Store Experience Ever! Stay Away from This Nightmare

This online store, PopJulia, is absolutely the worst. I had the worst shopping experience ever, and I strongly advise against buying anything from them. Let me tell you about my ordeal: I placed an order for 8 items and paid a whopping $40 for express shipping. Can you believe it? But guess what? They sent everything separately, on different dates, one by one. I mean, why would they do that? It took them a whole week just to prepare my stuff to go out. And to top it off, two items were completely unavailable, even though they never bothered to inform me when I was placing my order. Can you imagine the frustration?

So, I decided to reach out to them via email. I sent them a bunch of emails, expressing my disappointment and requesting a refund for those two unavailable items. I mean, I didn't have the time to wait for an extra couple of weeks! But guess what they did? They charged me a ridiculous 15% cancellation fee for items that were out of stock! Can you believe the audacity? It wasn't my fault that they didn't have those items in stock, and they never bothered to inform me about it. But hey, let's move on to the items that I actually received. Brace yourself, because it's not pretty.

The items I received were absolute trash! Nothing even remotely resembled how they presented it on their website. The quality was poor, and the styles were completely different from what was shown in the pictures. I mean, how can a store get away with this? It's beyond me. I genuinely hope that people will wise up and stop buying from this cheap store. They deserve to go out of business.

If I had the option, I would rate my overall experience with PopJulia as -100. That's how terrible it was. I wouldn't wish this shopping nightmare on my worst enemy. Stay away from this store, folks. You've been warned.

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Is PopJulia Legit?

PopJulia earns a trustworthiness rating of 23%

Assess your risks. Protect your personal information when dealing with PopJulia.

Our conclusion: After careful review, ComplaintsBoard concludes that PopJulia has trust issues, raising doubts about their legitimacy. We highly recommend being cautious and doing some research before engaging with PopJulia. If you have had a negative experience with PopJulia, let ComplaintsBoard know by filing a complaint.

Based on our evaluation, PopJulia has resolved only 0% of 8 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

An inactive or unused popjulia.com can be a sign of a potentially problematic or fraudulent business. If you made a payment to a website that appears to be inactive or not in use, it could indicate that the company is not operating as it should, or that it is no longer in business. This could also be a sign that the company is not following through on its commitments to customers, such as providing the products or services that were paid for.

The website belonging to PopJulia has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

We conducted a search on social media and found several negative reviews related to PopJulia. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Popjulia.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
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PopJulia Warning: PopJulia Review - Scam Alert! Don't Fall for Their Deceptive Practices

Before you go ahead and spend your hard-earned money, take a moment to check out the reviews for PopJulia. Trust me, it's worth it. And if you do decide to make a purchase, make sure to use Paypay so that someone else can be in the know about this scam. Paypal will reach out to the company and try to help you get a refund. Trust me, if your finances are tight, you're basically gambling with your money and you're bound to lose.

So, here's my story. I ordered two pairs of shoes on November 30, 2017. I tried to get in touch with the company from December 30, 2017, to January 6, 2018, but no luck. Finally, on January 10, 2018, I contacted Paypal for assistance in getting a refund. It wasn't until January 21, 2018, that I received one of the two items I had ordered. Can you believe it? It took them a whopping 7 weeks (or 35 business days) to deliver just one item! And to top it off, the shoes were smaller than the size I had ordered and the quality was just plain awful.

But wait, there's more! On February 8, 2018, I requested a refund through Paypal for the shoes that I never received. According to PopJulia, all the items had been shipped and they even asked Paypal to stop the refund request. Can you believe the audacity? They clearly don't care about their customers and seem to be on the lookout for unsuspecting individuals to scam. It's a shame, really.

So, my advice to you is simple: don't become another victim of this company's scam practices. Spread the word and let others know about the shady dealings of PopJulia. Trust me, you'll be doing everyone a favor.

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PopJulia Frustrating Experience with PopJulia: Delays, Wrong Size, Poor Quality, and Lack of Communication

I recently ordered a pair of boots from PopJulia, and let me tell you, the whole experience has been a bit of a rollercoaster ride. First off, when I got the confirmation email, there was no mention of when my boots would actually arrive. I mean, come on, isn't that something they should include? Anyway, this was on the 19th of October.

So, fast forward to the 26th of October, and I still hadn't received my boots. I decided to shoot them an email to see if they could give me any information about the delivery. Three whole days later, they finally got back to me, saying that it would take anywhere between 7 to 12 days for my parcel to arrive. Okay, fine, I can wait a little longer.

But guess what? Just two days after that, I received another email from them, saying that my parcel would now take 10 to 20 days to arrive. Seriously, can they make up their minds? It's like they're playing a game with my patience.

Finally, on the 6th of October (yes, it took that long), my parcel arrived. But guess what? The boots were the wrong size! And to top it all off, the quality was just not up to par. So, naturally, I decided to return them.

Now, here's where things get even more frustrating. I checked their website for information on how to return the boots, and guess what? There was absolutely no information available. I mean, seriously, how hard is it to provide some basic instructions?

So, I sent them an email on the same day, asking for guidance on how to return my parcel. And you know what? They took two whole days to reply, telling me that I needed to send a request and that I would receive an authorization by email. Great, more waiting.

After I sent the email requesting the return, I received another email from them, saying that they would get back to me within 72 hours. Are you kidding me? Do they not understand that I'm already fed up with waiting?

According to their policy, I have 15 days from the delivery date to return the boots. But honestly, if it takes them three days just to respond to one email, and they don't even provide clear instructions on where and how to return the items, I'm afraid I'll miss the deadline and lose my chance to get my money back.

Oh, and here's the cherry on top: I have to pay for the shipping fees myself. Seriously? After all the trouble I've been through, they expect me to foot the bill for their mistakes?

Overall, my experience with PopJulia has been nothing short of a headache. The lack of communication, the delays, the wrong size, the poor quality, and the lack of clear return instructions have left me feeling frustrated and disappointed. I definitely won't be shopping with them again, and I would advise others to think twice before making a purchase from their website.

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PopJulia Unreliable Company with Poor Quality Control and Customer Service

I bought a dress from the website popjulia.com on December 24, 2017. I paid extra for expedited shipping, expecting it to arrive within 7-10 days. However, I didn't receive it until January 18, 2018.

When I finally got the dress, I was shocked to see that the size didn't match what was listed on the website. For instance, the length of the received item was 34 inches instead of the 38.2 inches stated on the web. The bust measurement was 33 inches instead of 35.4 inches, and the waist was less than 29 inches instead of the advertised 32.3 inches.

I decided to email them and request a return or refund due to their poor quality control. However, they responded by asking me to pay for the return shipping. It's absolutely ridiculous that they expect the customer to bear the cost for their own mistakes and lack of quality control.

The return shipping fee would almost equal the amount I paid for the dress. Moreover, the numerous back-and-forth emails I had with them after receiving the item left me disappointed. I even took pictures of all the measurements to prove my point. In the end, I chose not to waste my time dealing with the uncertainty they might create during the return process.

Doing business with this company is highly unreliable, and their careless approach to customer service is completely unacceptable.

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PopJulia Terrible Experience: Delayed Delivery, Incorrect Sizes, No Customer Support, and Refusal to Refund

I bought like $150 worth of stuff from this company, right? And let me tell you, it took like a whole six weeks for my stuff to show up. I mean, come on, that's a long time to wait, you know? And when my stuff finally arrived, guess what? The sizes were all messed up, man. I ordered a 2XL, which is like a big size in America, but when I got the stuff, it was like tiny, like small and extra small by American standards. Can you believe that?

So, I think these guys shipped my stuff all the way from China, you know? And when I tried to get in touch with them, there's no phone number to call, just an email. I sent them an email, telling them I wanted my money back because the sizes were all wrong, and guess what they said? They straight up refused, man. They told me to give the clothes to someone skinny, like a real jab at my weight, you know? And that was it, end of the story. They didn't want to work with me at all.

And get this, they even said that if I wanted to return the stuff, it would cost me more than what I paid, because of customs and all that. Can you believe the nerve of these guys? They're a bunch of liars, man. And you know what else? They don't even have any info about their company on their website. That's shady, right? Don't even bother using this website, man. The clothes you get won't be anything like what they show on the site, and good luck trying to get a refund. Seriously, watch out, guys!

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PopJulia Disappointing Dresses: Poor Quality, False Advertising, and Shrinkage - A Warning Review

I bought two dresses from PopJulia and boy, was I disappointed! I guess it's true what they say, you get what you pay for. I should have just started with one dress instead of going all out. Let me tell you, the fabric of one of the dresses was nothing like what I expected. The description made it sound so fancy, but in reality, it felt like a cheap poplin fabric. Ugh, it was hideous! And to top it off, the length was more like a long blouse than a dress, even though the measurements in the description said otherwise. Talk about false advertising!

But wait, there's more! The other dress I ordered was the right length and the fabric was somewhat decent, but it was a tad bit tight around the shoulders and bustline. I thought I could make it work, you know? So I decided to give it a gentle wash, using cold water and the delicate cycle. I even let it line dry, just to be extra careful. But guess what? It shrunk! Can you believe it? Now I wouldn't dare wear that dress outside of my house. What a waste!

When I tried to return the first dress through their website, I was shocked to find out that the cost of shipping would have been more than what I paid for the dress itself. Can you imagine? So, I ended up giving it away to Goodwill. And now, the second dress is also destined for the same fate. What a shame.

Honestly, I wouldn't recommend buying from this company unless you happen to be a Size 0 or Size 2. And even then, be cautious because the quality of their fabrics, based on my experience, is a total "bait and switch." Don't fall for it, folks. Save your money and shop elsewhere.

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Overview of PopJulia complaint handling

PopJulia reviews first appeared on Complaints Board on Sep 18, 2023. The latest review Misleading Product Description and Costly Return Policy: Beware of PopJulia's Cotton/Polyester Dress was posted on Oct 6, 2023. PopJulia has an average consumer rating of 1 stars from 8 reviews. PopJulia has resolved 0 complaints.
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    Jul 07, 2025
PopJulia Category
PopJulia is ranked 175 among 253 companies in the Apparel category

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