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Fruit of the Loom

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Fruit of the Loom Customer Service Contacts

1888 378 4829 (United States)
1800 567 7662 (Canada)
+1 270 781 6400 (United States)
P.O. Box 90015, One Fruit of the Loom Drive
Bowling Green, Kentucky
United States - 42102
Canada
207 – 2550 Argentia Rd, Mississauga, ON L5N 5R1
 
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Use this comments board to leave complaints and reviews about Fruit of the Loom. Discuss the issues you have had with Fruit of the Loom and work with their customer service team to find a resolution.

Complaints & Reviews

Fruit Of The Loom — Men socks

I bought a pack of 12 Fruit of the loom mens socks size 9 to 12 at Walmart and tried to wear a pair, But when I put them on they were extremely tight. After one hour I had deep indentations in my legs. It seems that the elastic doesn't stretch enough. I have never had a problem with your socks since I was a kid growing up. I am returning them to the store where I purchased them for a refund. I will try to find socks that are not so tight. Ben Benedetti Bartow Fla. 33830

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    Feb 27, 2020

    Fruit Of The Loom — ladies underwear

    I purchased from Giant Tiger in December of 2019 two packages of your ladies panty briefs 6 pack size extra...

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    Feb 18, 2020

    Fruit Of The Loom — women's micro mesh size 9 underwear bonus 5 pack

    I purchased 2 packages of your Breathable Seamless Micro Mesh size 9, bonus 5 pack underwear at Target. Both...

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    Fruit Of The Loom — cotton underwire bras

    I purchased several of your underwire, all cotton bras in 4 different colors. Every bra gets holes by the hooks. Same place on every bra. I'm so disappointed in this product as I love the all cotton. I looked for these exact bras online as was unable to find the all cotton with the underwire. These are so comfortable and was ecstatic when I found them. I'm asking for a replacement for these. Thank you

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      Fruit Of The Loom — women's bra

      i brought two Fruit of the Loom bras (that come in the two pack) a Walmart and one of the bra straps was made backwards--it twist on the back instead of laying flat (like it is suppose to). i am not going to wear a twisted bra strap and don't believe any other woman would.
      i would like a replacement bra--these are the only bras that i like and they fit good and they are comfortable.
      i have sent an email to the company and left a message today 08/12/2019.

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        Fruit Of The Loom — women's microfiber briefs

        December 2017, I purchased 2 boxes of the briefs...size 9 and I left for a month long trip to SE Asia January 9, 2018. Love them, they fit perfectly. I was going to Italy, leaving May 30th. Went to Walmart, found the exact same briefs, bought 2 boxes, took 12 brand new briefs. Again bought size 9. Of course I didn't try them on, I bought them for the trip and they were the same brief, same size. They are way too small, they didn't fit well, but I was stuck as I was not home in the USA. I wored them, washed them out, and the elastic broke in the waistband. I threw awy several pairs...and I didn't wear 6 of them...still rolled up...and back in the box. What the heck, I should not have had an issue with the briefs, your sizes should be consistent and they were not. They are not expensive underwear, however, not having comfortable underwear when traveling in a foreign country and doing a LOT of walking is not pleasant.

        Thanks for listening! I have pictures, comparing the size 9s I got a year ago and the size 9s I purchased for the trip. The new ones are definitely smaller.

        women's microfiber briefs
        women's microfiber briefs
        women's microfiber briefs

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          • Cu
            Cuminmypanties Aug 20, 2019

            My 1st scene I recorded I was wearing the bikini briefs seamless microfiber, and my daughter loves the thong cheeky and boy short panties and has been wearing the thongs since 6. We both want fruit of the bloom to make crotchless micro g strong things and start offering all size and style in see through nylon.

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          Fruit Of The Loom — womens black ankle socks

          I purchased 2 packs of womens black ankle socks. I assumed since they are fruit of a loom. That they we're going to be the best of the best. Since they are name brand. I was dissapointed. I used black socks for my job. It's part of my required uniform. I put a pair on. Off to work I go. Not even an hour had went by. My socks we're comming off inside my shoe. As I was walking into the front of my work. Those socks I purchased are the size of my foot. My shoe fit me perfect. None of that is even questionable. I would never wear anything that didn't fit me. I had to stay at my 8 hours shift really uncomfortable with this huge inconvieience. What a waist of money. I couldn't return them. I had to use them. That's all I had. I had no choice. The minute I had money to buy more new socks. I did! I purchased haines her way. I had a better experience. Hains socks are thicker did not slide once inside my shoe. Come on now guys. Your company has been around for years and years. I will never purchase any of your products ever again. I'm very dissapiontment in fruit of a loom products. Good day!

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            Fruit Of The Loom — men’s white a-shirt

            The A-shirts I bought were right size as also described on back of packaging. How ever the first one I wore the seam/ stitching on the bottom was on the outside of shirt, now the second one and the 3rd one I put on the bottom was so tight, much smaller than rest of shirt, the bottom seam started to break. Now these are not cheap to purchase, $14.98 for a 6 pack of A-shirts

            men’s white a-shirt
            men’s white a-shirt

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              Fruit Of The Loom — women's cotton brief panties, 6 pack qty-3 packs (total 18 panties)

              I purchased from Wal-Mart on March 3rd of 2019 three packages of you panty briefs. Basically ALL the panties waistbands tore away from the fabric, I have 3 pair that are still good!! I purchased a pkg of white (6pk), a pkg of black (6pk) and a pkg of heather (6pk). They were $8.98 a pk for a total of $26.46 for the 18 pr. I am very unhappy with this product!! I just purchased Hanes brand cotton briefs to replaced your product. I have bought Fruit of the Loom for decades, but not sure now if I will trust your product again for a future purchase. order #[protected]
              Online order
              Mar 3, 2019
              3 items
              $26.46
              Fruit of the Loom
              Women's Cotton Brief Panties, 6 Pack
              Average rating:4.2627out of5stars, based on217reviews
              217 reviews
              Fruit of the LoomWalmart # [protected]

              Thank You
              Patricia Johnson
              233 Corrington Circle
              Newfield, NY 14867
              [protected]

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                Fruit Of The Loom — boxer briefs

                I have been buying your product for many many years and today I have had enough of some of my boxers are made with the opening on the wrong side, the slit where you need to get into is way to the left side of the front. Now I realize that not everyone pulls their unit out the same way but I have to throw away at least one pair out of every new package out because the are just to hard to deal with. I will bet I have thrown away as many as 40 pairs of boxers over the years.
                I would like you to rectify this problem so I don't have to throw away new underwear.
                Now if the reason is that you make lefts and right hand boxers then mark the package so people can not only buy the ones that work for them but tell your workers to package them that way.

                Thank you jamie rosochacki
                Ps: I just want to get it out when I need to please help i'm stuck in a hole!!!

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                  Fruit Of The Loom — mens sweat pants

                  i have purchased at least 9 pairs of mens sweat pants recently, i have returned 3 pair back to Walmart. apparently the draw strings are put in differently and tack sewed in the back. when you wear them the drawstring comes out. date as of last pair returned is 4-7-2019. I did get to exchange them, but i have done this 2 other times. I am writing this in hopes you will find a solution to this problem. You cannot restring them back in. thank you

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                    Fruit Of The Loom — men’s boxer briefs

                    I recently purchased a 4 pack of your men's boxer briefs. After wearing a pair for several hours I came to the realization that men didn't design these because there's no fly for accessing the hardware. I thought maybe it was just one pair that had the fault in the package. Not! after further analysis all four pair have the same defect.

                    These must have been solely designed for the guys playing on Survivor where they wear the same pair of underwear for 40 days straight.

                    So for your future consideration to keep men as part of your customer base. You going want men's underwear to have a fly/access. It's a no brainer decision.

                    I have thrown away my package and receipt. If you can please forward me a package of boxer briefs with a fly I'll gladly return these with a defect.

                    Thanks
                    Tim Taylor
                    PO Box 608
                    Brownsville, CA 95919

                    E mail address: [protected]@gmail.com

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                      • No
                        No Escape Apr 13, 2019

                        TOOLMAN4591 is not alone NO MEMBER escape! Unreal!! found out today after driving miles stop at gas station and go to urinate NOPE NO ESCAPE? how in the world does this happen? ME TOO?

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                      Fruit Of The Loom — 6 pack of bikini briefs size 6 to 8 seamless stretch

                      I got a receipt and your pack of underwear fruit of the loom seamless stretch size 6 to 8 I just bought do...

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                      Fruit Of The Loom — mens boxer briefs

                      For at least 15 years I have purchased exclusively Fruit of the Loom brand boxer briefs. however, the last...

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                      Rock Falls

                      Fruit Of The Loom — kids socks

                      I just purchased a pack of 6 socks for my son. When I gave them to my son there was only 5 1/2 pairs of socks:( The packaging was not tampered with and I was not expecting to be missing one sock!!
                      Now I have to make an extra trip to the store and hopefully have no hassle in returning them. What nuisance. He was excited to get the new socks - too bad e has to wait until I have time to hopefully return/exchange them. This obviously missed the quality control department. Please feel free to send him new socks. size 9-2.5 Anklets FRB10204Q6 Black.
                      8146 Prince Edward Cres
                      Prince George, BC
                      V2N 3X7

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                        Fruit Of The Loom — men briefs underwear bad elastic

                        I brought I 2 packs of the men 3x color Brief's underwear I washed them TWO time and the elastic fell out of the under wear, underwear is to pricey for this to happen i'm very disappointed in your product I would like a replacement of these underwear I brought them at the Walmart in Gastonia NC in the Myrtle school area. or two pair of the underwear the elastic has fallen all the way out and on all of the rest of them you can see the elastic.

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                          Fruit Of The Loom — fruit of the loom womens bikini size 6 cotton underwear

                          I just purchased a pack of 6 bikini underwear and washed them. so far, two pairs have unraveled at the elastic waistline and I have not even wore them. I have noticed this in my other hipsters underwear that I bought a few months ago. I am very disappointed in your product. This is what I always purchase and just recently now I have had problems with two different packages. I do not feel it is worth my time sewing them myself, but I am angry I will be out the money having to repurchase new underwear. Also, I would not return underwear to store. That's why I am contact your customer service. I would greatly appreciate two coupons to replace the two packs of underwear I have had problems with.
                          thank you,
                          Barbie Smith
                          [protected]

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                            Fruit Of The Loom — beyondsoft (4 boxer briefs) size medium

                            I live in Canada
                            I bought fruit of loom men underwear 4 in Pack (beyond soft) size Medium for my son last week from Walmart Canada.one was missing stitches from one side..went to Walmart..they asked me to contact you in order to replace them..thank you in advance
                            My address
                            928 Westwood Dr
                            Belle River
                            Ontario
                            N0R1A0 Canada
                            My email
                            dr.[protected]@gmail.con

                            beyondsoft (4 boxer briefs) size medium
                            beyondsoft (4 boxer briefs) size medium

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                              • Updated by Rania Al qedrah · May 07, 2018

                                Bought them at Walmart Canada for my Son
                                Ripped in 10 days 😬Material shortlasing
                                Please replace them for us
                                Thank you in advance

                              Fruit Of The Loom — black packs of underwear

                              I have been a faithful fruit of the loom purchaser. I am a female that is involved in many events and...

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                              Moreauville

                              Fruit Of The Loom — mens pocket tee shirts

                              My husband has worn Fruit of the loom brand Boxers and T-Shirts for many years. January 2018 We purchased new...

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