21Threads
reviews and complaints

My experience with 21Threads (21threads.com) has unfortunately not been a positive one. I eagerly purchased a shirt from their online store a while back, with the intention of gifting it to my wife for her birthday. I was excited about this purchase and ordered it well in advance in order to give it plenty of time to arrive.

However, I found myself becoming increasingly frustrated with the slow delivery process and inadequate tracking information. The tracking information I was provided seemed to be fake, which was incredibly concerning and confusing, and to make matters worse, the company used DHL to ship my shirt, a courier service which I had previously had issues with.

As expected, my wife's birthday has come and gone, and I still have not received the shirt I purchased. I am disappointed with the lack of follow-up or support from 21Threads and feel left in the dark about the status of my order.

It is unfortunate that my initial excitement for this product has turned into a negative customer experience. As a customer, I expect better communication and service from any company I choose to do business with. I truly hope that 21Threads takes steps to improve their delivery process, and customer service, to prevent future issues like the one I have faced.

My experience with 21Threads (21threads.com) was not a pleasant one, to say the least. I made an order well in advance, and according to their website, it was supposed to take a maximum of six days to ship. However, after placing the order, I didn't receive any confirmation on its status, leaving me feeling unsure and concerned.

As time passed and my order still had not shipped, I decided to reach out to their customer service team. I made a complaint, and finally, my merchandise was shipped out. However, to my great disappointment, I found out that my items would only arrive three days after Christmas - which, as you can imagine, created a lot of frustration on my end. After all, I had ordered Christmas shirts to wear during the holiday season!

To make matters worse, when I tried to cancel my order, my emails went unanswered. I felt ignored and undervalued as a customer, which only added to my rising discontent. Overall, this was the worst online shopping experience I've ever had.

I had originally been drawn to their website by a BOGO (buy one, get one) offer. However, even this enticing deal was not fulfilled. I was extremely disappointed that I was not able to take advantage of this promotion that was the main reason for my purchase.

As a result, I will no longer be ordering from 21Threads, and I plan on returning the merchandise I received. Overall, this experience has left me feeling extremely upset and dissatisfied with the company.

I had a truly terrible experience with 21Threads (21threads.com), and I feel compelled to share my story with others so that they can avoid having a similar experience. If I could give this company zero stars, I would - unfortunately, that's not an option.

To start, my order was placed on May 28th, and as I write this review, it's well past the extended amount of time that was promised for delivery. When I hadn't heard anything from the company, I decided to reach out and inquire about the status of my order - and I was met with nothing but frustration and disappointment.

Not only did it take forever for them to respond to my inquiry, but when they finally did, they had the nerve to tell me that my package had already shipped. This was clearly not the case, as the tracking number they provided showed that the package hadn't even made it to the post office yet. All of this amounts to nothing but lies, and it left me feeling completely betrayed and misled.

At this point, I have no faith in this company and I no longer want the items I ordered. I simply want my money back and to never have to deal with 21Threads again. I hope that others will be cautious when considering ordering from them, as my experience suggests that they are not a trustworthy or reliable company.

I recently had an interaction with 21Threads, and unfortunately, my experience was not a positive one. As a customer, I value good customer service and expect businesses to be responsive and helpful when issues arise. Unfortunately, that was not the case with 21Threads. Multiple attempts to get in touch with them, including phone calls, emails, social media posts, and live chats, went unanswered. It was frustrating and disappointing to not receive any response and it made me feel like customer service was not a priority for this business.

The reason for my attempts to contact 21Threads was to either apply a corrected promo code to my order or cancel it altogether. However, due to the lack of responsiveness, I was unable to get either of these tasks accomplished. As a result, I was left feeling frustrated and helpless. I have to admit that as a consumer, if I don't receive prompt and courteous support, I am much less likely to do business with that company again. The same is true for 21Threads. If this experience is not rectified, I will most likely return to the policy of not ordering anything from Facebook ads.

In conclusion, it is imperative for a business to be accessible to their customers, especially for support issues. It's essential to have an efficient customer service system in place to ensure that consumers' concerns are addressed promptly and effectively. As a customer, I understand that things can sometimes go wrong, but how a company responds to these issues makes a big difference. I hope that 21Threads can identify and rectify this issue to create a more positive experience for their customers in the future.

I recently had an outstanding experience with 21Threads, one of the most incredible companies I've ever come across. My 11-year-old son is a die-hard fan of Joe Exotic, but we couldn't find any Joe Exotic shirts that would fit him. However, 21Threads came to our rescue, and I can't express my gratitude enough.

Their customer service was phenomenal, to say the least. They responded to our emails swiftly and professionally, making sure to address all our concerns and going above and beyond to help us out. Eventually, they offered to make him a custom Joe Exotic shirt, using one of their Christmas Youth 3/4 sleeve shirts that they had in stock. Imagine my excitement when I heard the news! My son will not only have a new Joe Exotic shirt, but it will also be a unique, one-of-a-kind piece that no one else in the world has.

The attention to detail at 21Threads is something remarkable. Everything from the communication, the design, the quality of the material, and the timely delivery of our shirt came together seamlessly. They truly care about their customers, and I was left with a sense of fulfillment after seeing how much joy this shirt brought into my son's life. Being a mom is never easy, but when you find a blessing like this, it changes everything.

In conclusion, I would genuinely recommend 21Threads to anyone looking for top-notch clothes and exceptional customer service. They put their heart and soul into every piece of clothing they make, and it shows. If you want to experience the warmth and kindness that this company brings, then look no further than 21Threads - they will exceed all your expectations!

I recently had the chance to try out 21Threads, an online clothing and accessory store that prides itself on offering cute, unique designs that you won't find anywhere else. However, my experience with them left me feeling frustrated and disappointed.

First of all, it took over a month for my order of three shirts and a cup to arrive, which was much longer than I anticipated. When I finally received my package, I was disappointed to find that all three shirts were too big, despite my following the sizing chart and ordering down a size as recommended. This was a major letdown, as I had been excited to wear my new items and show off their fun designs.

To make matters worse, when I inspected the shirts more closely, I noticed that one had a hole in the collar area due to poor stitching, and the other had a defect in the ink, which hadn't gone all the way through the print. I was really disappointed with the quality of the items - they definitely did not live up to my expectations, especially given the cost.

But what was most frustrating of all was the complete lack of customer service from 21Threads. I sent no less than FOUR emails to their customer service team, but received no response whatsoever. I also attempted to use the live chat feature on their website, but was met with silence every time. This total lack of communication made me feel abandoned as a customer, and I was left with no idea how to return the items or express my dissatisfaction.

At this point, I can't see myself ever ordering from 21Threads again. The cute designs and unique products are definitely attractive, but if the customer service and quality of items are lacking, then it's just not worth the investment. Don't make the same mistake I did - look elsewhere for your clothing and accessory needs.

Are you in the market for new and trendy T-shirts? 21Threads is an affordable clothing company that offers a range of high-quality products for both men and women. If you're looking for something stylish, look no further as this store has plenty of options for you to choose from.

Unfortunately, my experience wasn't as great as I hoped it would be. When I attempted to make a purchase, there was a promotion advertised on their website running that was buy 1, get 1 free on T-shirts. I was pleased with the deal and added four T-shirts to my cart. However, when I reached the checkout, I realized that the promotion wasn't applied to my order. After emailing their support team, they did make the required correction and my purchase went through successfully.

However, when my package arrived, I noticed that the bottoms of the shirts had a puckered imprint that was noticeable. I could tell that this was probably due to the printing process. It was disappointing to see this defect, especially since the T-shirts looked fantastic in every other aspect. Also, the package surprisingly didn't contain a packing slip. The only way I could track my order was through my confirmation email.

I'm sending the shirts back to the company, which is also a strange process that I haven't encountered before. I'm hoping to receive a complete refund of my purchase price at some point. Although I loved the shirts and their quality, I can't risk trying to order replacements since my first experience was not great.

In conclusion, if you're looking for stylish T-shirts at affordable prices, check out 21Threads. However, be forewarned that you might have a different experience than I had.

I recently had the opportunity to check out 21Threads (21threads.com), an online retailer offering a wide selection of trendy t-shirts, and I have to say, I had mixed feelings about my experience. As someone who loves sassy t-shirts and fun designs, I was excited to take advantage of a great deal they were offering on a mystery 3 pack. However, the results were somewhat disappointing.

Out of the three shirts I received, I unfortunately will only be wearing one of them. While the design is cute and fits in with my style preferences, the quality of the shirt is quite poor. I received a white t-shirt with a design that I couldn't even read, and it was so thin that it was practically see-through. Needless to say, this shirt won't be seeing the light of day any time soon.

The second shirt in the pack says "Mom Life", which unfortunately isn't really applicable to my own life situation as a disabled grandmother. While I'm sure it would be a great fit for some shoppers, it's just not one that will work for me personally.

All that being said, I do want to emphasize that the price for the mystery 3 pack was really fantastic, and overall, I appreciate that 21Threads offers some unique and trendy designs that you can't always find elsewhere. However, I do think they could put a bit more effort into curating the items in their mystery packs - it felt a bit like they were just clearing out whatever was left in the clearance bin. All in all, I'm giving 21Threads a solid 3 stars - decent options and great prices, but room for improvement in terms of product quality and selection.

When it comes to online shopping, we all want our experience to be as seamless and hassle-free as possible. Unfortunately, my recent experience with 21Threads (21threads.com) fell short. While browsing their website, I came across a code that was meant to offer me a discount on my purchase. However, when I tried to use it, it turned out to be invalid. Thankfully, I was able to find another code that gave me an even better deal.

But my troubles didn't end there. When it was time to complete my order and make payment, the website on my desktop suddenly threw an error message that read "too many attempts. Try again later". This left me frustrated and annoyed. I had to quickly transfer my order to another device and start the transaction all over again.

I must admit, had I not promised my daughter that I would purchase her favorite goblets from 21Threads, I would have simply abandoned my cart and shopped elsewhere. But alas, I was determined to fulfill my promise.

Ultimately, what should have been a short and easy transaction ended up taking far longer than I had anticipated. Instead of taking just five minutes, it took me a full 45 minutes to complete my purchase. Needless to say, this was not a pleasant experience for me.

As a customer, I value convenience and efficiency when I'm shopping online. I hope that 21Threads takes note of my experience and works to improve their website's functionality and customer service. While I was able to make my purchase, it was far from a stress-free experience.

I recently had an experience with an online retailer, 21Threads (21threads.com), that left me feeling quite frustrated. Initially, I was drawn in by a special promotion they were advertising - a buy one, get one free deal. Excitedly, I filled up my cart with gifts for loved ones and headed to the checkout page to finalize my purchase. Unfortunately, I was disappointed to find that the promo code was no longer valid.

Despite feeling deflated that I couldn't take advantage of the offer I had set my heart on, I decided to go ahead with my purchase anyway - after all, I had spent a considerable amount of time selecting items for my friends and family. However, it wasn't long after I had completed my transaction and received my confirmation email that I saw the exact same promotion I had been unable to use being advertised again.

I realized then that it was probably just a ploy to lure customers onto their website, rather than a genuine deal that they were offering. Naturally, this left me feeling foolish and frustrated - I had wasted my time and money supporting a company that I didn't feel had been truthful with me. It made me wonder how many other people had fallen for the same trick.

Therefore, I would caution others against shopping with 21Threads. While their merchandise may be appealing at first glance, I personally wouldn't trust a company that uses such manipulative tactics to draw in customers. There are plenty of other honest and reputable retailers that are more deserving of your business, and I would advise seeking out those instead.

When I stumbled upon 21Threads.com, I was super excited to get my hands on some unique, digitally printed graphic tees that caught my eye. However, after placing my order and paying for the 2-3 business days shipping option, I was quite disappointed with how misleading the shipping process was.

It turned out that the shirts are custom-made on demand, and there is a 3-day lead time required to manufacture the shirt. So, even though I chose express shipping, I ended up receiving my order 5-7 days later. I was pretty frustrated, especially since I didn't see any information about this manufacturing process on their site. It would have been helpful for the company to be more transparent about their production process to avoid any confusion.

Moreover, I tried reaching out to their customer service team for a refund on my shipping costs, but received no response. This left a sour taste in my mouth, as I was expecting more from a company that prides itself on delivering quality products to their customers.

Overall, my experience with 21Threads was not the best. While I appreciated the variety of designs they had and the quality of their products, the lack of transparency around shipping and unresponsive customer service was a major drawback. I may consider making a purchase from them again in the future, but only if they make changes to their shipping policies and improve their customer support.

When it comes to ordering online, we all want to be reassured that our delivery will arrive on time and in perfect condition. Unfortunately, my experience with 21Threads was not up to par. I eagerly paid extra for an expedited delivery of some amazing Christmas themed shirts for my family. I even had a special plan to surprise them with the gift a day early. What a great way to spread some festive cheer, right? Well, imagine my disappointment when the delivery arrived well past its promised timeline.

Needless to say, this caused a great inconvenience. I was left with no option but to settle for regular delivery, which wouldn't even get to me until 11 months later. All my planning and excitement went down the drain, and I was left wondering why I had even bothered to pay the extra fees for the expedited delivery. All I wanted was to have a joyous holiday moment with my family, but that didn't seem to be a priority for 21Threads.

Despite my disappointment, I wouldn't want to end this review on a sad note. I have faith that 21Threads can still make amends for this bad experience. I strongly suggest that the company improves on their delivery timelines and customer service. This way, they can avoid upsetting other customers and maintain a good reputation in the market. Perhaps they could also consider customer refunds for any inconveniences caused. That would be a great way to improve customer satisfaction. Overall, I'm not happy with 21Threads but I hope they can learn from this experience and work towards better service delivery.

So, I recently checked out the 21Threads website to purchase some clothing items, and my experience was somewhat mixed. On one hand, the site offers some really chic and trendy apparel options that are definitely worth splurging on, but on the other hand, the checkout process was quite confusing and time-consuming.

My first issue with the site was the checkout process, which unfortunately, wasn't as seamless as I would have liked it to be. Unlike most other websites, where you complete all your personal information and then move on to delivery options, 21Threads' checkout process is set up in reverse. This small but significant glitch proved to be a bit of an inconvenience, as it made the overall process quite confusing and time-consuming.

Another minor disappointment for me was that I missed out on entering a discount code while making the payment because I was anticipating the option to appear during my credit card entries. It would have been great if the site could have prompted me to enter this sooner in the checkout process, so I wouldn't have overlooked it.

Furthermore, I noticed that it took me quite a while to shop on the site as I had to keep going back to the homepage to find additional clothing items after I added something to my cart. Again, this was a minor issue but proved to be a bit frustrating.

Nonetheless, despite these minor setbacks, I must admit, the products on 21Threads are certainly worth the wait and effort. They offer an excellent collection of trendy clothing options for men and women, with ample sizes and styles to choose from. Plus, the clothing items are of high quality, so it's worth paying a little extra.

Overall, my experience with 21Threads was positive. Although the checkout process was a bit of a downturn, I was pleased with the fashionable clothing options they provide. With some tweaking on their site's backend, this site could be a top contender in the world of fashion e-commerce.

As a customer of 21Threads, I have to say that their designs and branding are truly impressive. Their styles are right on point and their brand is undoubtedly gold. However, I couldn't help but feel let down by the poor quality of the shirts I purchased. It's disheartening to see excellent designs ruined by subpar materials.

Specifically, I noticed that the neck holes in my men's size large raglans were too wide and stretched out. This made me look disproportionate and ridiculous, as I had no intention of showing off my cleavage or attempting the Flashdance look with my collar hanging over one shoulder. Overall, this detail really detracted from the shirt's appeal and left me feeling unsatisfied with my purchase.

It's a shame, because I was really excited about these shirts and their designs. I feel that if 21Threads could tighten up their collars and improve the quality of their shirts, they would be a force to be reckoned with. Until then, I'll have to sadly return my purchases and look elsewhere for my clothing needs.

As a customer who was excited about receiving their order from 21Threads, I was extremely disappointed to find out that despite paying an additional $14 for express shipping, my order had not yet arrived. While I was refunded the shipping difference of $7+, this did little to change the fact that the order was a gift and now it was too late.

As a loyal customer who has had previously positive experiences with 21Threads, I was disheartened to see the lack of customer service in this situation. I can understand that unforeseeable delays can happen, but it would have been great to receive communication from the company regarding the status of my order. I would have appreciated a proactive approach to ensure customer satisfaction.

As a result of this experience, I no longer want or need this shirt and would like a full refund. It's unfortunate that it has come to this, but as a customer, my money is important to me and I expect a high level of service and accountability from any company that I do business with.

I am eager to see how 21Threads will respond to this request and whether they will take steps to remedy this situation and win back my trust as a customer. While I don't want to give a bad review, I feel compelled to share this experience with others in order to provide a balanced and honest picture of my experience with 21Threads.

I recently ordered a t-shirt from 21Threads (21threads.com) and unfortunately had a very disappointing experience. I was so excited to surprise my daughter with the "Yep, I'm Essential" shirt as a way to show my appreciation for her tireless work as a Social Worker helping homeless families in NYC. However, when tracking the shipment, it said that it had been delivered to her address, but she never received it.

I am reaching out to the company with hope that they could assist me in getting this special shirt to my daughter. As someone who walks two miles to work every day to avoid the overcrowded subways and can't always afford Uber rides that can cost up to $80, receiving this shirt would mean the world to her. It would undoubtedly serve as a reminder that her hard work and dedication to helping others is appreciated and valued.

I truly hope that 21Threads (21threads.com) can help me get this shirt to my daughter as I know it would lift her spirits, and quite frankly, it would mean the world to me as a parent. Thank you.

As a loyal customer of 21Threads, I always look forward to purchasing great quality shirts and garments that are not only stylish but are also unique and well-crafted. However, in my most recent interaction with the brand, I was left slightly disappointed.

After placing an order 16 days ago, I found myself beginning to grow anxious and wonder about the status of my shipment as I hadn't heard anything back from the company. As a result, I decided to reach out to their customer support team, hoping to find some clarity and receive an update on the status of my order. Unfortunately, they didn't seem to respond to my email, which left me feeling helpless and uncertain about when I would be receiving my package.

To add to my frustrations, the very next day, I suddenly received an update informing me that my order had been shipped. However, this only seemed to confuse me as it still remained in Oregon for the next five days and there was no additional communication from the 21Threads team about any additional expected delays.

It's evident that the company's lack of communication could be frustrating for customers, especially if you've purchased something for a particular event or occasion. In my case, I purchased these items for a specific event that was happening three weeks after my initial order, and I had hoped to have them ready and with me before the big day. Sadly, that did not appear to be happening.

Despite my experience, I still highly value and appreciate the work that 21Threads does, and I'm sure that this was an isolated experience. From what I gathered from their social media pages, it seems that several other customers have also shared their grievances about the communication lapses they've encountered with the company.

In summary, 21Threads delivers great products and they are an excellent brand at their core, but they would benefit significantly from improving their customer relations and increasing their level of communication with their customers.

that I received from 21Threads. The level of service not only fell short of my expectations, but it also hindered my plans to give my sister her birthday gift on her special day.

It was frustrating to see that the shipping times had doubled and weren't met despite the 2 extra weeks I gave for the order to be processed. When I reached out to customer service for an update, I was left even more disappointed with the response that my order was still in the works and that it might have been lost. I hoped that the company would make an effort to expedite the order, but it seemed that there was little regard for the importance of the occasion that I had purchased the shirts for.

As a result, it's safe to say that my experience with 21Threads left me feeling disappointed and less inclined to purchase from them in the future. It's essential for a company to adhere to its service promises, particularly in the current climate where delays due to COVID-19 are understandable. However, if a company is unable to fulfill its delivery commitments, it should be proactive and offer solutions that meet the needs of the customer. A more personalized approach to customer service would have made all the difference in my case.

I recently had an experience with 21Threads where I ordered a few shirts from their website. However, I quickly noticed that I had made a mistake and flipped two of the shirts in my order. I immediately tried to contact the company through their chat, email, and phone options, but for three days I received nothing but automated responses. Despite their website stating that there are contacts available, I felt like there was no one actually there to help me.

After eight failed attempts, I finally received a message stating that my order had shipped. Unfortunately, the problem with my order had not been resolved, and I was left without any communication from 21Threads. I had expected to receive an email from them, especially since their website stated that they would respond within two hours, but I had received nothing.

Overall, I was incredibly disappointed with my experience with 21Threads. Their lack of communication and unresponsiveness left me feeling frustrated and unsupported. I hope that they can improve their customer service in the future, as it is imperative to have communication and support throughout the ordering process.

When I first heard of 21Threads and their multitude of cute graphic tees, I was extremely excited to place my order. I decided on the "What's poppin'?" print on the papaya colored shirt, as it seemed to be the perfect addition to my wardrobe. Unfortunately, when my order arrived, I was disappointed in the quality of my shirt and the overall shopping experience.

To start with, the shipping took much longer than expected. I was eagerly waiting for my shirts to arrive, but my sister actually ordered hers after me and received them before I did. It was frustrating to have to wait so long, especially since I was so excited to wear my new tees.

When my package finally did arrive, I was disappointed to find that the print quality on my "What's poppin'?" shirt was less than desirable. I expected the print to be black, but instead, it was brown. At first glance, it looked like the ink was running out during printing and completely depleted the quality of the shirt. I was quite disappointed with the final product, especially since I was looking forward to wearing it so much.

Overall, I was let down by my experience with 21Threads. I had high hopes for their products, but the shipping was slow, and the print quality on my shirt was not up to my standards. Although I am disappointed, I will give them credit for having a great selection of shirts and hope to have a better experience in the future.