21Threads
Reviews and Complaints

When I stumbled upon 21Threads.com, I was super excited to get my hands on some unique, digitally printed graphic tees that caught my eye. However, after placing my order and paying for the 2-3 business days shipping option, I was quite disappointed with how misleading the shipping process was.

It turned out that the shirts are custom-made on demand, and there is a 3-day lead time required to manufacture the shirt. So, even though I chose express shipping, I ended up receiving my order 5-7 days later. I was pretty frustrated, especially since I didn't see any information about this manufacturing process on their site. It would have been helpful for the company to be more transparent about their production process to avoid any confusion.

Moreover, I tried reaching out to their customer service team for a refund on my shipping costs, but received no response. This left a sour taste in my mouth, as I was expecting more from a company that prides itself on delivering quality products to their customers.

Overall, my experience with 21Threads was not the best. While I appreciated the variety of designs they had and the quality of their products, the lack of transparency around shipping and unresponsive customer service was a major drawback. I may consider making a purchase from them again in the future, but only if they make changes to their shipping policies and improve their customer support.

When it comes to ordering online, we all want to be reassured that our delivery will arrive on time and in perfect condition. Unfortunately, my experience with 21Threads was not up to par. I eagerly paid extra for an expedited delivery of some amazing Christmas themed shirts for my family. I even had a special plan to surprise them with the gift a day early. What a great way to spread some festive cheer, right? Well, imagine my disappointment when the delivery arrived well past its promised timeline.

Needless to say, this caused a great inconvenience. I was left with no option but to settle for regular delivery, which wouldn't even get to me until 11 months later. All my planning and excitement went down the drain, and I was left wondering why I had even bothered to pay the extra fees for the expedited delivery. All I wanted was to have a joyous holiday moment with my family, but that didn't seem to be a priority for 21Threads.

Despite my disappointment, I wouldn't want to end this review on a sad note. I have faith that 21Threads can still make amends for this bad experience. I strongly suggest that the company improves on their delivery timelines and customer service. This way, they can avoid upsetting other customers and maintain a good reputation in the market. Perhaps they could also consider customer refunds for any inconveniences caused. That would be a great way to improve customer satisfaction. Overall, I'm not happy with 21Threads but I hope they can learn from this experience and work towards better service delivery.

So, I recently checked out the 21Threads website to purchase some clothing items, and my experience was somewhat mixed. On one hand, the site offers some really chic and trendy apparel options that are definitely worth splurging on, but on the other hand, the checkout process was quite confusing and time-consuming.

My first issue with the site was the checkout process, which unfortunately, wasn't as seamless as I would have liked it to be. Unlike most other websites, where you complete all your personal information and then move on to delivery options, 21Threads' checkout process is set up in reverse. This small but significant glitch proved to be a bit of an inconvenience, as it made the overall process quite confusing and time-consuming.

Another minor disappointment for me was that I missed out on entering a discount code while making the payment because I was anticipating the option to appear during my credit card entries. It would have been great if the site could have prompted me to enter this sooner in the checkout process, so I wouldn't have overlooked it.

Furthermore, I noticed that it took me quite a while to shop on the site as I had to keep going back to the homepage to find additional clothing items after I added something to my cart. Again, this was a minor issue but proved to be a bit frustrating.

Nonetheless, despite these minor setbacks, I must admit, the products on 21Threads are certainly worth the wait and effort. They offer an excellent collection of trendy clothing options for men and women, with ample sizes and styles to choose from. Plus, the clothing items are of high quality, so it's worth paying a little extra.

Overall, my experience with 21Threads was positive. Although the checkout process was a bit of a downturn, I was pleased with the fashionable clothing options they provide. With some tweaking on their site's backend, this site could be a top contender in the world of fashion e-commerce.

As a customer of 21Threads, I have to say that their designs and branding are truly impressive. Their styles are right on point and their brand is undoubtedly gold. However, I couldn't help but feel let down by the poor quality of the shirts I purchased. It's disheartening to see excellent designs ruined by subpar materials.

Specifically, I noticed that the neck holes in my men's size large raglans were too wide and stretched out. This made me look disproportionate and ridiculous, as I had no intention of showing off my cleavage or attempting the Flashdance look with my collar hanging over one shoulder. Overall, this detail really detracted from the shirt's appeal and left me feeling unsatisfied with my purchase.

It's a shame, because I was really excited about these shirts and their designs. I feel that if 21Threads could tighten up their collars and improve the quality of their shirts, they would be a force to be reckoned with. Until then, I'll have to sadly return my purchases and look elsewhere for my clothing needs.

As a customer who was excited about receiving their order from 21Threads, I was extremely disappointed to find out that despite paying an additional $14 for express shipping, my order had not yet arrived. While I was refunded the shipping difference of $7+, this did little to change the fact that the order was a gift and now it was too late.

As a loyal customer who has had previously positive experiences with 21Threads, I was disheartened to see the lack of customer service in this situation. I can understand that unforeseeable delays can happen, but it would have been great to receive communication from the company regarding the status of my order. I would have appreciated a proactive approach to ensure customer satisfaction.

As a result of this experience, I no longer want or need this shirt and would like a full refund. It's unfortunate that it has come to this, but as a customer, my money is important to me and I expect a high level of service and accountability from any company that I do business with.

I am eager to see how 21Threads will respond to this request and whether they will take steps to remedy this situation and win back my trust as a customer. While I don't want to give a bad review, I feel compelled to share this experience with others in order to provide a balanced and honest picture of my experience with 21Threads.

I recently ordered a t-shirt from 21Threads (21threads.com) and unfortunately had a very disappointing experience. I was so excited to surprise my daughter with the "Yep, I'm Essential" shirt as a way to show my appreciation for her tireless work as a Social Worker helping homeless families in NYC. However, when tracking the shipment, it said that it had been delivered to her address, but she never received it.

I am reaching out to the company with hope that they could assist me in getting this special shirt to my daughter. As someone who walks two miles to work every day to avoid the overcrowded subways and can't always afford Uber rides that can cost up to $80, receiving this shirt would mean the world to her. It would undoubtedly serve as a reminder that her hard work and dedication to helping others is appreciated and valued.

I truly hope that 21Threads (21threads.com) can help me get this shirt to my daughter as I know it would lift her spirits, and quite frankly, it would mean the world to me as a parent. Thank you.

As a loyal customer of 21Threads, I always look forward to purchasing great quality shirts and garments that are not only stylish but are also unique and well-crafted. However, in my most recent interaction with the brand, I was left slightly disappointed.

After placing an order 16 days ago, I found myself beginning to grow anxious and wonder about the status of my shipment as I hadn't heard anything back from the company. As a result, I decided to reach out to their customer support team, hoping to find some clarity and receive an update on the status of my order. Unfortunately, they didn't seem to respond to my email, which left me feeling helpless and uncertain about when I would be receiving my package.

To add to my frustrations, the very next day, I suddenly received an update informing me that my order had been shipped. However, this only seemed to confuse me as it still remained in Oregon for the next five days and there was no additional communication from the 21Threads team about any additional expected delays.

It's evident that the company's lack of communication could be frustrating for customers, especially if you've purchased something for a particular event or occasion. In my case, I purchased these items for a specific event that was happening three weeks after my initial order, and I had hoped to have them ready and with me before the big day. Sadly, that did not appear to be happening.

Despite my experience, I still highly value and appreciate the work that 21Threads does, and I'm sure that this was an isolated experience. From what I gathered from their social media pages, it seems that several other customers have also shared their grievances about the communication lapses they've encountered with the company.

In summary, 21Threads delivers great products and they are an excellent brand at their core, but they would benefit significantly from improving their customer relations and increasing their level of communication with their customers.

that I received from 21Threads. The level of service not only fell short of my expectations, but it also hindered my plans to give my sister her birthday gift on her special day.

It was frustrating to see that the shipping times had doubled and weren't met despite the 2 extra weeks I gave for the order to be processed. When I reached out to customer service for an update, I was left even more disappointed with the response that my order was still in the works and that it might have been lost. I hoped that the company would make an effort to expedite the order, but it seemed that there was little regard for the importance of the occasion that I had purchased the shirts for.

As a result, it's safe to say that my experience with 21Threads left me feeling disappointed and less inclined to purchase from them in the future. It's essential for a company to adhere to its service promises, particularly in the current climate where delays due to COVID-19 are understandable. However, if a company is unable to fulfill its delivery commitments, it should be proactive and offer solutions that meet the needs of the customer. A more personalized approach to customer service would have made all the difference in my case.

I recently had an experience with 21Threads where I ordered a few shirts from their website. However, I quickly noticed that I had made a mistake and flipped two of the shirts in my order. I immediately tried to contact the company through their chat, email, and phone options, but for three days I received nothing but automated responses. Despite their website stating that there are contacts available, I felt like there was no one actually there to help me.

After eight failed attempts, I finally received a message stating that my order had shipped. Unfortunately, the problem with my order had not been resolved, and I was left without any communication from 21Threads. I had expected to receive an email from them, especially since their website stated that they would respond within two hours, but I had received nothing.

Overall, I was incredibly disappointed with my experience with 21Threads. Their lack of communication and unresponsiveness left me feeling frustrated and unsupported. I hope that they can improve their customer service in the future, as it is imperative to have communication and support throughout the ordering process.

When I first heard of 21Threads and their multitude of cute graphic tees, I was extremely excited to place my order. I decided on the "What's poppin'?" print on the papaya colored shirt, as it seemed to be the perfect addition to my wardrobe. Unfortunately, when my order arrived, I was disappointed in the quality of my shirt and the overall shopping experience.

To start with, the shipping took much longer than expected. I was eagerly waiting for my shirts to arrive, but my sister actually ordered hers after me and received them before I did. It was frustrating to have to wait so long, especially since I was so excited to wear my new tees.

When my package finally did arrive, I was disappointed to find that the print quality on my "What's poppin'?" shirt was less than desirable. I expected the print to be black, but instead, it was brown. At first glance, it looked like the ink was running out during printing and completely depleted the quality of the shirt. I was quite disappointed with the final product, especially since I was looking forward to wearing it so much.

Overall, I was let down by my experience with 21Threads. I had high hopes for their products, but the shipping was slow, and the print quality on my shirt was not up to my standards. Although I am disappointed, I will give them credit for having a great selection of shirts and hope to have a better experience in the future.