Ellie Shirt’s earns a 1.0-star rating from 1 reviews and 7 complaints, showing that the majority of customers are dissatisfied with their purchases.
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Do not buy from this company
I placed an order on November 27, 2023. My credit card was charged Nov 28, 2023. I have sent 4 emails (there is no phone number on the website) to inquire as to where my merchandise is. I recieved a response to only one of those emails, on Dec 20, 2023, saying they were experiencing high volume and my order was now in production. It is now Jan 31, 2024 and I still do not have my order, nor any further response to my additional inquiries.
Ellie Shirt Complaints 7
Disappointed with Delayed Delivery and Lack of Communication from EllieShirt.com
So, I ordered the Ellie Shirt from ellieshirt.com and it said it would take 5 to 7 days to arrive. But, it's been 11 days now and I haven't received anything yet. I tried messaging them about it, but haven't gotten a reply. Honestly, I'm not too thrilled about this situation.
Disappointing Experience with Ellie Shirt: No Delivery and No Response
So, I went ahead and ordered from Ellie Shirt. I was excited to get my hands on some new clothes, but boy was I disappointed. They took my money right away, but I never received my order. I tried reaching out to them multiple times, but I never got a response. It's really frustrating when you spend your hard-earned money and don't get anything in return. I wouldn't recommend buying from them, so be careful.
Disappointing Experience with Ellie Shirt: No Updates, No Items, and No Communication
So, I ordered from Ellie Shirt on July 16th and they took my money right away. But, after that, I didn't hear anything from them. No updates, no info, and definitely no items. It's really frustrating and honestly, pretty irresponsible. I was really excited to get my order, but now I'm not sure if I'll ever see it. I hope they get their act together soon because this is not a good look.
Is Ellie Shirt Legit?
Ellie Shirt earns a trustworthiness rating of 27%
Assess your risks. Protect your personal information when dealing with Ellie Shirt.
Based on our evaluation, Ellie Shirt has resolved only 0% of 7 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.
Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
Exercise caution when using ellieshirt.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
However ComplaintsBoard has detected that:
- The age of Ellie Shirt's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
- Ellieshirt.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Ellieshirt.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Several positive reviews for Ellie Shirt have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Terrible Experience with Ellie Shirt: No Delivery, No Refund, No Trust
I ordered a shirt from Ellie Shirt and it was a complete disaster. They claimed that they delivered it, but I never received it. I waited for over a month and still nothing. When I asked for a refund, they took my money and never gave it back. It was a complete waste of time and money. I would not recommend this website to anyone. They are not trustworthy and do not care about their customers. It was a terrible experience and I regret ever ordering from them. Save yourself the trouble and find a different website to order from.
Ellie Shirt Website Review: Complete Scam, Terrible Customer Service, Avoid at All Costs
with them. The Ellie Shirt website is a complete scam. I ordered a shirt from them and it never arrived. When I tried to contact the seller, they were extremely rude and unhelpful. I couldn't believe how unprofessional they were. I ended up having to file a legal case against them and also filed a complaint with the Better Business Bureau. I would strongly advise anyone thinking of buying from this website to stay away. The owner of this website clearly has no idea how to run a business and does not care about their customers. It's a shame that places like this still exist.
Disappointing Experience with Ellie Shirt: Wrong Style and Poor Customer Service
So, I decided to give Ellie Shirt a try and ordered a white shirt for my daughter. The shirt had a cool message on it that said "I shine, you shine, we all shine." However, when the shirt arrived, I was disappointed to see that it was a V-neck shirt instead of the round neck one that I had ordered. To make matters worse, the message was printed on the back of the shirt instead of the front.
I was really upset about this and tried to contact their customer service, but to my surprise, there was no response. I was left feeling frustrated and angry.
Overall, I would not recommend Ellie Shirt to anyone. Their customer service is seriously lacking and the product I received was not what I ordered. It's a shame because I was really excited to try out their products, but now I will be looking elsewhere for my daughter's clothing needs.
Disappointed with Ellie Shirt's Mask Order: Where is my Order #864?
So, I was super excited to order from Ellie Shirt, and I placed an order for 12 masks on June 20th. They took my money right away, and I was notified that my order was complete. But, to my disappointment, I never received my order. I've been trying to get in touch with them to find out what happened, but I can't seem to find a phone number anywhere. I've sent them three emails already, but they haven't responded to any of them. I'm starting to get really frustrated, and I just want to know where my order is. It's been almost a month now, and I'm still waiting. If anyone from Ellie Shirt is reading this, please let me know where my order #864 from June 20th, 2020 is. I'm really hoping that this is just a mistake and that I'll get my order soon.
You buy from fake store and not ellieshirt.com. You buy from ellietshirt.com not from us!
I ordered shirt on January 2nd says received order but never received product and paid for expedited shipping which is 3 to 5 days and never received product. Ask for refund of my 26.00 still no response. Very poor way to run company should at least give me my money back
Overview of Ellie Shirt complaint handling
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Ellie Shirt Contacts
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Ellie Shirt emailscontact@ellieshirt.com93%Confidence score: 93%Support
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Ellie Shirt social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 09, 2025
Recent comments about Ellie Shirt company
Disappointed with Ellie Shirt's Mask Order: Where is my Order #864?



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