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Pop Fit

www.popfitclothing.com

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Pop Fit Complaints 15

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3:03 pm EDT
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Worst customer service and NO return policy on any of their deals or clearance. Their size chart is WRONG. I'm usually a large. It said I'm a medium. Okay fine. I went against my intuition and ordered Med b/c it is seemingly a bigger girl friendly site. Bad Idea. They won't let you return leggings that are bought from a 'new customer' promotion or at their...

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6:17 am EDT

Pop Fit Size exchange

I purchased ( not sure of exact date ) 2 pairs of leggings but the wrong size. You have 1-2 hours to change/cancel your order when the order is first placed. I immediately emailed them to exchange just the size. I received an email back 2 days later stating that said they're sorry but they can't modify the order because the order was processed right away and that I can email, again, to start the exchange process. I thought "ok. easy enough". I receive the leggings (August 31) and send them a email to let them know I received them and would like to exchange them. Two (2) days later, I receive an email saying they can't because of the sale. I can really understand if it was a clearance but it wasn't! I just wanted a size smaller. I didn't want a refund or different style/price, just exchange the size! When they said "no exchange" I assumed it meant styles. I don't understand why a size exchange was a problem.

Desired outcome: I would like to be able to exchange, just for the size.

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6:53 pm EDT
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Pop Fit Disappointed with Pop Fit's Leggings: Sizing and Customer Service Issues

I recently made an order on Pop Fit's website and got myself three pairs of leggings. Two of them fit me perfectly, but the third one was super tight! I was surprised because all three pairs were the same size. The two pairs that fit me well were the Stella design, and the third one was the Rori design, which was too tight for me. I reached out to their customer service team, and it took them five days to get back to me. When they finally did, they told me that the Roris are a more "snug fit" than the other styles. I was a bit disappointed because I wish they had told me that before I made my purchase.

I thought that maybe washing the leggings would help loosen them up because they were so stiff when they arrived. Unfortunately, that didn't work, and I was still stuck with a pair of leggings that didn't fit me well. This was the first time I had a problem with Pop Fit, and I was disappointed that they wouldn't let me exchange the leggings because I had already washed them. They needed the tags to do an exchange, which was frustrating.

I was not very happy with my experience with Pop Fit. To make matters worse, I found out that the Raypose leggings on Amazon are cheaper. If you've ever seen that viral review about that woman falling down a mountain and her leggings not ripping or snagging, that's the brand I'm talking about, and those have pockets too. I think I'll try that brand next time I'm in the market for new leggings.

Overall, I think Pop Fit needs to be more transparent about their sizing and fit. It's frustrating to purchase something and find out that it doesn't fit well, especially when you can't exchange it. I hope they can improve their customer service and be more upfront about their products in the future.

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Is Pop Fit Legit?

Pop Fit earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Pop Fit to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Pop Fit is known for their high standards and safety. If you're thinking about dealing with Pop Fit, it's wise to check how they handle complaints.

The age of Pop Fit's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Popfitclothing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Popfitclothing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Pop Fit have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Pop Fit and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Pop Fit has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 15 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
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11:47 am EDT
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Pop Fit Pop Fit Leggings: Sneaky Business Model and Uncomfortable Fit

I gotta say, I've got a bit of a bone to pick with Pop Fit. I mean, don't get me wrong, I've got five pairs of their leggings in my wardrobe. But it's not because I love them or anything. No, it's because their business model is so darn sneaky. They make it so easy to forget to skip a month, and before you know it, you've got a whole bunch of leggings you never even wanted.

And honestly, even if I did want to wear them, I don't think I could. They're just so uncomfortable. The material is all wrong - it's not stretchy enough to accommodate my thighs, and it traps sweat like nobody's business. I mean, come on, Pop Fit, if you're marketing to plus size buyers, you've gotta make sure your leggings actually fit properly.

And don't even get me started on the length. I'm 5'9", and these things barely come down to my knees. It's like they're designed for people half my height. And the crotch? Forget about it. No matter how much I try to pull them up, they always end up sitting between my upper thighs. It's not a good look, let me tell you.

I thought maybe I just needed to size up, so I tried a 2x. But that didn't help either - they were still way too short, and the waistband didn't even fit properly. And of course, I forgot to cancel for another three months. Ugh.

So when they charged my account for another pair of leggings and didn't even bother to ship them out, I was pretty ticked off. I tried to contact them to get a refund, but surprise surprise, they didn't respond. And now I've got yet another pair of $40 leggings that I don't even want.

Honestly, I'm just gonna donate them to Goodwill or something. Maybe someone else will have better luck with them than I did. But as for me, I'm done with Pop Fit.

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10:28 am EDT
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Pop Fit Disappointing Experience with Pop Fit's Workout Leggings: Poor Quality, Inconsistent Sizing, and Unfair Return Policy

I recently had the opportunity to try Pop Fit, an online clothing store specializing in workout leggings. Unfortunately, my experience with this company was less than stellar.

First and foremost, I found the quality of the leggings to be quite poor. Additionally, the sizing seemed to be inconsistent, which resulted in a lot of frustration when trying on the different pairs I had received. Ultimately, I decided to cancel my subscription after the first month, although I wish I had done so sooner.

What really bothered me, however, was the company's return policy. After receiving a pair of pants that were clearly mislabeled and far too small for me, I contacted Pop Fit to let them know I would be returning them. They informed me that this was fine, but that I would need to pay for return shipping and keep the tags attached. Nothing out of the ordinary here.

However, when I sent the pants back, Pop Fit neglected to inform me that I would also need to return a cheap 'bonus gift' they had included with my order (a drawstring backpack). When I failed to do so, they docked $10 from my refund. I find this to be extremely poor customer service, and would caution anyone considering ordering from Pop Fit to read their fine print carefully.

All in all, I would not recommend Pop Fit to anyone looking for quality workout leggings. While their prices may seem appealing, there are far better options available from companies with better customer service policies.

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Pop Fit Mixed Experience with Pop Fit Clothing: Leggings with Convenient Pockets but Disappointing VIP Membership Policy

My experience with Pop Fit (popfitclothing.com) was a bit of a mixed bag, but overall, I'd say that the quality of the leggings I purchased were decent. One of the features I really appreciated were the pockets on the leggings, which were convenient and made it easy to put my phone in while I was out for a run. I didn't experience any issues with the leggings being see-through, which was definitely a plus.

However, I did run into some problems with the VIP membership. While I was initially excited to join and take advantage of the perks, I ended up being quite disappointed. The biggest issue for me was the fact that you only get one chance to return an article of clothing for free during your membership. While I understand that they have to have some sort of policy in place, I found this to be quite limiting, especially given some of the issues I ran into.

During the span of my membership, I was sent two items that were moderately damaged. Additionally, I ended up with a pair of repeat leggings, even though I had kept my Wishlist updated. It was frustrating to feel like they weren't paying attention to what I had already purchased, and were just picking items off my list without any regard for whether or not I already had them. They did offer a free return on one item, but since all of the issues were their fault, it felt ridiculous to have to pay $35 for the membership and deal with the hassle of returns.

In the end, I decided to just wear the scuff-marked clothing and give the extra leggings to my sister, since I didn't have a printer to print off the return label. Especially with the pandemic, it just didn't feel worth it to try to figure out where to get it printed. While the clothing itself was decent, I would caution others to stay away from the VIP membership if they can. It just wasn't worth the hassle for me.

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Pop Fit Pop Fit Leggings Review: Poor Quality, Misleading Free Pair, and Frustrating Customer Service

As a consumer, I recently purchased some leggings from Pop Fit and was initially drawn in by the promise of a free pair. However, I soon discovered that the free pair was not so free after all, as I was charged $14.95 for postage and packing. Additionally, I accidentally added another pair of leggings to my order, which was confusing as there were various items thrust at me while checking out.

Upon receiving the leggings, I was disappointed to find that the quality was extremely poor. Not only was there a rip in the seam, but they also had a strange chemical smell. The fit was also subpar, with sagging in areas where it shouldn't have been.

The real trouble began when I tried to reach out to customer service. I was unable to locate a phone number and was instead instructed to send an email with a response time between 48-72 hours. Unfortunately, I didn't hear back from anyone until four days later.

When I requested to return the leggings due to their poor condition, I was informed that I would have to cover the costs of shipping myself. Furthermore, only a portion of my money could be refunded due to the free pair being given in exchange for the packing fee. It was a frustrating experience, especially since the poor quality leggings weren't even worth the trouble. In the end, I had to throw them away due to them being itchy and having a hole.

It's a shame that Pop Fit couldn't offer a better product and customer service experience. Lessons learned - there really is no such thing as a free pair of leggings, and buyer beware when shopping on their website.

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Pop Fit My Experience with Pop Fit: Deceptive Advertisements and Disappointing Customer Service

After trying Pop Fit myself, I have to say that I was disappointed with my experience. Although the sign-up process was a breeze, I felt like the company's advertisements were a bit deceiving. I was offered lots of free deals and discounts at the outset, which sounded too good to be true. And in the end, they were.

After placing my order and realizing that I didn't want to risk getting charged for the monthly membership, I saw another pop-up offer for a second pair of leggings for free. I read all the fine print on the five different pop-ups that followed, none of which stated that cancelling my membership would result in a cancelled order. Unfortunately, this was exactly what happened, and my package arrived incomplete.

I was frustrated to learn that I would have to keep the $35 subscription, pay the $13 shipping fee, and purchase the second pair of leggings before I would be able to receive my sought-after discount. Cancelling my subscription was also quite a hassle. Pop Fit support attempted to offer me more free deals that would, in fact, charge my account and not send me any package. Annoyed and disillusioned, I would advise other potential buyers to be very careful with Pop Fit. If an offer looks too good to be true, it probably is. Unfortunately, my attempts at contacting customer service went unanswered, leaving me with a sour taste in my mouth and no solutions to my issues.

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Pop Fit Disappointing Experience with Pop Fit's Customer Service and Products

I recently had an experience with Pop Fit that left me incredibly disappointed with their customer service. I was browsing their website on my phone when I found an item that I loved, so I clicked through to the checkout to purchase it. Unfortunately, the size that arrived was not the size that I had intended to order, so I immediately reached out to the customer service team to try and make a change. Despite my best efforts, they informed me that the order had already gone through and that there was nothing they could do to help me.

To make matters worse, the item that I received was incredibly uncomfortable and simply not what I had wanted. When I attempted to return the item, I encountered further issues with the company. Despite having a "wish list" feature on their site, I found that they often sent me items that I didn't want, and that some of these were even defective. In some cases, I tried to return or exchange these items, only to be met with broken links, confusion and poor customer service.

Even when I persisted in my efforts to reach out to the company and arrange a return or an exchange, I found myself encountering more problems. At times, their customer service team was sweet and apologetic when I was chasing up an issue, but ultimately they were unhelpful - letting me know that it was too late to make a return or exchange, and that I was stuck with the defective item that I never wanted in the first place.

All in all, I found Pop Fit to be a company that doesn't live up to its promises. While I appreciated the wish list feature, I was ultimately let down by the poor quality of their products, and the lack of support from their customer service team. I would advise others to be wary of ordering from Pop Fit in case they experience similar issues.

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Pop Fit Poor customer service ruins positive product experience at popfitclothing.com

I recently made a purchase on popfitclothing.com and was unfortunately disappointed with their customer service. While I purchased L sized shorts and underwear that fit just fine, the L sized leggings I received were clearly not of the same size and fit more like a medium. Naturally, I reached out to customer service to address the issue and received an auto email indicating that my ticket was submitted. However, I never received any other communication and had to follow up with them again.

When I did finally get a response, it was in a defensive and condescending tone. They claimed they had already reached out to me and attached screenshots of the email to prove it. While I appreciated the effort, I was taken aback by the lack of empathy and disregard for my concerns. Additionally, instead of owning up to the mistake and offering a solution, they dismissed me and stated that I couldn't return the leggings because I had removed the tags.

To be clear, I wasn't even looking to return the leggings - I just wanted to express that they felt like a mislabeled product. However, the entire interaction felt like an uphill battle, with the customer service representative more concerned with proving me wrong than addressing the issue at hand. Needless to say, I won't be shopping at popfitclothing.com again and will be donating the leggings to the Salvation Army instead.

It's a shame, really, because I was quite pleased with the products I received in the past and even added leggings to my cart as an add-on. However, this experience has left a bad taste in my mouth, and I don't want to support a company that doesn't prioritize its customers or invest in training their employees in customer service. In short, I wouldn't recommend popfitclothing.com, as their products may be hit or miss, and their customer service leaves a lot to be desired.

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Pop Fit Warning: Stay Away from Pop Fit Clothing - Unethical and Frustrating Customer Service and Business Practices

Pop Fit Clothing is a highly problematic online retailer that can cause a great deal of frustration and loss to its customers. I would like to share my personal experience with this company and warn others about their poor customer service and unethical business practices.

My ordeal with Pop Fit Clothing began when I ordered a pair of tights and accidentally subscribed to their monthly service. Despite my attempts to cancel the subscription promptly, I was charged several times for tights that I did not want or order. To make matters worse, the size and fit of the tights were all wrong, despite my careful measurements and selection. Even though I had not opened 7 of the packages received, the company refused to exchange or refund the products.

After a tedious and frustrating process of negotiation, Pop Fit Clothing agreed to refund and exchange some of the items, but once I shipped them back, they refused to honor these arrangements. They kept the goods without sending any compensation for the unwelcome charges or shipping fees.

I would strongly advise anyone against doing business with this company due to their highly unethical behavior. It is clear that they are not interested in customer satisfaction or ethical business principles. I have never experienced such appalling behavior from any company before and this has left me with a very negative view of Pop Fit Clothing.

Instead, I urge customers to invest their hard-earned money with ethical and reliable companies that value their customers' satisfaction and offer high-quality products. There are many ethical places to buy tights from, but Pop Fit Clothing is not one of them. So, stay away from them and save yourself a lot of time, money, and frustration.

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Pop Fit Disappointing Customer Service: My Experience with Pop Fit Clothing

Last month, I encountered an issue with my order from Pop Fit (popfitclothing.com). Unfortunately, I skipped my order but it didn't register on their end, and they ended up charging me and sending me an item that I didn't want. It was a sports bra in the wrong size, and they attempted to exchange it. However, they wanted to charge me again for shipping, even though they didn't have the same item in my correct size. Communication was also a problem, as they weren't responding to my emails.

After some back and forth, I asked if I could exchange the sports bra for leggings instead, but the person I was talking to said no. However, someone else later sent me a link to different items I could choose from, leggings included. I thought everything was sorted out, but then they told me it was too late. Frustrated, I decided to ask for a refund. They eventually agreed but insisted on deducting the shipping cost – even though it wasn't my fault that they had messed up my order in the first place.

In the end, they did recharge me and I was able to get leggings. But my troubles with Pop Fit didn't stop there. When I tried to log in and shop this month, I was shocked to receive an error message that read "the shop owner has banned your customer account from making purchases..." As someone who has spent hundreds of dollars on their clothing, I was extraordinarily disappointed that they didn't even have the decency to inform me of any issues.

Overall, I must say that I'm not impressed with the way Pop Fit handled my order. Although I initially liked their leggings, this entire ordeal was incredibly rude and off-putting. I hope they take the time to improve their customer service standards in the future.

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Pop Fit Pop Fit Clothing Review: Overpriced and Disappointing Quality

I decided to give Pop Fit, an inclusive woman-owned clothing company, a try after receiving a voucher for a free pair of leggings. I was initially excited about supporting a company that embraced all sizes and shapes but became wary after realizing that they sell their leggings for a whopping $49.50. Nonetheless, I assumed that I was getting a great deal, and I was in for a great surprise.

My experience was a massive letdown. The leggings are terrible; they are made of cheap, flimsy and thin material, and one pair had a mesh that disintegrated after only one wash! It was nothing short of a disaster, as even my Walmart $12 leggings are of better quality than these. Pop Fit is taking advantage of people with buzzwords like "size inclusivity" and "woman-owned and operated," knowing that they will pay a steep price to find something that suits them.

It does not stop there; their customer service is atrocious. You have to pay a penalty fee before returning clothes, which is quite unfair. Worse still, Pop Fit deletes negative reviews from their social media pages and even blocks the people who publish them. It's sad that they seem to care more about their image than their customers.

For those of you who are looking to work out in comfortable, high-quality clothing without being ripped off, I would not recommend Popfit. It's not worth your hard-earned cash, and you are better off buying from your local store.

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Pop Fit Pop Fit Leggings Review: Overhyped and Underwhelming

I was eager to give Pop Fit's leggings a try, especially considering how much buzz they've been receiving in the athleisure community. However, I must admit that I'm feeling rather let down by my recent purchase. While there are a few positives, such as the suitable fit, lack of transparency, and convenient pockets, the negatives heavily outweigh them.

Firstly, for those who are tall, I would exercise caution before purchasing as they may end up being too short. Additionally, given the high price point, I expected the leggings to be constructed from quality materials. Unfortunately, this was not the case in my experience. As a person who has sensory issues, I found the material to be cheap, itchy, and almost entirely polyester. The small amount of spandex was insufficient to provide the necessary degree of stretch. The fairly rough fabric quality was a significant drawback in my opinion. I personally would not recommend splurging on these leggings, as it would be more worthwhile to invest in stretchy handmade thick cotton leggings found on a platform such as Etsy.

Furthermore, Pop Fit charges a fee to exchange sizes if the pair initially purchased does not fit correctly, which many customers may find unreasonable. Another point of annoyance was the incessant pushiness to buy more products throughout the purchasing process. Despite frequently stating that I was not interested, I was still pushed to subscribe to their monthly deals and purchase additional pairs of leggings, making me feel uncomfortable. The shipping fee of around $15 for a single pair of leggings is also excessively high.

To sum it up, Pop Fit may not be the best option for individuals seeking high-quality leggings that offer comfort and durability. While they boast a few admirable features, such as fitting and pocket capacity, their lackluster material quality and overwhelming sales tactics could leave customers feeling underwhelmed and disengaged. It's best to weigh your options carefully and go for alternatives that offer better value and a more pleasant purchasing experience.

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Pop Fit Avoid Pop Fit Clothing for Workout Clothes - Terrible Customer Service Experience

I wanted to share my experience with Pop Fit Clothing (popfitclothing.com). Unfortunately, I do not recommend buying from them. I placed an order in September and waited for more than 2 months for the package to arrive. I had limited tracking information, which made it difficult to locate my package once it arrived in my country. I understand that international shipping can take a while, so I waited patiently.

However, I never ended up receiving my package. After going back and forth with customer service for 3 weeks, they finally offered me the option to replace my whole order as long as I paid for shipping again. The cost was 18 Australian dollars, which I was willing to pay.

However, when I asked for the link to complete my order, I was told by manager Chelsea D' that I would only receive one item, even though I ordered two. I explained multiple times that I was offered a replacement for my entire order, but she still refused to honor that offer. This left me feeling frustrated and disappointed.

In the end, I had to deal with PayPal to resolve this issue because Pop Fit was not willing to help. From my experience, it seems that they only care about taking people's money and not providing them with the products they ordered.

Overall, this was the worst customer service I've ever experienced. I highly recommend shopping elsewhere for your workout clothes. I will not be purchasing anything from Pop Fit again.

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Vivian Soriano
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Jul 30, 2023 1:28 am EDT
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Overview of Pop Fit complaint handling

Pop Fit reviews first appeared on Complaints Board on Apr 22, 2023. The latest review Poor quality, defective, false advertising, shady was posted on Oct 13, 2023. Pop Fit has an average consumer rating of 1 stars from 15 reviews. Pop Fit has resolved 0 complaints.
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Pop Fit is ranked 58 among 160 companies in the Women's Clothing category

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