Menu
Snag Tights Customer Service Phone, Email, Contacts

Snag Tights
reviews and complaints

Snag Tights's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.snagtights.com
www.snagtights.com

Learn how the rating is calculated

1.8 27 Reviews 12 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Snag Tights reviews 27

ComplaintsBoard
A
8:24 am EDT
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Snag Tights: Perfect Plus-Sized Tights that Excel in Style and Practicality!

I am absolutely smitten with Snag Tights! It's always been a real struggle to find plus-sized tights that are not just practical but also fashionable. But Snag Tights has truly delivered on both fronts!
To be honest, shipping used to be a bit of a bummer in the early days of the company, I'd often get frustrated waiting for what felt like ages for a new order. However, I'm pleased to say that they have addressed this issue and it has vastly improved since then.
I haven't had to contact customer service much, but when I did, they were always quick to respond, exceedingly polite and downright helpful! It's a testament to the quality of service that I've happily recommended Snag Tights to many of my pals, and will continue to do so!

Read full review of Snag Tights
Hide full review
ComplaintsBoard
K
6:44 am EDT
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Review: Snag Tights are Fantastic, but Delivery Annoyance

Hey there! So, I recently got myself some Snag Tights from their website, and I gotta say, these tights are fantastic! They fit like a glove, and the color options are pretty rad. I'll definitely be returning for more in the future!

Now, the only minor annoyance I had was with the delivery company they used. I mean, I ordered these tights last week, and they promised a 5-day delivery, which I did receive, so that's great. The issue, however, was the delivery itself. Being a full-time worker, I knew I wouldn't be home for the delivery, but I wasn't worried because all my previous deliveries, albeit small, fit through the letterbox.

But yesterday, I received an email saying my delivery was missed and that they needed to redeliver the next day. So, I took the day off from work to be home for the delivery, only to find out that the driver put the package through the letterbox! Why couldn't that have been done yesterday?

Anyhow, that's my little rant, but again, I just want to stress how great the Snag Tights are, and I highly recommend them. They're worth it!

Read full review of Snag Tights
Hide full review
ComplaintsBoard
E
6:31 am EDT
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Great Products, Terrible Customer Service: My Experience with Snag Tights

I gotta say, I'm a fan of Snag Tights. Their products are top-notch and look beautiful no matter what body type you have. But I gotta be real, I'm not a happy camper when it comes to their customer service. Let me tell you why.

So, I contacted them about a week ago to see if I could pause or cancel my purchase. I wanted to wait for my sister to add some tights to our order so that we could get free shipping. But did I hear back from them? Nope. Absolutely no response until today, when I told them to forget about it and not refund my account.

But the craziest thing happened next. I got a refund notification and no tights to be seen! What the heck, Snag Tights?! This kind of stuff is simply not okay! And what's worse, when I asked them to fix their mistake, they didn't even bother to respond.

I'm bummed out, because I really do love their products. But when it comes to the people running this show, I'm feeling kind of lost. It's a crying shame that they can't get their act together and treat their customers with some basic respect. So yeah, I recommend their products, but keep in mind that you might have some issues if you need to contact customer service.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Snag Tights Review: Sizing issues, poor quality, and unresponsive customer service - a disappointing experience

Snag Tights website has a vast variety of tights that caught my attention. I was excited to get my order of 8 pairs and couldn't wait to try them on. However, after receiving my package, my excitement turned to disappointment. My experience with Snag Tights turned out to be one of the worst shopping experiences I’ve ever had.

First off, one pair of tights was missing from my package. I was upset by this, but I thought it wouldn't be a big deal. Later I discovered that the pair I thought I had was an entirely different pair. I was disappointed but still wanted to try on the tights I received.

As soon as I tried on one pair, a massive ladder appeared on the leg. I couldn't believe it. The ladder was eye-catching and unsightly. I was frustrated that I had already opened the package and could not return them.

Furthermore, The sizing was a significant issue. There were no less than five different real sizes, all with the same supposed tag size. Some tights “didn't go over my knees,” while others “can sit on top of my shoulders.” I was utterly confused and disappointed with the sizing issues as the company claims to have sizes that cater to every measurement. It was disheartening to see my money go down the drain.

I wanted to return the tights, but after contacting the customer service team, I received an initial offer of a refund for the pair with the runs in the leg. Still, I could not return the others because I had already opened them. The company refused to acknowledge the sizing issues and overall poor quality of the product. I was not impressed.

I contacted Snag Tights through Facebook, Instagram, and Twitter, and it took them three whole days to agree to refund a single pair of tights. This issue has been beyond awful, and the experience has been disappointing. Although the Snag Tights website does have fair prices, it's obvious that the company is happy to scam its customers. If only the quality and sizing were of an acceptable standard, then maybe I'd consider exploring their website again.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Mixed feelings about Snag Tights: colorful, patterned, and inclusive, but sizing and fit are inconsistent

Snag Tights is a great place to find colorful and patterned tights that cater to a variety of body types, which is so refreshing! But, let's be real, their "tights for everyone" slogan does fall short. I've personally tried three different sizes and they don't fit me properly. The issue is that they're designed with a waist that is too big and a rise that is too short - a common problem for those who are tall but not "big." As a result, I find that they sag in the crotch and slide right off my butt - not a good look, in my opinion.

To make up for this, I've ended up cutting most of them into stockings and using a garter belt to hold them up. However, I have to say that the striped tights and mock-garter tights are an exception and seem to stay up alright.

In terms of quality, I find the tights to be pretty decent. They're better than other brands that are intended as costume wear, like Leg Avenue, for example. That being said, there are some issues with sizing. They're very inconsistent between styles, which is not advertised on their website. For example, the printed tights like the Halloween skeletons didn't go past my knees, even after "pulling and breaking" them to get them to stretch. The wool ones also ran really short and didn't fit me.

However, their caramel-colored "darker nude" color is spot on, which is awesome. But again, if they're going to slide right off my butt, what's the point of even wearing them?

One thing that frustrates me is the amount of time it can take to receive an order. Some of my orders took MONTHS to arrive. However, I must say that I did receive all of my orders eventually and the customer service team was responsive when I asked about my order status.

Overall, I think Snag Tights has a lot of potential and a great concept. I just hope they can improve their sizing consistency and make tights that actually fit as advertised.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Disappointing Experience Ordering from Snag Tights: Misrepresentation and Lengthy Shipping Time

Upon placing my order for Snag Tights on their website, I was eagerly anticipating their arrival. Unfortunately, the process took much longer than expected, as I did not receive any communication from the company until the end of the summer. To make matters worse, the tights never even arrived at my doorstep. Despite the disappointment, I was able to receive a refund.

One of the biggest issues I encountered with this company was their misrepresentation of being an Australian-based business. Despite their website domain being SnagTights.au, they actually ship their products from Scotland. As a result, the shipping process was lengthy and inconvenient. If you're based in Australia and looking to purchase tights, I would advise against Snag Tights. It's simply not worth the hassle or the wait time, especially if there's a chance your order won't arrive at all.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Comfortable and Colorful Tights Galore at Snag Tights - My Review

If you're looking for high-quality tights that are not only comfortable but also available in a vast range of colors and sizes, then Snag Tights is the place to go! I recently purchased a few pairs myself, and I must say that I'm very impressed with their standards of quality and customer satisfaction.

The moment I put on my new tights from Snag, I knew I made the right choice! They are incredibly soft, stretchy, and fit perfectly! Moreover, I was thrilled to see that they offered a variety of sizes for all shapes and sizes - which is a plus for anyone who has struggled to find comfortable tights that don't roll down or bunch up during the day!

But, perhaps what sets Snag Tights apart from the rest is its variety of creative colors and patterns. From deep forest green to candy apple reds, and even festive holiday designs, they've got it all! Plus, their tights are affordable too, so you can definitely stock up without worrying about going over budget!

Lastly, I'd like to say that Snag Tights has become my go-to destination for comfortable, high-quality, and stylish hosiery. I would definitely recommend it to everyone who loves fashion and values comfort! With Snag Tights, you'll never have to sacrifice one for the other. Trust me, you won't be disappointed – I know I wasn't!

Read full review of Snag Tights
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Negative Experience with Snag Tights Order: Delayed Shipping and Poor Communication

I recently purchased a pair of tights from Snag Tights on December 3rd, and unfortunately, I am still waiting for my order to be delivered to me. What's more concerning is that my order has been put on hold for "unforeseen circumstances" and hasn't even been shipped out to me yet. As it stands, I have no idea when I'll receive my tights, and I'm growing quite frustrated with the delay.

I understand that some companies may experience unforeseen setbacks that can delay shipping times, but as a consumer, it's disheartening to feel left in the dark without any communication from the company. Additionally, I find it hard to believe that the company is based in the UK, and shipping is taking this long. I regularly make purchases from other UK-based companies, and I've never encountered such poor service.

In an attempt to resolve the issue, I plan to contact customer service, however, after reading some of the comments online, I have doubts about receiving a satisfactory solution. It's frustrating to invest money into a company that doesn't seem to value its customers or their time.

Overall, my experience with Snag Tights has been negative, and I wouldn't recommend purchasing from them until they address these issues and improve their customer service.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Sizing Issues and High Costs: My Disappointing Experience with Snag Tights

When I placed my order for Snag Tights at snagtights.com, I was eagerly anticipating their arrival in a timely manner. However, after nearly three weeks of waiting, I finally received my order. To my disappointment, the sizing was way off; I had ordered two pairs, and I couldn't even get one of them past my knees when I tried to try them on.

When I reached out to Snag Tights, I was informed that I could return the pair that I hadn't tried on- but the pair that I'd worn could not be returned. Additionally, I was told that I would need to ship them back at my own expense. Unfortunately, it costs at least $35 just to ship 16 oz of tights back to the UK.

Aside from the hassle of returning them, I also found the feel of the tights to be rough and scratchy- even if I had managed to get them on, I'm sure I would have hated the sensation. Needless to say, I learned my lesson- buyer beware!

Read full review of Snag Tights
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Deceptive Practices and Poor Customer Service: My Disappointing Experience with Snag Tights

As a consumer, I recently had the experience of purchasing two pairs of shorts from Snag Tights. Given that I placed my order in May, and have yet to even receive a shipping confirmation, I wanted to share my thoughts on this company and their practices. Firstly, upon visiting the Snag Tights website and proceeding with checkout, there was no indication that the shorts were not currently in stock and available for shipment. It was only after my purchase was complete that I received notice that my order was in fact a "pre-order." This was frustrating, as it seemed misleading to accept payment for products that were not in stock nor set to be restocked any time soon.

To date, there has been no new estimate given for when the shorts will be restocked and shipped out to consumers like myself. The original estimate provided was 30 working days or less, however this has not come to pass. This lack of information and communication from Snag Tights has left me feeling disillusioned and frustrated as a customer. When it comes to online shopping, trust is everything. I cannot help but question why a company would advertise and accept money for products they don't have and don't intend to stock. It, unfortunately, feels like a bit of a scam.

In short, I'm disappointed by my experience with Snag Tights and would think twice before ordering from them again in the future. It's such a pity, as I've heard good things about their products, but poor customer service and deceptive practices leave a lot to be desired.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Disappointing experience with Snag Tights: Long wait times, lost items and poor customer service

As a loyal customer, I had high hopes for the tights I had ordered from Snag Tights. Their designs were unique and stylish, and I couldn't wait to get my hands on them. However, I was disappointed with the length of time it took for my items to arrive.

For two long weeks, I anxiously waited for my order to be shipped. Every time I checked, it seemed that the items were still in transit and had not yet arrived. Even though I was frustrated, I remained patient and hopeful, thinking that the quality of the products would be worth the wait.

But then, another week passed with no update on my order, and I decided to reach out to Snag Tights' customer service team. To my dismay, they informed me that my items were lost. While they offered to resend the products, I was not pleased with the lack of communication and poor handling of my initial order. However, I wanted to give Snag Tights the benefit of the doubt and requested that they resend the items to me.

Unfortunately, further delays ensued, and I received an email from the company saying that I would have to reorder my items due to a price increase. This was the final straw for me. I felt as though the company was trying to bait and switch me, and I did not want to support this kind of behavior.

I respectfully requested a refund, which I have yet to receive. At this point, I am disappointed with the quality of customer service and the overall experience that I have had with Snag Tights. While their product designs are still desirable, I am hesitant to give them another chance due to the lack of accountability and respect for customers that has been displayed.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Unsatisfactory Experience with Snag Tights: Delayed Fulfillment and Lack of Transparency

I recently had an experience with Snag Tights and unfortunately it wasn't the best. I placed an order five weeks ago and after reaching out to their customer service team, I was informed that there was a supply and demand issue. They told me that I would have to wait an additional 4-5 weeks before my order would be fulfilled. This means that I won't be able to use the product for its intended purpose this year, which is disappointing.

Due to this experience, I can't recommend this company to others. There are other companies like Curvature that offer similar products with reasonable delivery times. I believe that Snag Tights is not transparent on their website as they don't show when products are out of stock. Despite this, they still accept customer payments and make them wait for up to three months. It's important to note that this delay could potentially earn interest off of customer payments.

Overall, I hope Snag Tights takes the opportunity to improve their processes and communication with customers to avoid these types of experiences.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Perfect Fit and Affordable: My Experience with Snag Tights

Snag Tights is a fantastic company that I have ordered from numerous times already and I am yet to have any issues. I live in New York City and found that my packages arrived in 11 days - such speedy delivery considering I live across the Atlantic! To my delight, each order was spot on and contained every item I had ordered.

I must mention how impressed I am with the fit of Snag Tights. Usually, I struggle with finding hosiery that accommodates my thick thighs, however, Snag Tights has revolutionized my definition of comfortable tights. The ease of putting them on is remarkable and there is zero struggle for me to get them to fit perfectly. It's quite an incredible feat to experience tights that truly cater to body types of all shapes and sizes.

One word of caution, for those with long nails, be careful not to accidentally poke a hole in the tights while putting them on. This can become an issue, especially if they are sheer or if you're wearing jewelry that might get caught. Apart from this, the selection of colors, textures, and sizes available at Snag Tights are amazing, and fortunately, affordable too.

My favorites are definitely the fishnets, mock garters, and opaques. Their range of tights does an excellent job of elevating any outfit from plain to stylish, giving me the confidence to show off my legs. Snag Tights is particularly useful for those who experience chub rub because they don't only fit well, but they also prevent uncomfortable rubbing.

Overall, I am so impressed with Snag Tights. Their tights are not just for the average person, but for everybody looking for tights that are the perfect fit for them, and are incredibly affordable too.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Horrible Experience with Snag Tights: Terrible Quality and Shocking Customer Service

I recently had an unpleasant experience with Snag Tights, and I must say it was one of the worst online shopping experiences I have ever encountered. My order consisted of 8 pairs, but to my disappointment, one was missing, and as soon as I put on another pair, I realized that it had a massive ladder. As if that wasn't bad enough, I discovered that there were different sizes of tights with the same tag sizes, ranging from those that couldn't even go over my knees to those that could sit comfortably on my shoulders.

To add insult to injury, I reached out to the company for a refund, and unfortunately, they were not very helpful. They only agreed to refund the pair with the runs, and initially refused to acknowledge the ridiculous sizing problems and overall atrocious quality. It took me three long days, and multiple messages on Instagram, Facebook, and Twitter, just to get them to agree to this one refund. I was appalled at how difficult it was to secure this one refund, especially considering how clear the issue was.

To put it simply, my experience with Snag Tights was beyond awful, and it felt like they were trying to scam their customers. I couldn't believe that a company that sells something as basic as tights could have such terrible customer service.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Snag Tights Excellent Shopping Experience with Snag Tights: Durable, Comfortable and Well-Fitting Clothing

I had a wonderful experience shopping at Snag Tights. The delivery to the US can take a bit of time, but in my experience, the estimated 10-25 days were precise. I've purchased a variety of items such as chub rub shorts, footless tights, Merino wool tights, patterned tights, mini-skirts, a one-piece swimsuit, a swimsuit cover, an onesie jumpsuit and a wash bag. I recently shopped during their clearance sale and got a two-piece swimsuit, which I'm excited to receive. Each item fit perfectly as I checked their sizing chart beforehand. I'm pleased with the materials and designs of everything I've bought so far.

In summer, I find the chub rub shorts to be an absolute savior for individuals with more massive thighs that rub together and cause chafing. I've used these shorts as a protective layer while wearing shorts or skirts in hot weather. However, I did experience some fraying in a couple of these shorts after months of regular use, but Snag Tights' customer service was exemplary. When I reached out via email, they immediately replaced the frayed shorts with two new pairs without any additional charge.

Recently, I ordered a few mini skirts which appeared to be 2 1/2 inches longer than the ones I purchased previously, and the material was different. I emailed their customer service about the difference in design, and they promptly responded, disclosing that it was indeed a new design. They even offered me 15% off on my next purchase because I preferred their previous design.

I must say that their customer service is quick, efficient and polite. I doubt I will try contacting them via their Facebook page for order-related issues, as I heard that it's not very helpful. But, their "Contact Us" section on the website is wonderfully efficient. In my opinion, individuals who are upset are often the ones to post negative comments, rather than sharing neutral or positive experiences.

In conclusion, I would highly recommend shopping at Snag Tights to anyone looking for comfortable, durable and well-fitting clothing. Also, it is worth noting that the delivery times and issues related to international deliveries are beyond Snag Tights' control. Yet, their customer service goes above and beyond to rectify any issues that could arise. So, I urge you to have faith and trust them to deliver your packages.

Read full review of Snag Tights
Hide full review

Snag Tights complaints 12

ComplaintsBoard
M
10:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Disappointing Experience with Snag Tights: Shipping Delay and No Customer Service Response

So, I thought I'd give you an update on my experience with Snag Tights. I gotta say, I ain't too impressed. I ordered some tights a whole month ago and I still haven't seen a sniff of them. I mean, what's up with that? Ain't no one got time to wait that long for some tights, am I right?

But that ain't even the worst bit. I've tried messaging them to find out what's going on with my order, but I ain't heard nothing back from them. No response, no explanation, no nothing. And yeah, they've already taken my money, so I'm feeling pretty helpless at this point.

I mean, don't get me wrong, I was excited to try out these tights. I'd heard good things about them and was looking forward to seeing what all the fuss was about. But now, I'm left feeling like I've been let down.

So, if you're thinking about ordering from Snag Tights, I'd say think twice. Maybe they've got some good products, but if they can't even deliver on time or answer a simple message, then what kind of company are they?

Read full review of Snag Tights
Hide full review
ComplaintsBoard
I
4:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Review: Snag Tights - Great Fit, But Constant Holes Ruin It

So, I came across these tights from Snag Tights (snagtights.com) and let me tell you, I was pretty excited about them at first. I mean, tights with no toe reinforcement? Who knew it was even possible? But unfortunately, my excitement quickly turned into disappointment after my very first pair got a hole in them. I tried to prevent this from happening again by cutting and filing my nails short, but even with my next three pairs of tights, the same thing happened. The worst part is, these tights ain't cheap, and I can't just throw them out because of the high cost in the first place. I even tried wearing them baggy on my foot, but still, holes. So now, I'm just sick of having to sew them up every time they get a hole. It's such a bummer because the fit itself is nice, but the constant holes just ruin it.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
A
3:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Disappointing Experience Ordering from Snag Tights: Misrepresentation and Lengthy Shipping Time

Upon placing my order for Snag Tights on their website, I was eagerly anticipating their arrival. Unfortunately, the process took much longer than expected, as I did not receive any communication from the company until the end of the summer. To make matters worse, the tights never even arrived at my doorstep. Despite the disappointment, I was able to receive a refund.

One of the biggest issues I encountered with this company was their misrepresentation of being an Australian-based business. Despite their website domain being SnagTights.au, they actually ship their products from Scotland. As a result, the shipping process was lengthy and inconvenient. If you're based in Australia and looking to purchase tights, I would advise against Snag Tights. It's simply not worth the hassle or the wait time, especially if there's a chance your order won't arrive at all.

Read full review of Snag Tights
Hide full review

Is Snag Tights legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Snag Tights to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Snag Tights is known for their high standards and safety. If you're thinking about dealing with Snag Tights, it's wise to check how they handle complaints.

Snag Tights earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Snag Tights has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Snagtights.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Snagtights.com you are considering visiting, which is associated with Snag Tights, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Snag Tights have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Snag Tights website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Snagtights.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Snag Tights has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 12 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Buyer Beware: My Disappointing Experience with Snag Tights Who Knows What Bag

.

I was very excited to grab a Who Knows What Bag from Snag Tights. I ended up buying four bags and parted with my hard-earned money. However, to my surprise, I didn’t receive any confirmation email of my purchase. I waited anxiously for a couple of days but still nothing came to my inbox. So, I fired off four emails, expressing my concerns and seeking clarification on the status of my purchase. Sadly, much to my disappointment, none of my queries were answered. I find it hard to believe that Snag Tights, which I have purchased from many times before, could treat me in such a shabby way. Therefore, I have decided to take my money elsewhere, and I pledge not to buy from them again. Buyer beware!

Read full review of Snag Tights
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Negative Experience with Snag Tights Order: Delayed Shipping and Poor Communication

I recently purchased a pair of tights from Snag Tights on December 3rd, and unfortunately, I am still waiting for my order to be delivered to me. What's more concerning is that my order has been put on hold for "unforeseen circumstances" and hasn't even been shipped out to me yet. As it stands, I have no idea when I'll receive my tights, and I'm growing quite frustrated with the delay.

I understand that some companies may experience unforeseen setbacks that can delay shipping times, but as a consumer, it's disheartening to feel left in the dark without any communication from the company. Additionally, I find it hard to believe that the company is based in the UK, and shipping is taking this long. I regularly make purchases from other UK-based companies, and I've never encountered such poor service.

In an attempt to resolve the issue, I plan to contact customer service, however, after reading some of the comments online, I have doubts about receiving a satisfactory solution. It's frustrating to invest money into a company that doesn't seem to value its customers or their time.

Overall, my experience with Snag Tights has been negative, and I wouldn't recommend purchasing from them until they address these issues and improve their customer service.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Sizing Issues and High Costs: My Disappointing Experience with Snag Tights

When I placed my order for Snag Tights at snagtights.com, I was eagerly anticipating their arrival in a timely manner. However, after nearly three weeks of waiting, I finally received my order. To my disappointment, the sizing was way off; I had ordered two pairs, and I couldn't even get one of them past my knees when I tried to try them on.

When I reached out to Snag Tights, I was informed that I could return the pair that I hadn't tried on- but the pair that I'd worn could not be returned. Additionally, I was told that I would need to ship them back at my own expense. Unfortunately, it costs at least $35 just to ship 16 oz of tights back to the UK.

Aside from the hassle of returning them, I also found the feel of the tights to be rough and scratchy- even if I had managed to get them on, I'm sure I would have hated the sensation. Needless to say, I learned my lesson- buyer beware!

Read full review of Snag Tights
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Deceptive Practices and Poor Customer Service: My Disappointing Experience with Snag Tights

As a consumer, I recently had the experience of purchasing two pairs of shorts from Snag Tights. Given that I placed my order in May, and have yet to even receive a shipping confirmation, I wanted to share my thoughts on this company and their practices. Firstly, upon visiting the Snag Tights website and proceeding with checkout, there was no indication that the shorts were not currently in stock and available for shipment. It was only after my purchase was complete that I received notice that my order was in fact a "pre-order." This was frustrating, as it seemed misleading to accept payment for products that were not in stock nor set to be restocked any time soon.

To date, there has been no new estimate given for when the shorts will be restocked and shipped out to consumers like myself. The original estimate provided was 30 working days or less, however this has not come to pass. This lack of information and communication from Snag Tights has left me feeling disillusioned and frustrated as a customer. When it comes to online shopping, trust is everything. I cannot help but question why a company would advertise and accept money for products they don't have and don't intend to stock. It, unfortunately, feels like a bit of a scam.

In short, I'm disappointed by my experience with Snag Tights and would think twice before ordering from them again in the future. It's such a pity, as I've heard good things about their products, but poor customer service and deceptive practices leave a lot to be desired.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Disappointing Service and CEO - Avoid Snag Tights

It's always disappointing to have a bad experience with a business, and unfortunately, that was my case with Snag Tights. The service I received was absolutely horrible, with no real effort to make things right or show some empathy towards my concerns. On top of that, it's quite disconcerting to see someone that may not have the maturity necessary to run such a company, especially given the role of a CEO.

The worst part? It's not just me. Many other customers have reported the same issues with this company, from shipping delays to out-of-stock items. Given the high number of complaints, it's hard to assume that these are just isolated incidents, which only adds to the frustration.

Honestly, my recommendation would be to save your hard-earned money and shop elsewhere. While it may seem like a good deal initially, the hassle and poor quality of service make it not worth it in the long run. Instead, support a company that treats its customers with respect and values what they bring to the table. Trust me, it will be worth it!

Read full review of Snag Tights
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Buyer Beware: My Experience with Snag Tights Online Shopping

When it comes to online shopping, it can be a bit of a gamble. You're dealing with a faceless company, so it's hard to know what you're getting into. Unfortunately, in the case of Snag Tights (snagtights.com), things didn't go as smoothly as one would hope.

Upon placing an order, we found that our payment was taken almost immediately. However, weeks passed and we still hadn't received our order. We reached out to customer service, but received no response. To make matters worse, we discovered that Snag Tights is based in another country, making it difficult to recover our money or even hold them accountable for their lack of follow-through.

As avid online shoppers, we understand that there can be delays and logistical setbacks. However, it's unacceptable for a company to simply take our money and then disappear. We hope that Snag Tights reevaluates their business practices and takes steps to ensure that this doesn't happen to any more customers in the future.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Concerning Controversies: A Review of SnagTights' Response to Criticism

SnagTights is a company that has come under fire for their response to criticism from members of the public. Unfortunately, it seems that if you are a person of color or you are someone who voices a negative opinion about the company, you may be in for a rough ride.

If you happen to say something that SnagTights disagrees with, it's possible that they will send people to harass and deplatform you. This is something that no one should have to deal with, and it's troubling to see a company that claims to be against bullying behaving in this way.

It's important to note that this is not a blanket condemnation of SnagTights as a whole. There are certainly customers who have had positive experiences with the company and enjoy their products. However, it's also important to be aware of the fact that some people have had negative experiences and this should not be swept under the rug.

Ultimately, it's up to each individual to decide whether they want to support a company that has been accused of engaging in shady behavior. Those who choose to do business with SnagTights should do so with the knowledge that there are those who have had negative experiences and that speaking out against the company may result in backlash.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Disappointing Quality of Snag Tights Despite Good Customer Service

I recently tried Snag Tights and while their customer service was impressive, I must say that I was quite disappointed with the quality of their tights. Despite being advertised as durable, the threading at the bottom of the leg, just above the knee, began to come undone after only a few wears. To make matters worse, the threading then began to roll up, which was not only unsightly but also caused discomfort while wearing the tights.

I contacted Snag Tights about the issue and was pleased with how quickly they responded. They replaced the faulty pair without any hassle and assured me that the quality issue was a rare occurrence. Unfortunately, soon after, I encountered the same problem with my second pair of Snag Tights. The threading once again came undone and began to roll up, causing me to feel frustrated and question the value of this purchase.

Overall, while I appreciated the prompt customer service from Snag Tights, the product itself left something to be desired. I cannot recommend them as a go-to source for purchasing tights as the quality was not up to par. I would advise anyone considering them to think twice before investing in poorly made tights that ultimately do not hold up to daily wear.

Read full review of Snag Tights
Hide full review
ComplaintsBoard
Z
Verified customer This complaint was posted by a verified customer. Learn more

Snag Tights Snag Tights Review: Terrible Customer Service and Lack of Accountability

I am extremely disheartened to report that my experience with Snag Tights was nothing short of a complete and utter disappointment. After placing an order with them weeks ago, I had yet to receive my package but waited patiently, assuming that perhaps shipping was delayed due to unforeseen circumstances. However, after endlessly waiting and still not receiving my order, I decided to reach out to their support team to inquire about my shipment's whereabouts.

To my great surprise and frustration, I was informed that my pack had been lost by the delivery company. Although I was irritated by this news, I at least had hope for a quick and efficient resolution since the support team assured me that I would receive a refund for my purchase. But as the days went by and the refund never materialized, I began to feel genuinely cheated.

I reached out to their customer service multiple times to receive updates on when the refund would be sent out, but I was constantly given nothing but excuses and empty promises. It's incredibly disheartening to believe that a company would stoop so low as to scam their customers out of their hard-earned money, but that's exactly what I feel happened with Snag Tights.

In conclusion, I implore anyone considering a purchase on their site to think twice and look elsewhere. Their lack of integrity and accountability leaves much to be desired, and I can't help but feel like I've been robbed. Steer clear of this company at all costs, and I only hope that my experience will serve as a cautionary tale for others who may be tempted to buy from them.

Read full review of Snag Tights
Hide full review

About Snag Tights

Snag Tights is a popular hosiery brand that offers high-quality, comfortable and stylish tights for women of all sizes. The company caters specifically to women with curves and promises to offer tights that fit perfectly without digging in, rolling down or sagging. Their tights are designed to be inclusive and empower women of all shapes and sizes, which has made them a go-to brand for many women.

One of the most impressive qualities of Snag Tights is their extensive size range. They offer tights in sizes ranging from 2XS to 7XL, making them one of the most inclusive brands in the market. This is a welcome change from the standard “one size fits all” approach adopted by many other hosiery brands. The company understands that women come in all shapes and sizes, and its mission is to provide tights that fit perfectly and make women feel confident.

Snag Tights also offers a diverse range of colors and styles to choose from. From classic black and nude shades to bold and vibrant hues, there’s something for every occasion and preference. The company also offers an array of styles, such as footless, sheer, opaque and fishnet tights, ensuring that customers can find the perfect pair for any outfit or function.

The brand’s tights are made of high-quality materials that are both durable and comfortable. They have a soft waistband that does not dig in or leave marks on the skin, making them suitable for all-day wear. The tights are also designed with reinforced toes and a gusset, ensuring that they do not tear or sag easily.

In summary, Snag Tights is a brand that offers high-quality, inclusive, and stylish hosiery for women of all sizes. The company has a diverse range of tights to choose from, and their commitment to providing comfortable and well-fitting tights makes them a great choice for any woman looking for quality hosiery.

Overview of Snag Tights complaint handling

Snag Tights reviews first appeared on Complaints Board on May 13, 2023. The latest review Snag Tights: Perfect Plus-Sized Tights that Excel in Style and Practicality! was posted on Jun 2, 2023. Snag Tights has an average consumer rating of 1 stars from 27 reviews. Snag Tights has resolved 0 complaints.
Ratings on other sites
Trustpilot
Trustpilot
4.7
108654 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Snag Tights contacts

  2. Snag Tights emails
  3. Snag Tights social media
Snag Tights Category
Snag Tights is related to the Women's Clothing category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.