Pnc Points Departmentgift cards that I have not received

R Aug 07, 2018

Ordered 500 dollars worth of gift cars in March, they told me they were shipped to my address, but I did not receive them, so they reshipped cards in July, I called today August 7 they said I got gift cards and were redeemed, I did not get cards, I don't know what is happening to them, they more or less hinted I redeemed them which I did not, talked to a supervisor and she gave me a hard time, so now I am waiting another three days for them to get back to me, last month they told me they were going to call me they never did, very frustrated about everything could someone give me a straight answer called 6 times complaining to them, Iam very frustrated

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