SUBMIT A COMPLAINT

PLDT - Dagupanunsupportive technical personnel

1
A Sep 13, 2018

Tel. no. [protected].
Installed line & DSL June 3, 2018
- Request was made for a bridgemode.
- The whole of July & August weekly follow up to Dagupan Branch to follow up for static details i.e., username, password, IP Address, DNS server, etc.
- I always gave my contact number they said they will call but until now, nothing...
- I also gave my email because they are pointing Manila office will give the details.
- I explain to them, why PLDT Cauayan, finished our required information next day after the installation. WHy Dagupan Branch can not.
- We can not open our store because we are still waiting for their info. and their communication to me.
- Please help me what shall we do? Are we still have to wait till eternity?

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