The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Playphone 20888money charges

They just pop up on my phone and I have to pay $15 for THEM to text ME... WHAT IN THE WORLD IT COMES ON MY BILL I'M LIKE WTF IS THIS ### IT'S LABLED PLAYEPHONE 20888, I CHECK MY PHONE AND SEE TEXTS FROM 20888, AND IT'S ALL ### I DIDN'T PAY FOR WTH, WHY ME? IS THERE A WAY I CAN GET MY MONEY BACK

Responses

  • PlayPhone Jan 10, 2012

    Hello. I am the Sr. Manager for Client Services at PlayPhone. Thank you for sharing your concerns with us regarding your subscription to a powered by PlayPhone portal. I realize that not understanding the charge on your phone bill must have been distressing and I am going to make sure that we get this taken care of for you today. Please contact us at [protected]. Thank you for taking the time to talk to us and for the opportunity to resolve your issue.

    0 Votes
  • Co
    Corrinez0901 Dec 27, 2011

    The same thing appeared on mine and my boyfriends bill...what the hell is this anyways??

    0 Votes
  • Br
    BRITELITE Dec 25, 2011

    Happened to me too some ###

    0 Votes

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