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PlayPhone review: Unauthorized Subscription to Ringtones & Wallpaper

O
Author of the review
9:40 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

On 3/27/11 I received 4 consecutive calls in the a.m.. They were all unanswered texts and were ignored. All 4 came from 99555, which turns out to be this Playphone, Inc. company. This company, without my authorization, subscribed my phone to a service of theirs (ringtones & wallpaper) for $14.99 a month and would be charging my account again on 4/27/11.

03/27/2011 Wallpapers and Ringtones 99555 MT PlayPhone Inc. 17281 04/27/2011 14.99 0.00 14.99

On 4/14/11 they dropped me another text message that was also ignored, as I did not know at that time I had unlawfully been charged. This morning, I discovered the date, the company, and the charge this relates to and I then notified AT&T, my wireless phone provider; they credited my account and now have this 99555 blocked.

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    100 Mathilda Place, Ste 160, Sunnyvale, California, 94086, United States
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    Jun 05, 2026
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PlayPhone Category
PlayPhone is ranked 56 among 116 companies in the Unauthorized Charges category