PlayerUp
reviews and complaints

I made a sale through Playerup, but I can't get paid. It has been about a month since the sale was completed. The site never responds to my messages. They are a scammer. Please do not use this site. Transaction ID: [protected]

Playerup üzerinden satış yaptım ancak ödeme alamıyorum. Satışın tamamlanması üzerinden yaklaşık 1 ay geçti. Site asla mesajlarıma cevap vermiyor. Onlar bir dolandırıcı. Lütfen bu siteyi kullanmayınız.

I'm a seller here. And I did everything I can to be a seller, satisfy the customer and get the customer to buy through this [censored] site's midman (when you can always do it outside the app as most sellers do) what did I get for doing that? An unjustified ban, the pieces of [censored] who moderates and handles this bullsht... Don't even have one bit care when something good or bad happens, as long as the customer cancels the order (which happened in my case, refer to picture 7th) the laziest scum of all people who doesn't know any moderation will suspend you and then find a bs excuse to ban you.. Like seriously they made a "new" rule just so they could ban me (refer to pics below). I feel like they don't deserve anything and deserves to be shutdown, bankrupt and cancelled. The scams in this site is also very prevalent, not just hacked account from other people that often get sold here (very illegal btw yet they don't care) but every seller also leads me to other sites (which I know for sure are accounts that this site owns) top notch sellers with "gold" and "silver" (their scam badge system, stupid af) leads me to other sites to buy very doubtful things (refer to picture 11 and 12) like comon that's obviously a common way to scam people yet this site don't ban it 🙂 while someone who genuinely just wanna sell something gets banned and suspended for having an order cancelled

Using the Playerup.com middleman service

on 29.11.2022

I sold my 3 year old AOZ account for $150.

Buyer confirms receipt of the product. I'm requesting payment but they still haven't sent the money. They don't reply to my messages.

I am very unhappy with this situation.

My order number: [protected]

Username: karamurat2020

I want my payment to be deposited in my account as soon as possible.

I have been registered for a year.

After transferring 100€ on my player up account, I try a purchase. I am waiting for the middleman... 2 days, 7 days, two weeks... How slow!

The account sellers have understood this: they all suggest to use telegram and/or Discord.

Disappointed with the service, I decide to withdraw my 100€ from the platform. The term is "cash out".

I make my request.

No answer. I make two more requests, three more... same thing. Radio silence.

I contact the customer service by all possible means: Telegram, Facebook, email to support.

Two months later, they answer me on telegram: Phew, they're finally going to take care of it!

Three more months pass. Still nothing. I contact the support again: "Yes, we'll take care of it soon".

Two months pass. Again. Each time I call back, I get the same answer: "soon, soon".

It's been a year now and the customer service doesn't even answer me anymore. I still haven't got my 100€ back.

This site is purely and simply a scam.

Beware, this is an absolute scam. The positive reviews you see here were people forced to change their reviews with the promise they would get their money. I was one of those people but not any longer. I have screenshots of them forcing me to change my initial review in order to get my money immediately, which didn't happen and it's been weeks since that lately promise.

I'll be taking legal action, starting a social media campaign to spread the word and working with the FCC to put an end to the fraud. I encourage you to reach out to an attorney if you're not paid in a reasonable time.

They will continue to make you jump through hoops with the hope that you'll eventually give up. Generally, they won't even respond to people until you leave an online review exposing them. And the ridiculous responses they give here about using their chat system is again a joke. I've sat for hours just to get first in the queue and they won't chat with me.

All of my communication with them has been well-documented and I have hundreds of screenshots of their actions. You'll be seeing all of that posted online soon. Spread the word people, this has to stop!

In May 2021, I gave the game account details to the buyer. He had bought an insurance option, the Middleman took an extra 40$ from the deal and the seller (me) had to get about 200$. 20% for the dealer sounds quite fair, no?
Well, after 6 months, in October I'd open Super Urgent ticket (as they ask for on Trustpilot) and...
Now it's December and the payment is still pending.
P.S. When you are unemployed and this kind of trader is around you, life looks "funny".
Update: After I refused their demand to delete the review on Trustpilot, they canceled the payment that was hanging there for 8 months. LMAO. Screenshot: https://imgur.com/aFizF46
PlayerUp with middleman service is a scamming site obviously. Do not hesitate to report them to the Cybercrime police department. https://cyberalert.gr/

I bought an account from playerup.com with my id "sohaib9xt" and Transaction ID: [protected].
I purchased their middleman services, but I have to wait 3 weeks just to get first reply from them, even though I paid everything upfront.

Then the seller I was buying from was a scam (which should not have been there in the first place ), after 3 weeks of my constant complaining that seller got banned and I was supposed to get a refund. Then even for that to have been initiated I had to leave reviews on sites likes trustpilot.com, only then he replied me back, blackmailed me to first delete my reviews then he will move forward with the payment. I did every even now its been 6 months. I haven't got a penny back and I don't get any reply back for my tickets.

I requested a refund of my $1900 "MM credits" in February of 2020, it is now december of 2020 and they still have not processed it. I attempted to get in contact with them through their support and social media, and they kept ignoring me. This sight is SUS as and should be avoided at all costs. Someone attempted to scam me, it took them two days to reverse the transactions and credit my account, it's been 10 months to refund it. Still has not happened.