I played MU Legend from 7th Nov.
My ID : Visiodent
My account has been blocked for over 15 days ( from 28 Nov to 12 Dec) w/o any reason. I didn't hack the game and I didn't do anything wrong. I did send 6 request to CS MU Legend. But they closed it without check.
I brought 5650 redzen by $50. Now I could not do any thing with Redzen.
Please check and let me know the reason.
Thanks and best regards,
This company just randomly locks accounts and then claims they got banned for violating the rules, i read...
To put it shortly no matter how much money and resources I had spent on the products and services of Webzen (particularly: Muonline) I had received zero to no customer support.
In addition to that, their services are usually interrupted by many and different faults causing time delays and extra expenditure throughout the timeline with very little compensation at all. I am surprised a company like this is allowed to exist and run its businesses – shouldn’t laws be more abiding to those who fail to deliver?
Do avoid this games company at all cost. I’ve suffered enough and nothing has been done to improve the practices of Webzen.