The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Pictures on Goldorder not received yet. must have by may 5, 2019. first communion gift for my grandson.

J Apr 27, 2019

Still waiting for an item I paid for: "Saint Nicholas Pray for Us" medal. 14 carat gold,
large size, engraved on back ( May 5, 20190) Discover Card. Original purchase was
Cruciform medal which I returned as requested. You initiated the exchange, but I'm still waiting for the delivery. Please EXPEDITE !!

James Donovan
84 Choctaw Ridge Road
Somerville, NJ 08876

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Pictures On Gold's response · Apr 29, 2019

    I know you sent your original order back, however, we have not received it yet. You spoke with us this morning, and we worked with you. We never ever leave our customers waiting for their pieces and we will always make sure our customers are happy.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.