They are a scam. I ordered a locket for my wife as a Christmas present at the beginning of December. They gave me a fake tracking number and my package was never sent. When I called they promised it was a mistake and they would send another package. They never did. I called them again and they told me the same lie. Now they insist that my order is not available for refund and they refuse to work with me except to tell me the same lie that they will send another. It is now February and I am still out of pocket.
Recommendation: Shop somewhere else.