CB Pet Stores PetSmart Complaints #2-21

PetSmart review: Grooming

lolagonzalez died of US

Jun 16, 2026 9:16 pm UTC

Verified customer

Featured review

2 days before christmas the groomers found a mass on my dog.. Basically they led m to believe lola was not allowed at there groomers ever again.. I took her to my vet an and found out she had cancerous tumors.. She was just about to turn 13 so I decided not to have surgery because she wouldnt wake up from anestesia and chemo woudnt work.. I went holistic with her diet but had the most difficult time tying to groom and cut her nails.. Of course petsmart didnt want her back because of her cancer.. I honestly believe she would have lived longer f she was able to get groomed.. We both suffered terribly and on jume 2 I buried my baby girl and was able to cut her hair and nails.. Shame on this company for basically tellling me we are on our own, im devastated...

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