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CB Pet Stores PetSmart Complaints #222-241
PetSmart

PetSmart review: customers service

I
Author of the review
8:16 pm UTC

I asked if any cages were on sale I'm told idk they are marked so I find some but I want to know if they are missing peices I'm told idk so I ask for a yes or no and he walks over and says oh this is not on sale it's on wrong self ok fine he takes it and walks off I still need help the other cage has two different prices for same cage i walk around can't get no help i have to wait in a 10 min line for the 3rd time to ask for help with no results two other employees standing there never ask if we need help worst customer service ever

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  1. PetSmart Contacts

  2. PetSmart phone numbers
    +1 (888) 839-9638
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    +1 (866) 738-7375
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    +1 (855) 537-0295
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    +1 (321) 309-9065
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    +1 (623) 295-3238
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    Financial Management
    +1 (623) 587-2177
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  4. PetSmart address
    19601 N. 27th Avenue, Phoenix, Arizona, 85027, United States
  5. PetSmart social media
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    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 08, 2026
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PetSmart Category
PetSmart is ranked 2 among 35 companies in the Pet Stores category
#01 Chewy Chewy #02 PetSmart PetSmart #03 Petco Petco #04 Pet Supplies Plus Pet Supplies Plus #05 Bulk Reef Supply Bulk Reef Supply

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