Simply Purrfect
Reviews and Complaints

I went to Costco on 10/04/2023 specifically to by my normal brand of cat litter. Unfortunately they were out, but they did have one called Simply Purrfect cat litter. Being desperate I decided to try this new litter. Big mistake! The next day I threw out my used litter, and washed everything out replacing it with Simply Purrfect litter. A few days later I noticed my indoor cat would occasionally purr but with his mouth open. Thinking he had just been overly stimulated I didn’t think too much about it. On 10/12/2023 I noticed a huge change in his demeanor. He was lethargic, doing a lot of “loafing” in places he’s never laid down on in the house. I also noticed rapid mouth breathing. I immediately called the vet and they were able to get him in right away. After an examination my vet wanted to sedate my cat so they could do X-rays to determine what was causing this. The doctor also gave him an injection of steroids thinking this would help with his lungs until a diagnosis could be read by a radiologist. After a couple of hours I was able to bring him home. He went straight to our room and laid on our bed sitting in an upright position for almost 5-hours struggling to breath with his mouth open. The report came back the same day and the vet called to tell me that he was diagnosed with cat asthma. The vet said his injection of steroids would last until the next day but to come pick up a prescription of steroids. The dosage is 1 tablet twice a day for a month. This veterinary visit cost me almost $1000.00. My cat has never, ever had issues with breathing until I bought this new litter. I know it was this litter that caused this asthmatic episode. It would be nice if this company would do the right thing and reimburse me for my veterinary visit. I have my Costco receipt, the UPC code of the litter, all of my veterinary receipts, and the radiologists report, and the receipt for his prescription. It’s not a coincidence that this “just happened “. It was this litter.

I have used this litter for a long time and liked it. During Covid I noticed that there were lots of little stones included in the litter. For some reason I thought this would be rectified in time. We overlooked alot of things during Covid.

I then changed litter trying to find a lighter kind, but decided to try Simply Purrfect again as I had always liked it. Never noticed a problem with odor but as I have 3 cats, I always add baking soda to the litter boxes. This time when I brought the new container home, I found that not only are the stones still there but they have multiplied - and grown. Now there are ROCKS included. I am assuming these stones and rocks help to make the 35 pounds supposedly in the container. I am very unhappy with this new development and I will no longer buy this litter. Why should I pay for stones and rocks - they do not absorb cat urine! I have included a picture - see the dime I included for size verification.

I lave used your cat litter for as long as it's been in Costco. Loved it. We now noticed it doesn't clump very well, the last 4 containers when opened has small clumps, like it has been exposed to moisture before being packaged. It doesn't cover the cat urine smell. I will be sending a complaint to Costco also. You have cut out everything that was good .

I purchased the Simply Purrfect Natural Scoopable cat litter at Costco. I purchased because it said "natural".

My cat lost a lot of hair (bald in many spots) and constantly scratching. Took to the vet and they said the cat probably allergic to grass, since she goes in back yard daily. This didn't make sense because cat had been going outside for a few years at this point and never had a problem.

Kept wondering what changed recently to cause cat to have allergies. And finally occurred that the only thing that changed was the Simply Purrfect cat litter. So we stopped using the cat litter, and replaced with the original (different brand), and almost instantly within a week she wasn't scratching as much and after a month or so her hair starting growing back and now its fully back and healthy.

I felt so bad for my cat and never thought litter could be the issue. I believe it is the lemon grass in the litter that she is allergic to.

I recently bought the simply purrfect cat liter from Costco, due to them out of stock of my go to scoop away. Simply purrfect, does nothing on what it states. It's be far the worst liter yet. Does not clump, it smells horrible. I clean my boxes 2 times a day, and the cat smell is horrible. I used the liter for 3 days before I just couldn't handle the smell anymore. I have covered liter boxes, the plastic absorbed the nasty smell. I had to buy new boxes, to let the old ones soak in vinegar. Figures crossed it gets the smell out. Just wanted to warn people this product is not worth the money. You will end up spending more in the long run when you have to replace everything.

I have to agree with all of the other people complaining about the change in Simply Purrfect cat litter. I was buying it for about a year from Costco in Burnaby, BC. In the fall of 2021, I noticed a change. The litter doesn't clump anymore, so cat urine makes it to the bottom of the box and results in odours and a mess. Not only have I now switched to a brand that clumps beautifully, I've also switched all of my shopping from Costco. That cat litter was one of the anchor reasons I went to Costco to do all of my shopping.

This product does NOT clump, cat urine looks like wet sand so stinks really bad. I bought at Costco as they were out of my normal brand but will NEVER buy again. My complaint is the same as all the rest, product should be pulled from the market or a class action suit about it's "strong, tight clumps" claim on the front of the container. I tried to file complaint on company website but their link to sign in with facebook doesn't work and I my submittal was rejected because of no country entered but dropdown box didn't work for me and cannot enter manually. Maybe that is their way of eliminating complaints, I don't know.

i got a rice cooker model B801T- 50FS7C and when i was trying to use it it said E-4 and i tried to clear it but it will not do anything . can you direct who can i go to to find out what this means, what can i do to fix this. THANKS . Ralf Petrucelli [protected]@yahoo.com

I have been purchasing this product from Costco for years, but the quality has really gone down. Way too much dust and the clumps fall apart before I can get them scooped. This results in entire litter box eventually having such a strong urine smell I must empty entire litter box and start with fresh litter. Adding more fresh litter doesn't work to help with contamination. This product was never like this in the past. What gives?

your green container litter was great. But, the new White container litter is not as good and our cats don't like it (two separate boxes using different in each and the cats immediately snubbed the new white box litter in their normal location and went for the green box litter. I switched locations and both cats followed the green box litter.) Unfortunately, we liked the packaging and convenience of Costco shopping but now we will be buying another cat litter from a different manufacturer. You should not have changed. The new litter is coarser and darker and it is easy to tell the different. "Don't fix something that ain't broke"

Mike Stewart
Oakley, CA

Good day, I am writing you the short letter to advise you that the simply perfect clumping cat litter does not clump in the slightest. Any yarn that our cat deposits just spreads out to a fine mess. This has been going on for months and months and months. Thus I am very very disappointed in the product. It used to be a great cat litter and now with the new formula it is absolutely terrible! During the pandemic we would purchase our cat litter from Costco, and we purchased 2 to 3 at a time. I've already thrown at least four or five boxes into the disposable waste.Sincerely Jerrold Gilbertson Winnipeg Manitoba Canada

# [protected]

email: [protected]@shaw.ca

Have been buying Simply Purrfect cat litter from Costco for several years and it was an excellent product. It scooped great and contained the smell. In the last year the product has changed and it no longer clumps like it used to. I am very disappointed. The change has made me change to a different cat litter brand. Will buy Simply Purrfect if restored to original formula.

The high level of dust in this cat litter is the WORST I have ever seen in a cat litter. I will not use it again because of the dust that is entering my cats' lungs. I have to wear an N95 mask so that I don't breathe in the dust.
I wouldn't be surprised if your company is sued in a wrongful death suit of someone's cat(s)
PLEASE REMOVE THIS FROM THE MARKET IMMEDIATELY!
It is awful...and don't even get me started on the lack of clumping. My main concern is the DUST!

I just want to let you know I am very disappointed with the way the litter has been. I can't say exactly how long but it has been months. My cats seem to have allergies and sneezing when they have never been like that. Random yes but steady no. The smell is horrible more than any litter I have purchased in the past. Clumping is not like it used to be at all and the dust is just the same [censored] litter from the dollar store. I have been buying what I thought was the good stuff for months only to find out I was tricked into buying another product. Really disappointed and won't be coming back. Maybe you can try to fix this idk... Thanks for reading this if anyone even will. I'm in rancho Cucamonga, CA. Should that matter.

Your new formula is no longer cohesive enough to be functional. Attempting to scoop out the clumps does nothing more than redistribute the feline waste contaminating the rest of the unused product.

Waste of time, waste of money and unhealthy for the animals. "scoop away" will end up being cheaper in the long run.

Thanks for ignoring any productive r&d.

Never again! Cya!

I've bought this Simply purrfect scoopable cat litter for some years now, but the last batch I bought in Costco Calgary was completely hopeless!
I could forget all about scooping up anything.
As soon I tried to scoop up the clumps they were just falling apart, so soon the litter became smelly and I had to throw it all out.
Have you change anything in your production lately?
I've just opened a new batch and I sure hope this will be better.
Kind regards
Charlotte Berg
Calgary, Canada