CB Pet Stores Petco Complaints #62-81

Petco review: Rewards points

nope1989 of Los Angeles, US

Feb 09, 2023 4:04 pm UTC

I have been purchasing dog food since April 2020 on a monthly basis, via in store and online for delivery. I use my account, I enter my phone #, I use the app. I have never once gotten rewards, or a free bag of food. I have spoke to multiple representatives and no one has helped, I had a extremely rude supervisor try to help me on Feb 8th, by the name of Tanya and once again Rude and no help. Absolutely ridiculous Petco, you should do better.

Desired outcome: I would like my points and credit for all the money I have spent in your store for Food, toys, treats, fish , fish food Dog everything.

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