CB Auto Parts and Repair Stores The Pep Boys Complaints #362-381

The Pep Boys review: false rebate offer

ripped-off driver of Sparks, US

Aug 22, 2012 10:01 am UTC

Resolved

Bought 4 new tires, installed, and allignment for $520.81. Was steered by Manager Anthony Burge to get the Futura Touring HR Tires to get the buy 4 get one free Rebate.
I originally was going to buy just 2 tires.
Burge reviewed my filled-out rebate form, said it was good, mailed it in.
Got card back from Pep Boys telling me my tires don't qualify for tire rebate.
A nice little scam Pep Boys and Burge have going

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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The Pep Boys phone numbers

+1 (888) 418-2298

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Rewards Program

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Rebates

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Pep Boys Credit Card:

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Property Management - Maintenance

+1 (800) 553-5338

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Bulk Sales

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3111 West Allegheny Avenue, Philadelphia, Illinois, 19132, United States

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