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Express Oil Change & Tire Engineers

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Customer Service

1880 Southpark Drive
Birmingham, Alabama
United States - 35244

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Complaints & Reviews

Express Oil Change oil change

I have a Mercedes Benz E350 and went In for an oil change. I got good personable service-no complaint. When I got the bill they charged me $10 to remove the skid plate and put it back on after the oil drained. Really!? It took maybe 1 minute for that whole process with an air gun(drill). I do not think a $10 charge was warranted. What's next-a charge to open the car hood?

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    Oct 08, 2018

    Express Oil Change & Tire Engineers — oil change service

    I did oil change at express oilchange buford GA store in 10/08/2018. I found they didn't change oil filter...

    Express Oil Change & Tire Engineers — tires

    I bought a set of Michelin Sport tires for my 2008 Mercedes S550 two years ago. The tires had 6000 milers on...

    Eunice

    Express Oil Change & Tire Engineers — Air filter change

    store at 4342 Washington Rd, Evans GA 30809. On March 3 2017 at 0506pm. My daughter visited your store to get...

    Express Oil Change — Washer fluid

    I almost never complain about service. And this might seem kind of trivial, but it is a potentially dangerou...

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    Express Oil Change Decatur ALA — They said that it was impossible to fix the tires

    I recently had a deal with the company Express Oil Change Decatur ALA. I have driven my car and their repair...

    Express Oil Change — Tire

    Express oil change in Decatur, Alabama is ripping people off right and left. They told me a lie about my tire...

    Express Oil Change — Bad Battery Still Under Warranty - No Help

    I have a battery that I was manipulated into purchasing 2 1/2 months ago when my car suspiciously would not...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Express Oil Change - Birmingham — Bad Oil Change

    Read this carefully before going to an Express Oil Change. On September 16, 2014, my truck received an oil...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Express Oil Change Causes oil leak

    On 09/11/2014 I took my car on my lunch break to have the oil
    changed...7 days later the oil light was on in my car. Took it back and
    was told we can't see where the leak is coming from so we will just put
    more oil in it and spray some stuff on it to see where the oil leak is
    coming from. Two days later the oil light is now back on. Took it back
    was then told it was leaking from the gasket above the starter. Baloney
    these people are rip off artist and I plan on taking them to small
    claims court or wherever I need to get my money for taking my car to
    another mechanic and the 50.00 I paid for the oil change...

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      • Sh
        Shea Moore Nov 18, 2014

        What location in Birmingham was your service? My truck was overfilled with oil resulting in engine damage and Express Oil Change and their insurance carrier has been far less than willing to help. My service was at the Cahaba Heights location.

        0 Votes

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Express Oil Change — Rip off

      This place sucks i used to work there and they do not care about there employees at all all they care about...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Express Oil Change — Bad Service

      I went to Express Oil Change on June 18, 2010 to have my oil changed. While I was there, the mechanic said my...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Express Oil Change — Ruined my 2004 dura max

      This location changed the oil in the transfer case in my Dura Max Desiel and ruined it, at a cost of 2100.00...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      Express OilRuined my vehicle

      In March 2008, I took my 1997 Chevy truck into Express Oil in Leeds, Al for a simple oil change. Upon completion, the truck would not start. The mechanic without using a diagnostic machine said it was a fuel pump. They tried to charge an outrageous price so I went across the street & purchased the part at Auto Zonefor less than half the price. Express Oil agreed to install the fuel pump. The mechanic on duty improperly installed the fuel pump resulting in a power surge to the truck which caused severe damage to the entire electrical system. In the beginning, the manager, Tony, verbally admitted to the mistake & proceeded to keep our truck for a total of 5 weeks while they repaired all the electrical parts they seemed to believe they damaged. I have copies of the receipts as to what they repaired. Since then, we have continued to have electrical problems & this truck has had to be towed back to them countless times for repair.

      They are now tired of dealing with us & the problem they created. They have become very non compliant & have told us to hire a lawyer. Prior to Express Oil working on our vehicle, we had a vehicle we could count on to get our employees from one job to another. Now we have a vehicle we can't count on at all.

      We are hiring a lawyer & plan to sue Express Oil for damages & loss of use of a company vehicle. They have been rude to say the least.

      My personal recommendation to anyone dealing with this company is to run away as fast as possible. They will ruin your vehicle!!

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        • Mo
          monica tillman Oct 25, 2012

          We have 3 vehicles that we have been taking to Bruce for 3 years. My husband has a 1990 Oldsmobile 98 that he had struts and shocks put on this year. Its leaking air and sagging in rear. I his wife drive a 2007 toyota Avalon they did my struts. And brakes. I drove all the way to NC with s loose strut and loose brake after they assurred me that me and my 3 kids would be safe.. And thankgod the tire didn't come off. My husband also has a 1995 Chevy caprice. They replaced the water filter one week to turn around a week later to find oil all in my garage because the distributor housing unit had went out. I don't understand what the hell. We find all this out when I take it to Goodyear. Oh and did I mention the water pump and thermostats they put on was defective as well. We are waiting for Bill the GM TO CALL AND HE HASNT CALLED YET. MY HUSBAND HAD TO COME ALL THE WAY HOME FROM AFGHANISTAN TO DEAL WITH THIS!!!

          0 Votes
        • Br
          BrittneyisPissed Sep 29, 2014

          on 09/11/2014 i took my car on my lunch break to have the oil changed...7 days later the oil light was on in my car. took it back and was told we can't see where the leak is coming from so we will just put more oil in it and spray some stuff on it to see where the oil leak is coming from. two days later the oil light is now back on. took it back was then told it was leaking from the gasket above the starter. baloney these people are rip off artist and i plan on taking them to small claims court or wherever i need to to get my money for taking my car to another mechanic and the 50.00 i paid for the oil change...

          0 Votes

        Express Oil Change — Incomplete service

        On August 4th 2008, I went to Express Oil Change and Service Center at 60 willow lane, McDonough, GA for an...

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